Nychum Holidays from NZ$1,522

The staff are amazing! They took great care of us as return guests

Lovely property, stayed here as a family group with individual apartments each. Clean and tidy with all the facilities that we needed. Pool was great and bbq area a bonus

The staff were generally cheerful, helpful, and responsive. We had problems with our TV and they managed to replace it with a smart TV the next day. Some annoyances: The advertised “Garden View” was dirt, tree roots, sparse grass and the guest services building. We asked for additional coffee pods but were told we would have to pay an additional &1.00 per pod. The toilet seat would not stay up (only a male problem).

The staff at Oaks Cairns were absolutely lovely, very friendly and accommodating. Beautiful room and great central location, walking distance to most activity meetups, great restaurants and shopping. I had an unfortunate experience at the Double Tree by Hilton and ended up needing a room last minute, even though Oaks Hotel Cairns had nothing to do with the poor experience at Double Tree Hilton, they gave me a free drink voucher to help improve my night. I would absolutely stay here again and highly recommend! Thank you for a wonderful stay!

Small very well maintained hotel. Very good value. Only complaint was a little too much noise transfer from floors above. Sound from the sliding patio doors in particular.