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Reviews of EVEN Hotel Norwalk, an IHG Hotel

3.5 out of 5
EVEN Hotel Norwalk, an IHG Hotel
426 Main Ave, Route 7, Norwalk, CT

Reviews

8.2

Very good

Rating 10 - Excellent. 532 out of 1004 reviews" "
Rating 8 - Good. 229 out of 1004 reviews" "
Rating 6 - Okay. 114 out of 1004 reviews" "
Rating 4 - Poor. 66 out of 1004 reviews" "
Rating 2 - Terrible. 63 out of 1004 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
No carts for luggage, halls filled with construction materials, bathroom door is frosted glass and won’t close, though some helpful staff
Stayed 3 nights in May 2024

8/10 Good

Seth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit noisier in the hallways this time around, but the noise finally subsided. Like the exercise equipment in the room. Would stay here again
Stayed 1 night in May 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet. Beds are comfy. Staff is great.
Stayed 1 night in May 2024

6/10 Okay

Sharon

Business traveller
It's an average place nothing special but, it gets the job done.
Stayed 9 nights in May 2024

10/10 Excellent

Geng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern interior. Would recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in May 2024

10/10 Excellent

Lloyd

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean building
Stayed 1 night in Apr 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Lexie Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and the amenities were very nice and accessible.
Stayed 1 night in Jan 2024

10/10 Excellent

Kenya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We plan to return!
Stayed 1 night in Apr 2024

2/10 Terrible

Michelle

Stayed 1 night in Apr 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great stay for a sports tournament- the wellness focused theme is great
Stayed 1 night in Apr 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Staff & service, property conditions & facilities
When I walked into my room there was a wet stain on the floor and dirty carpet from the previous person. I picked this hotel bc of the game room for my kids but they didn't have one. The bikes pictured were not there. They have a bar but never sure they have a bartender there to serve you. Everything listed for this hotel was missing. The gym was nice
Stayed 1 night in Apr 2024

8/10 Good

jacob, Harish

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Coffee in the morning. Hardly any cleaning over our 6 day stay. Would definitely stay again
Stayed 6 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful. Thoughtful.
Stayed 1 night in Apr 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a peaceful stay
Stayed 1 night in Apr 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights, room was very nice and well equipped. Clean bathroom and great water pressure. Free coffee machine with pretty decent coffee. Gym was better than most hotel gyms, lots of options for cardio and strength training. Cozy patio with a fire pit and comfortable chairs to enjoy a beverage and/or read, chat. Pleasant staff. Ample free parking.Will definitely stay again and recommend.
Stayed 4 nights in Apr 2024

2/10 Terrible

Melanie

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have toilet paper, sticky hairdryer, bugs, dirty sheets on pull out bed
Stayed 1 night in Apr 2024

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to hotel when visiting the CT/NY area. Clean rooms with quiet locations. A short drive to catch the train to NYC. This time, the market in the lobby hadn’t been stocked so there were no drinks other than alcoholic drinks in the fridge and staff were nowhere to be found. Other than that, Still a great place to stay.
Stayed 5 nights in Mar 2024

10/10 Excellent

christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet nice staff
Stayed 1 night in Apr 2024

10/10 Excellent

Nekia

Liked: Cleanliness, staff & service, property conditions & facilities
Great parking & the hotel is beautiful
Stayed 1 night in Apr 2024

6/10 Okay

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charge for breakfast and on Sunday they didn't provide one at all. Housekeeping didn't clean my room on Monday throughly.
Stayed 5 nights in Mar 2024

8/10 Good

Scott

Convenient off the highway
Stayed 1 night in Apr 2024

4/10 Poor

Gautam, Lincoln

Travelled with family
Liked: Cleanliness, staff & service
Although the staff was great, they could only do so much! The shower stall is too weird with the way it’s set up and not for tall or short people. The rooms are not sound proof.
Stayed 1 night in Mar 2024

2/10 Terrible

Edward, Bedford

Stayed 1 night in Mar 2024

6/10 Okay

Carolyn

Travelled with family
Liked: Staff & service
Property is newer and clean. Staff is friendly. That’s the good news. While breakfast is “available”, it is far from free. Our first morning, no one was even manning the area where you would place your order. About 5 people were waiting. We opted to buy a muffin and oatmeal from their grocery area. The second morning, a buffet was available, at the tune of $18.95/pp. We passed. Coffee options were good, but we had to request cups/beans on more than one occasion. Front desk staff appear to have multiple jobs, at times taking them away from the front desk and requiring patience on our part. Read the reviews and make sure you know what amenities are provided. We were not the only ones looking for a free breakfast the first morning.
Stayed 2 nights in Mar 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
check in/check out agents were friendly and efficient
Stayed 1 night in Mar 2024

8/10 Good

Tara

Stayed 4 nights in Mar 2024

8/10 Good

Sarah

Stayed 4 nights in Mar 2024

2/10 Terrible

sundance, norwalk

Disliked: Cleanliness, staff & service, property conditions & facilities
- The area to purchase food was barren. You couldn’t even buy a bottle of water. - Water dispenser didn’t work on floor 2 so I had to go to main floor to get water and they only had small 6oz cups. - Bathroom was filthy - hand prints on the mirror, hair in the shower, blood around the edge or bathtub. - Room was had a smoke smell.
Stayed 4 nights in Mar 2024

10/10 Excellent

Lee

Business traveller
This hotel seems new. The common spaces and my room was clean and efficient. It was just right for a quick overnight stay.
Stayed 1 night in Mar 2024

6/10 Okay

Jomesha

Travelled with family
Staff was friendly
Stayed 2 nights in Mar 2024

10/10 Excellent

Johan, Port Jefferson Station

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Place to stay , Very clean
Stayed 1 night in Mar 2024

10/10 Excellent

Joellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel! Clean and good service! I definitely recommend this nice hotel!
Stayed 1 night in Mar 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, property conditions & facilities
Great stay! Place is beautiful
Stayed 1 night in Mar 2024

10/10 Excellent

Sharon

Business traveller
Liked: Amenities
Nothing unique about this place but, it's fine
Stayed 19 nights in Feb 2024

8/10 Good

Jomesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Mar 2024

8/10 Good

Jomesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Esther

Travelled with partner
Disliked: Cleanliness, staff & service
The beds are very comfortable, the building and rooms are nice-looking, and checking in and out is very easy. Everything else was pretty poor. Most of my interactions with staff were awkward and negative. Dining service was rude and most of the menu items were unavailable without reason. Room service barely ever came and when they did, the job was half done. For example, towels and trash was taken but beds were not made and dust remained. The vent in the bathroom did not work, so showering made the enter room humid. My room had weird stains on the carpet at check-in. People at the front desk were very kind.
Stayed 9 nights in Mar 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing , Carolina , Anthony, Dash , and Chyna , Will stay here again and recommend to anyone
Stayed 4 nights in Feb 2024

4/10 Poor

shauna

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Staff was barely around No cream. Sugar. Coffee lids all weekend. Staff didn’t care.
Stayed 3 nights in Mar 2024

10/10 Excellent

Teresa

Travelled with family, Business traveller
Liked: Cleanliness
My girls thought it was hilarious to have workout gear in the room but were horrified at the glass bathroom door
Stayed 1 night in Mar 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Alicia

Stayed 1 night in Feb 2024

8/10 Good

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024