Northwest Raleigh Hotels, Raleigh

"The staff was not welcoming at all. The front desk person was not welcoming at all and had an attitude because we showed up 30 minutes before check-in time. She gave us the wrong room type. I paid extra for King bed, but she gave me one single bed room. The exhaust fan in the bathroom was dirty and had long in it like it had not been cleaned in few months or a year. Also, when I checked out the front desk staff didn't acknowledge us and they just kept talking with each other. I will never stay at this hotel ever again. Worst star experience I ever had in any hotel stay."

"A great hotel and service. "

"Everything was so nice! And the staff went above and beyond to accommodate us. It was a great stay and I would definitely stay here again if I was in the area"

"Hotel rooms are old, stained furniture/sofa pillows. First room I was given (on the 9/ top - deluxe floor) had a loud buzzing vibration sound that made the room inhabitable. The issue was the a/c unit on the roof. Moved to 7th floor- the second night at the hotel the a/c in the room stopped working. I stayed at this hotel approximately 8 years ago and the rooms have not been updated. They did upgrade the lobby which was nice. The positives: free shuttle to & from the airport & the free breakfast. The staff did the best they could with what they had to work with. Overall I would not go back to this hotel. "

"Really nice place, clean room, the staff was super nice, had free fast WiFi and also has a restaurant inside. 8 minutes to the Lenovo stadium and 3 minutes to the Crabtree mall!"

"Nice place Alittle out of the way Nice breakfast "

"yes"

"Pool was closed, gym equipment was fair, hallway had an odor breakfast was good but was not maintained well. bed was comfy shower water pressure was not the best towels were good room was spacious "

"Property servednour purpose well. Clean and comfortable.. And safe."