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Overview of Emerald Hotel

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Emerald Hotel

3.5 out of 5

3.6/5 Good

Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Explore the area

    Popular LocationRoyal Palace of Tonga13 min walk
    Popular LocationRoyal Tombs15 min walk
    Popular LocationInterisland Ferry Terminal3 min drive
    AirportNuku'alofa (TBU-Fua'amotu Intl.)40 min drive

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Executive Mini Suite Sea View

5/5 guest room rating
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe King Room, Sea View

5/5 guest room rating
  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

No guest room rating
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room, Downstairs, Garden View

4/5 guest room rating
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King Room, Upstairs, Garden View

No guest room rating
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

About this area

Nuku'alofa

Located in Nuku'alofa, Emerald Hotel is in the city centre and on the waterfront. Royal Tombs and Ha'amonga a Maui are local landmarks, and some of the area's activities can be experienced at Interisland Ferry Terminal and Ancient Tonga. Spend some time exploring the area's activities, including whale watching. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Royal Palace of Tonga - 13 min walk
  • Royal Tombs - 15 min walk
  • Interisland Ferry Terminal - 3 min drive
  • Ancient Tonga - 4 min drive
  • Vaiola Hospital - 10 min drive

Getting around

  • Nuku'alofa (TBU-Fua'amotu Intl.) - 40 min drive

Restaurants

  • Emerald Restaurant. — 1 min walk
  • Momma Tuna's Kitchen - 5 min walk
  • Mai Thai - 5 min walk
  • Kingi and Kiti Canteen - 6 min walk
  • Young's Kitchen Cafe Korean - 7 min walk

About this property

Emerald Hotel

Beach hotel with restaurant and bar/lounge
Along with a restaurant, this hotel has a bar/lounge and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 20 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, LCD TVs come with digital channels, and guests can also appreciate conveniences like sitting areas and coffee makers.
Emerald Hotel offers 20 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower

Entertainment

  • Digital channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day.
Cots (infant beds) are available for USD 25.0 per stay

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 25.00 per person
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 25.0 per stay
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Included WiFi is limited to 100 MB per guestroom, per stay. A surcharge applies for additional usage.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation

Property is also known as

Emerald Hotel Tonga
Emerald Tonga
Emerald Hotel Nukualofa
Emerald Nukualofa
Emerald Hotel Nuku Alofa
Emerald Nuku Alofa
Emerald Hotel Nuku'alofa
Emerald Nuku'alofa
Emerald Hotel Hotel
Emerald Hotel Nuku'alofa
Emerald Hotel Hotel Nuku'alofa

Frequently asked questions

3.6
Good
Rating 5 - Excellent. 9 out of 36 reviews
5 - Excellent 25%
Rating 4 - Good. 12 out of 36 reviews
4 - Good 33%
Rating 3 - Okay. 7 out of 36 reviews
3 - Okay 19%
Rating 2 - Poor. 7 out of 36 reviews
2 - Poor 19%
Rating 1 - Terrible. 1 out of 36 reviews
1 - Terrible 3%

3.2/5

Cleanliness

4.3/5

Staff & service

3.6/5

Amenities

3.2/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Restaurant
The restaurant wasn’t serving food so I had to go to another hotel, for me that was a huge inconvenience.
Stayed 2 nights in Mar 2020

4/5 Good

Business traveller
Liked: Staff & service, room comfort
International Development Worker
the hotel has more than enough of what i needed Staff are helpful and takes care of guests
Stayed 6 nights in Nov 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

3/5 Okay

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2019

4/5 Good

Liked: Staff & service
Stayed 7 nights in Sep 2019