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Reviews of Norwalk Inn & Conference Center

4 out of 5
Norwalk Inn & Conference Center
99 East Avenue, Norwalk, CT

Reviews

8.6

Excellent

Rating 10 - Excellent. 627 out of 1110 reviews" "
Rating 8 - Good. 276 out of 1110 reviews" "
Rating 6 - Okay. 107 out of 1110 reviews" "
Rating 4 - Poor. 59 out of 1110 reviews" "
Rating 2 - Terrible. 41 out of 1110 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carter

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Older property. The suites look impressive but regular rooms are just okay. Small bathrooms and squeaky beds
Stayed 1 night in May 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful & the rooms were fabulous.
Stayed 1 night in May 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Management and the team. on 13 May 2024
Thank you for staying with us. Your Feedback are appreciated.

10/10 Excellent

KYLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice place a
Stayed 1 night in May 2024
Response from Management and the team. on 13 May 2024
Thank you for staying with us. Your Feedback are appreciated.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific value.
Stayed 1 night in May 2024
Response from Management and the team on 9 May 2024
Thank you for staying with us. Your feedback is appreciated.

6/10 Okay

Joe

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
staff was pretty rude. bartender asked me to leave the dining/bar area because I had a can of diet coke on me. there was nobody else in the room! just irrational and disrespectful
Stayed 3 nights in Apr 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Management and the team. on 8 May 2024
Thank you for staying with us. Your Feedback are appreciated!

10/10 Excellent

Ron

Business traveller
Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Management and the team. on 8 May 2024
Thank you for staying with us. Your Feedback are appreciated!

10/10 Excellent

Ever

Travelled with family
Liked: Cleanliness, staff & service, amenities
Liked all the amenities of the hotel as well as the courteous staff. My only complaint is the matress in room 308 that I used has seen better days. Was not comfortable at all. Seems to be falling apart internally.
Stayed 2 nights in May 2024
Response from Management and the team. on 8 May 2024
Thank you for staying with us. Your Feedback are appreciated!

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our stay.clean rooms and quiet
Stayed 1 night in May 2024
Response from Management and the team. on 8 May 2024
Thank you for staying with us. Your Feedback are appreciated!

10/10 Excellent

MARION, PHOENIX

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!!
Stayed 1 night in Apr 2024
Response from Management and the team. on 8 May 2024
Thank you for staying with us. Your Feedback are appreciated!

10/10 Excellent

Vicki

Travelled with partner
Liked: Property conditions & facilities
Is a nice property no problems with our stay
Stayed 3 nights in Apr 2024
Response from Management and the team. on 29 Apr 2024
Thank you for staying with us. Your feedback are appreciated.

8/10 Good

MD

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel as base for exploring towns in Connecticut as Myystic etc are way overpriced. The front desk is very informative on local restaurants.
Stayed 1 night in Apr 2024
Response from Management and the team. on 29 Apr 2024
Thank you for staying with us, your Feedback are appreciated!

8/10 Good

Kenia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management and the team. on 24 Apr 2024
Thank you for staying with us. Your feedback are appreciated!

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is welcoming, knowledgeable, and helpful. The room was clean and comfortable, and included real glasses and coffee cups!. We loved the decor of the hotel’s lobby and bar/restaurant — clearly the best of a by-gone era. Denise at the bar was friendly and efficient and made our dining enjoyable. The salads are enormous and really good!
Stayed 1 night in Apr 2024
Response from Management and the team. on 22 Apr 2024
Thank you for staying with us. Your Feedback are appreciated!

8/10 Good

Syrenitee

Stayed 1 night in Apr 2024
Response from Management and the team. on 13 May 2024
Thank you for staying with us. Your Feedback are appreciated.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff . . . Clean rooms . . . Comfortable mattress . . . Good for the price.
Stayed 1 night in Apr 2024
Response from Management and the team. on 18 Apr 2024
Thank you for staying with us. Your Feedback are appreciated!

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Simple clean room.
Stayed 1 night in Apr 2024
Response from Management and the team. on 18 Apr 2024
Thank you for staying with us. Your Feedback are appreciated!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The entire experience was excellent. Highly recommend it.
Stayed 2 nights in Apr 2024
Response from Management and the team. on 15 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Monty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very comfortable room.
Stayed 1 night in Apr 2024
Response from Management and the team. on 15 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Victoria

Stayed 1 night in Apr 2024
Response from Management and the team. on 3 May 2024
Thank you for staying with us. Your Feedback are appreciated!

10/10 Excellent

Lady Tori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the staff, always welcoming. Irvin was especially helpful and accommodating to my business needs. I appreciate the quality of my rooms, when I stay at the Norwalk Inn. The restaurant area was clean, the service was on point. The bartender was very kind, beautiful smile and accommodating as well. I am always very pleased when I get the service I give and that is quality!!! If I had to tweak anything, it would be to have a restaurant menu in the rooms, especially since you have room service. All in all, your establishment is lovely! Thank you. LadyTori
Stayed 1 night in Mar 2024
Response from Management and the team. on 15 Apr 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Bernard

Stayed 1 night in Apr 2024
Response from Management and the team. on 15 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Patricia

Staff was very helpful and friendly. Room was a little dated but clean. TV was a little weird with the channel choices - no ESPN for March Madness?
Stayed 2 nights in Apr 2024
Response from Management and the team. on 15 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Pat

Stayed 1 night in Apr 2024
Response from Management and the team. on 29 Apr 2024
Thank you for staying with us, your Feedback are appreciated!

8/10 Good

Margaret K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The heat was problematic. When I went out the heat would drop by 10-12 degrees and take hours to warm up again.
Stayed 4 nights in Mar 2024
Response from Management and the team. on 16 Apr 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Olga, Wales

Stayed 1 night in Mar 2024
Response from Management and the team. on 22 Apr 2024
Thank you for staying with us. Your Feedback are appreciated!

10/10 Excellent

Michelle

Stayed 1 night in Mar 2024
Response from Management and the team. on 15 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management and the team. on 25 Mar 2024
Thank you for staying with us!

6/10 Okay

Doug

Travelled with partner
The room was clean and the staff were accommodating. I would advise not getting a room on the second floor. The inn has a all-purpose space that is on the first floor that is directly under the 2nd floor rooms. We returned to our room on Saturday evening to a dance with loud music at 10 PM when we were ready to sleep. The dance ended at midnight! We eventually got to sleep and the staff did offer to give us a room to sleep in on the third floor; we were really tired and didn't want to leave our belongings. I may come back but will make sure we have a third floor room if we do.
Stayed 2 nights in Mar 2024
Response from Management and the team. on 19 Mar 2024
Thank you for staying with us and your Feedback!

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management and the team. on 25 Mar 2024
Thank you for staying with us!

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place to stay. Everything was in working order. Norwalk is a cute town.
Stayed 2 nights in Mar 2024
Response from Management and the team. on 15 Mar 2024
Thank you for staying with us and your Feedback!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management and the team. on 15 Mar 2024
Thank you for staying with us and your Feedback!

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management and the team. on 15 Mar 2024
Thank you for staying with us and your Feedback!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff is cordial. The rooms are nice enough. The restaurant is good.
Stayed 1 night in Mar 2024
Response from Management and the team. on 15 Mar 2024
Thank you for staying with us and your Feedback!

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The hotel was safe and quiet. The rooms are ideal for what we were looking for, a little older but still worth the price.
Stayed 2 nights in Mar 2024
Response from Management and the team. on 6 Mar 2024
Thank you or staying with us and your Feedback!

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice transformation from years past
Stayed 5 nights in Feb 2024
Response from Management and the team on 3 Mar 2024
Thank you for staying with us! We appreciate your review.

6/10 Okay

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No heat in room after checking in. Took hours before room got comfortable. K cups ok. Cream Was strange. No waste basket in bathroom
Stayed 1 night in Feb 2024
Response from Management and the team. on 26 Feb 2024
We apologize for any inconvenience. Thank you!

10/10 Excellent

Miyabi

Travelled with family
Liked: Cleanliness, staff & service, amenities
The night staff was very polite, flexible, and helpful. The check in and check out was easy and fast.
Stayed 1 night in Feb 2024
Response from Management and the team. on 22 Feb 2024
Thank you for staying with us and your feedback!

10/10 Excellent

Paula Rosa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Norwalk Inn is an excellent place to visit. Plan to re visit in July when the pool opens up.
Stayed 1 night in Feb 2024
Response from Management and the team. on 21 Feb 2024
Thank you for staying with us and your Feedback!

2/10 Terrible

Jim

They turned us away because we had a dig with us. Very rude about it.
Stayed 1 night in Feb 2024

6/10 Okay

Mike

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Management and the team. on 20 Feb 2024
Thank you for staying with us and your Feedback!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management and the team. on 20 Feb 2024
Thank you for staying with us and your Feedback!

8/10 Good

Markus

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Management and the team. on 15 Feb 2024
Thank you for staying with us and your Feedback!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Management and the team. on 14 Feb 2024
Thank you for staying with us and your Feedback!

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Management and the team. on 14 Feb 2024
Thank you for staying with us and your Feedback!

6/10 Okay

LISA

Liked: Staff & service, property conditions & facilities
Bathroom smelled of dampness and moldy
Stayed 2 nights in Feb 2024
Response from Management and the team. on 20 Feb 2024
Thank you for staying with us and your Feedback!

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a Gem, recently renovated, Excellent service, very clean, Free Parking and a real restaurant and bar. Good Rates !!! Very convenient to East Norwalk, 2 blocks from the Norwalk Symphony
Stayed 1 night in Feb 2024
Response from Management and the team. on 11 Feb 2024
Thank you for staying with us! We appreciate your review and are glad to hear you enjoyed everything. We hope to see you again soon!

8/10 Good

Joel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management and the team. on 11 Feb 2024
Thank you for staying with us!

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
From the minute I walked into the hotel I was impressed. Professional and friendly greeting. The room was super clean and very much up to date. I like that there was no wall to wall carpeting! The restaurant served an excellent breakfast and the server was very much on top of it all. Not sure what is name is...but he is from Haiti.
Stayed 1 night in Feb 2024
Response from Management and the team. on 5 Feb 2024
Thank you for staying with us and your Feedback!