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"We absolutely loved the stay. The staff was lovely, particularly Nerea at the front desk. The room was spacious, lovely and quiet. The breakfast was outstanding. Perfect location for seeing the old city. Highly recommended."

"Excellent"

"Good value"

"Lovely friendly staff, and nice hotel in good order. Unfortunately the walls to our room were paper thin, the guest next door put the tv or radio on at 2.00 am, so loud it may have well been on in my room! Luckily a bang on the wall had the desired effect. "

"With the exception of an issue with breakfast (which should have been included FOC but we were charged for it at checkout; at the time of writing this is under investigation by Hotels.com), we could not fault the location, the property or its management. It is wonderful and we thoroughly enjoyed our stay. A very very minor point but there was no plugs for the kitchen sink - we did enquire but were told there weren't any."

"This is a great hotel in an antique Palacio. Our bed room was very impressive with 3 feet stone walls and a private balcony on Plaza Mayor. I recommend this hotel for its charm and authenticity."