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Reviews of Super 8 by Wyndham O Neill NE

2 out of 5
Super 8 by Wyndham O Neill NE
106 E Highway 20, O'Neill, NE

Reviews

7.6

Good

Rating 10 - Excellent. 98 out of 358 reviews" "
Rating 8 - Good. 137 out of 358 reviews" "
Rating 6 - Okay. 78 out of 358 reviews" "
Rating 4 - Poor. 28 out of 358 reviews" "
Rating 2 - Terrible. 17 out of 358 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steven, Knoxville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay when we are in town. Excellent staff and always helpful.
Stayed 1 night in May 2024
Response from Manager on 22 May 2024
Hello Steven,We're thrilled to hear that you enjoyed your stay with us and found our staff to be excellent and helpful. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future.

6/10 Okay

Donna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They never cleaned our room.
Stayed 2 nights in May 2024
Response from Manager on 17 May 2024
Hello Donna, We apologize for any inconvenience you experienced during your stay. We recommend reaching out to the hotel management directly so they can address your concerns and ensure a better experience in the future.

4/10 Poor

Debra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
In the first room I was given the TV didn't work and there was a used plastic cup of something in the shower. The shower floor and walls were disgustingly dirty and moldy. The desk clerk was polite and came up to the room and gave us keys to the room next door. The TV in the second room worked fine, but the bathroom, especially the shower, was again moldy and gross. I felt like I should wear sandals in the shower. The rest of the room seemed clean, but the bathrooms made me wonder. The bed and pillows were comfortable. Even though the hotel is on the highway, our room was very quiet.
Stayed 1 night in Apr 2024
Response from Manager on 10 May 2024
Hello Debra, We appreciate you taking the time to share your experience. We regret to hear about the inconveniences you encountered during your stay. Your feedback will be shared with our team for further review. We are glad you found the bed comfortable and were able to enjoy a quiet stay. Should you have any further concerns, we recommend reaching out to our management team directly for assistance. Thank you for choosing to stay with us.

8/10 Good

Ruth

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff was not available for checking in. We rang the buzzer three times, before someone showed up. The room was clean but clearly dated. Parts of the molding were scrapped up. The shower area had no place to hang the wash cloth in the shower area. The shower showed its age. We checked in with two dogs and while walking on the grass of the property you could not help but notice all of the litter surrounding the property. I was disappointed that there were no drinking cups other than the two coffee cups in the room. The gentleman who was manning the desk in the morning and setting up breakfast was personable but seemed focused on his cellphone and smoking. Finding the light switch was fun! Usually they are just as you come in. The only switch was set way low, waist high and did not appear to work. The bathroom lights were not bad. Overall the beds were comfortable, the rooms were cleaned and it was okay. Just don’t think I got value for my money. Think they could be doing better.
Stayed 1 night in Apr 2024
Response from Manager on 10 May 2024
Hello Ruth, Thank you for your detailed feedback regarding your recent stay. While we appreciate your compliments on the comfortable beds and room cleanliness, we regret to hear about your challenges during check-in and with certain aspects of the room. Please rest assured that your comments will be shared with our team for future improvements. We hope this experience does not deter you from considering us again in the future.

10/10 Excellent

Steven, Knoxville

Travelled with family
Liked: Amenities
Great stay staff very friendly and helpful. Clean room and just what we needed for overnight stay in town. Will stay again.
Stayed 1 night in Apr 2024
Response from Manager on 10 May 2024
Hello Steven,Thank you for taking the time to share your positive experience with us. We are delighted to hear that our friendly staff and clean rooms contributed to your enjoyable stay. We look forward to welcoming you back on your next visit to town.

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Raj C on 11 Apr 2024
Thank you for staying at Super 8 Oneill and leave a valuable feedback.

8/10 Good

Beau

Stayed 2 nights in Mar 2024
Response from Raj C on 11 Apr 2024
Thank you for staying at Super 8 Oneill and leave a valuable feedback.

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not good 😕
Stayed 2 nights in Mar 2024
Response from Raj C on 8 Apr 2024
Thank you for staying at Super 8 Oneill and leave a valuable feedback.

4/10 Poor

XAVIER

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Hallways and rooms smell. Shower/tub was old and stained. Front desk is very slow. Price is also too high for the quality of the property.
Stayed 1 night in Mar 2024
Response from Raj C on 8 Apr 2024
Thank you for staying at Super 8 Oneill and leave a valuable feedback.We apologize for the inconvenience during your stay.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Great prices
Stayed 1 night in Mar 2024
Response from Raj C on 8 Apr 2024
Thank you for staying at Super 8 Oneill and leave a valuable feedback.

6/10 Okay

David, Auburn

Business traveller
Liked: Property conditions & facilities
It was an Ok Stay
Stayed 1 night in Feb 2024
Response from Raj C on 8 Apr 2024
Thank you for staying at Super 8 Oneill and leave a valuable feedback.

10/10 Excellent

Jenna

Travelled with family
Liked: Property conditions & facilities, room comfort
Weekend Stay
Very comfortable room. Had everything we needed for a weekend stay in O'Neill.
Stayed 2 nights in Feb 2024
Response from RajC on 9 Feb 2024
We appreciate your time to leave a valuable feedback.

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from RajC on 23 Dec 2023
Thank you for staying at Super 8 Oneill and leave a valuable feedback.

8/10 Good

JOSE ANGEL

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I was not given the breakfast availability and I lost it
Stayed 1 night in Dec 2023
Response from RajC on 23 Dec 2023
Thank you for staying at Super 8 Oneill and leave a valuable feedback.We apologize for the inconvenience you have for the breakfast availibility.

6/10 Okay

Patricia

Travelled with family
Stayed 1 night in Dec 2023
Response from RajC on 23 Dec 2023
Thank you for staying at Super 8 Oneill and leave a valuable feedback.

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from RajC on 23 Dec 2023
Thank you for staying at Super 8 Oneill and leave a valuable feedback.

10/10 Excellent

Rich

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable stay!!
Stayed 1 night in Nov 2023
Response from RajC on 3 Dec 2023
Thank you for staying at Super 8 Oneill and leave a valuable feedback.

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from RajC on 3 Dec 2023
Thank you for staying at Super 8 Oneill and leave a valuable feedback.

6/10 Okay

Oswald

Travelled with family
Liked: Cleanliness, staff & service
The room I was put in didn’t have a bathtub, while picture showed there was one.
Stayed 2 nights in Nov 2023
Response from RajC on 3 Dec 2023
We appreciate your time to leave a valuable feedback and apologize for the inconvenience during your stay.

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met our needs for the weekend. Affordable and comfortable.
Stayed 1 night in Nov 2023
Response from RajC on 3 Dec 2023
Thank you for staying at Super 8 Oneill and we appreciate your time to leave a valuable feedback.

8/10 Good

Jorge

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from RajC on 3 Dec 2023
Thank you for staying at Super 8 Oneill and we appreciate your time to leave a valuable feedback.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay, thank you!
Stayed 3 nights in Oct 2023
Response from RajC on 3 Dec 2023
Thank you for staying at Super 8 Oneill and we appreciate your time to leave a valuable feedback.

4/10 Poor

PATRICK

Stayed 1 night in Oct 2023
Response from RajC on 3 Dec 2023
Thank you for staying at Super 8 Oneill and we appreciate your time to leave a valuable feedback.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from RajC on 3 Dec 2023
Thank you for staying at Super 8 Oneill and we appreciate your time to leave a valuable feedback.

10/10 Excellent

Mike

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from RajC on 3 Dec 2023
Thank you for staying at Super 8 Oneill and we appreciate your time to leave a valuable feedback.

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Raj C on 5 Oct 2023
Thank you for staying at Super 8 Oneill and leave a valuable feedback.

10/10 Excellent

aimee

Liked: Cleanliness, staff & service, property conditions & facilities
The desk staff was very friendly
Stayed 1 night in Sep 2023
Response from Raj C on 5 Oct 2023
Thank you for staying at Super 8 Oneill and leave a valuable feedback.

8/10 Good

Karlee

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good for the price, room was newly remodeled in the last 10 years, clean, beds are hard but comfortable enough. Breakfast was mainly cold options with scrambled eggs. Overall good stay for passing through town. Staff was friendly.
Stayed 1 night in Sep 2023
Response from Raj C on 5 Oct 2023
Thank you for staying at Super 8 Oneill and leave a valuable feedback.

10/10 Excellent

Roxanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy to book Thank you
Stayed 3 nights in Sep 2023
Response from Raj C on 5 Oct 2023
Thank you for staying at Super 8 Oneill and leave a valuable feedback.

6/10 Okay

KEITH, Lincoln

Travelled with family
Disliked: Property conditions & facilities
The shower stall was very corroded and rusty. The room was clean on the whole, but the whole motel needs updated.
Stayed 1 night in Sep 2023
Response from Raj C on 5 Oct 2023
Thank you for staying at Super 8 Oneill and leave a valuable feedback.

8/10 Good

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think there should be a end table on both sides of the bed and a small table and chairs to have a place to sit and eat
Stayed 1 night in Sep 2023
Response from Raj C on 5 Oct 2023
Thank you for staying at Super 8 Oneill and leave a valuable feedback.

8/10 Good

Don

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from Raj C on 5 Oct 2023
Thank you for staying at Super 8 Oneill and leave a valuable feedback.

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Shouldn't be spending $150 per night at a property worth $50
Stayed 1 night in Sep 2023
Response from Raj C on 5 Oct 2023
Thank you for staying at Super 8 Oneill and leave a valuable feedback.

10/10 Excellent

Connor

Stayed 1 night in Sep 2023
Response from Raj C on 5 Oct 2023
Thank you for staying at Super 8 Oneill and leave a valuable feedback.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Bad shower stall
The shower stall was really bad and the shower knob fell off…. We didn’t take showers that morning
Stayed 1 night in Sep 2023
Response from RajC on 14 Sept 2023
We apologize for the inconvenience during your stay.

6/10 Okay

Richard

Stayed 1 night in Sep 2023
Response from RajC on 14 Sept 2023
Thank you for leaving valuable feedback for your stay.

2/10 Terrible

boyd

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WAY TOO EXPENSIVE for a very disappointing stay. Building/rooms were old, worn out, dirty. Bathroom, shower were disgusting. Tried to make coffee, almost vomited, smelled like stale URINE. Non existent "breakfast" bar. Cannot believe room was over 150 per night, ONLY reason we stayed was NO CANCELLATION policy.
Stayed 2 nights in Jul 2023
Response from Raj C on 14 Sept 2023
We apologize the inconvenience during your stay and we will correct the issue of cleaning with housekeeping staff.

8/10 Good

Jake

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower could be cleaner. Otherwise everything else was great
Stayed 1 night in Aug 2023
Response from Raj C on 14 Sept 2023
Thank you for staying and leaving a valuable feedback.

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Raj C on 27 Aug 2023
We appreciate you to leave a review about your stay.

8/10 Good

Troy

Stayed 1 night in Aug 2023
Response from Raj C on 14 Sept 2023
Thank you for leaving valuable feedback about your stay at Super 8 Oneill.

4/10 Poor

Lindsie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom wasn’t very clean, towels were extremely thin and stained.
Stayed 2 nights in Aug 2023
Response from Raj C on 23 Aug 2023
Thank you for staying at Super 8 Oneill and leave a valuable feedback regarding you stay.I apologize your stay was not satisfactory and we will take cleaning issue with housekeeping staff.

6/10 Okay

Cher

Liked: Cleanliness, property conditions & facilities, room comfort
No hot water
We had a large trailer loaded with motorcycles and the front desk was very non specific in where we were supposed to park overnight. There was no hot water for the bath/shower and was lukewarm at best! Ugh
Stayed 1 night in Jul 2023
Response from Raj C on 23 Aug 2023
Thank you for choosing our hotel for your recent trip.We apologize for the hot water for the bath/shower.We will call plumber and fix the issue.

10/10 Excellent

Anita

Stayed 1 night in Aug 2023
Response from Raj C on 27 Aug 2023
We appreciate you to leave a review about your stay.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not pleasing 🤔
Black mold around bath door & insect in shower. Old smell with the air turned off. Refrigerator unplugged from wall. A sagging seam in the popcorn ceiling of rm 131.
Stayed 1 night in Jul 2023
Response from Raj C on 23 Aug 2023
Thank you for reaching out to us through this review.I apologize for the inconvenience you have during the stay.Please rest assured we will be investing them.

6/10 Okay

Debra

Travelled with partner
Liked: Cleanliness
Older hotel in a small town.
Stayed 1 night in Jul 2023
Response from Raj C on 23 Aug 2023
Thank you for choosing our hotel for your recent trip and leave a valuable feedback regarding your stay.

6/10 Okay

karie

Stayed 1 night in Jul 2023
Response from Raj C on 23 Aug 2023
Thank you for staying at Super 8 Oneill and leave a response for your stay.

4/10 Poor

Leroy

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Raj C on 22 Jul 2023
THANK YOU FOR STAYING AT SUPER 8 IN ONEILL AND WE APOLOGIZE FOR INCONVIENCE DURING YOUR STAY.

2/10 Terrible

Theresa

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2023
Response from Raj C on 22 Jul 2023
THANK YOU FOR STAYING AT SUPER 8 IN ONEILL AND WE APOLOGIZE FOR INCONVIENCE DURING YOUR STAY.

2/10 Terrible

Theresa

Travelled with family, Travelled with family and small children
Dirty.
Stayed 1 night in Jul 2023
Response from Raj C on 22 Jul 2023
THANK YOU FOR STAYING AT SUPER 8 IN ONEILL AND WE APOLOGIZE FOR INCONVIENCE DURING YOUR STAY.

2/10 Terrible

Lorita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE!!
The first thing that we noticed walking into our room were stains on the bedspreads of God knows what! Then there was a lot of mold in the shower - our allergies were awful the entire stay! The hallways smelled bad. The side door that was supposed to be opened using your key did not lock at all and anyone could walk in. Unfortunately this was the only hotel available for my visit or I would have demanded a refund. Fortunately we had sheets and blankets with us because we were afraid to even sit on the beds.
Stayed 3 nights in Jun 2023
Response from Raj C on 22 Jul 2023
THANK YOU FOR STAYING AT SUPER 8 IN ONEILL AND WE APOLOGIZE FOR INCONVIENCE DURING YOUR STAY.