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Emerald Hotel

3.5 star property
Waterfront hotel with restaurant and bar/lounge

Photo gallery for Emerald Hotel

Deluxe King Room, Sea View
Exterior
Lobby
Asian cuisine
Deluxe King Room, Sea View

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Mini Suite Sea View

Executive Mini Suite Sea View

Executive Mini Suite Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Sea View

Deluxe King Room, Sea View

Deluxe King Room, Sea View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
  • 22 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Upstairs, Garden View

1 bedroom, premium bedding, desk, blackout curtains

Deluxe King Room, Upstairs, Garden View

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Downstairs, Garden View

1 bedroom, premium bedding, desk, blackout curtains

Deluxe King Room, Downstairs, Garden View

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 2 Queen Beds
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About the area

Map
Vuna Road, Nuku'alofa, Tongatapu

What's nearby

  • Talamahu Market - 6 min walk - 0.6 km
  • Basilica of St Anthony of Padua - 13 min walk - 1.1 km
  • Royal Palace of Tonga - 16 min walk - 1.4 km
  • Ancient Tonga - 5 min drive - 3.9 km
  • Flea Market - 5 min drive - 3.7 km

Getting around

  • Nuku'alofa (TBU-Fua'amotu Intl.) - 43 min drive

Restaurants

  • ‪Friends Cafe - ‬10 min walk
  • ‪Cafe Escape - ‬11 min walk
  • ‪Reload Bar - ‬10 min walk
  • ‪Billfish Bar and Restaurant - ‬20 min walk
  • ‪Vietnamese Cafe - ‬11 min walk

About this property

Emerald Hotel

Hotel by the ocean
A playground, dry cleaning/laundry services and a bar are just a few of the amenities provided at Emerald Hotel. The on-site restaurant, Emerald Restaurant., features Asian cuisine. Guests can connect to in-room WiFi.
Additional perks include:
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and multilingual staff
  • Concierge services, luggage storage and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Emerald Hotel feature comforts, such as premium bedding and air conditioning, in addition to amenities, such as separate sitting areas and sound-insulated walls.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch LCD TVs with premium channels
  • Separate sitting areas, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English

Similar properties

Lobby sitting area

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  • Kids pool
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  • Free WiFi
8.2 out of 10, Very good, 193 reviews
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Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Emerald Restaurant.

Things to do

  • Bicycle rentals
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Late check-in fee: USD 25 for check-in between 10:00 PM and 6:30 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day.
Cots (infant beds) are available for USD 25.0 per stay

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25.00 per person
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-in fee: USD 25 for check-in between 10:00 PM and 6:30 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per stay
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Included WiFi is limited to 100 MB per guestroom, per stay. A surcharge applies for additional usage.

We should mention

This property does not have any lifts

Property is also known as

Emerald Hotel Tonga
Emerald Tonga
Emerald Hotel Nukualofa
Emerald Nukualofa
Emerald Hotel Nuku Alofa
Emerald Nuku Alofa
Emerald Hotel Nuku'alofa
Emerald Nuku'alofa
Emerald Hotel Hotel
Emerald Hotel Nuku'alofa
Emerald Hotel Hotel Nuku'alofa

Frequently asked questions

Is Emerald Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Emerald Hotel?

Self-parking is free at this property.

What time is check-in at Emerald Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Early check-in is available for a fee of USD 25 (subject to availability). Late check-in is available from 10:00 PM to 6:30 AM for a fee of USD 25.

What time is check-out at Emerald Hotel?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Does Emerald Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 25.00 per person applies.

Where is Emerald Hotel located?

Located in the heart of Nuku'alofa, this beach hotel is within a 15-minute walk of Talamahu Market, Basilica of St Anthony of Padua, and Royal Palace of Tonga. Royal Tombs and Centenary Chapel are also within 1 mile (2 km).

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Emerald Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 31 out of 123 reviews
Rating 8 - Good. 34 out of 123 reviews
Rating 6 - Okay. 29 out of 123 reviews
Rating 4 - Poor. 19 out of 123 reviews
Rating 2 - Terrible. 10 out of 123 reviews

6.8/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

KALOLAINE

Liked: Cleanliness, staff & service, property conditions & facilities
My booking was for a garden view room & I was pleasantly surprised upon check in to find that I had been upgraded to the sea view room, what a lovely notion that was! Th
Stayed 5 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Michael van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, including the restaurant are excellent. I can't say enough of the warm hospitality that was offered me throughout my 2 week stay. The hotel is well situated to lively nightime food options, walking along the waterfront, and close to town. The hotel is a little tired, but it also had its charm. Do yourself a favour and book one of the rooms facing the water - evenings on the patio taking in the ambiance are well worth the few extra $$ (versus a room with no balcony). Will definately go back to the Emerald. Thanks to the staff - wonderful!
Stayed 14 nights in Apr 2025

10/10 Excellent

Ilaiasi Lelei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent service
Stayed 3 nights in Nov 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities
Great taxi service from and to the airport! Hotelroom was clean and beds were comfy! Breakfast was basic but still enough for the start of the day.
Stayed 1 night in Nov 2024

8/10 Good

Hopati

Liked: Staff & service
Good central location and while the rooms are dated the staff and team there were very friendly and helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner is really nice and helped us a lot. The chinese restaurant aside is really good as well.
Stayed 3 nights in Aug 2024

6/10 Okay

Dawn

Disliked: Cleanliness, property conditions & facilities
This place is in a great location and has so much old world charm that it could be a great hotel. But it's run down, lots of broken things, and not clean enough for most Americans.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

It was great. Staff was very accommodating and helpful with airport shuttle and room while staying as a solo traveler for a short amount of time in Tonga. Would recommend
Stayed 1 night in Oct 2024

8/10 Good

Kalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location

10/10 Excellent

Akosita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big and in walking distance to the main business centers. Staff at the reception was very friendly and helpful.
Stayed 3 nights in Apr 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, welcoming and helpful. The A/C in the room was wonderful because it was really hot outside. The room was also very spacious. The WiFi however was weak and would go on and off. There is a Chinese restaurant downstairs for convenience and other shops and downtown are within walking distance.
Stayed 3 nights in Nov 2024

8/10 Good

Rajesh

Liked: Cleanliness, amenities
I liked the sea view Room, good location. Restaurant is open on Sundays . Overall enjoyed my stay .
Stayed 8 nights in Sep 2023

6/10 Okay

Aneth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They need to improve their breakfast as it gets too monotonous and boring after a couple of days
Stayed 7 nights in Oct 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was sweet.They were always helpful and professional. The only thing I didn't like was the parking spaces. Because this is also a bar &restaurant the parking spots sometimes full. We had a rental car and we didn't want to park it anywhere else but the hotel. Other then that I enjoyed my stay. Thank you so much.
Stayed 4 nights in Dec 2024

2/10 Terrible

Philip

Disliked: Cleanliness, amenities
Over priced , the property is. Falling apart with dust mites eating the furniture , door frame are falling off. Breakfast is 7.00 to 9.00 , you should go down as the is on milk in the room the have coffee or tea not even a spoon.
Stayed 4 nights in Jan 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely, and attentive, and tried their best to accomodate. Reception wasn’t really helpful at times, but the cleaning staff and dining staff were. Breakfast was delicious!
Stayed 2 nights in Feb 2024

10/10 Excellent

Mele

Liked: Staff & service, amenities, property conditions & facilities
I like their service also place is clean and everything perfect to me thank you Emrald boss and staff for doing good job l love it .
Stayed 3 nights in Feb 2023

4/10 Poor

Craig

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff were excellent but the room was not too great. TV was cracked and unusable. Tea and coffee facilities but no bottled water or milk provided. Restaurant good and breakfast pleasant. No sleep possible firstly due to there being a karaoke session from a nearby place that finally ended at 615am. Then loud talking and laughing in the corridor and adjacent room. Will not stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Kalilea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcome
Stayed 3 nights in Dec 2023

6/10 Okay

Shane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
To be honest I didn’t want to stay at this place had no choice. The staff are nice. The Chinese restaurant was very good. The room nice and clean and good Internet pleasantly surprised
Stayed 5 nights in Jul 2023

6/10 Okay

Jere

Liked: Staff & service
Disliked: Property conditions & facilities

Rundown hotel.

We stayed two times for one night so in total two nights. Very rundown hotel. Few stains on the sheets and towels. On our first night no hot water. Ac remote was only in Chinese. Second night the room was pretty clean and the shower had warm water. But the toilet was not working.
Stayed 1 night in Sep 2024

2/10 Terrible

Alex

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good staff. But the state of the hotel smells old and the codition looks not nice to sleep in. We booked for three nights only stay for two nights and booking somewhere else. Due to being creepy and old. Will not book there again due to the state of the hotel
Stayed 1 night in Jul 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities
We booked rooms next to each other, but this was not an option when we arrived. Asked to move room on last day to facilitate a late booking from someone else but had to refuse this request which seemed unreasonable. Room itself was great - large and comfortable with excellent balcony with a sea view as advertised.
Stayed 12 nights in Jul 2024

10/10 Excellent

Sepuloni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond my expectations
Stayed 1 night in Nov 2023