Northgate Hotels, Salem

"Staff great, breakfast ok, clean room, but the carpet was stained"

"Ms. Stephanie is one of the most welcoming people I know. I had an issue with my tv and she took care of it. I ordered food from the restaurant and she made sure it got up to my room. She goes the extra mile "

"Clean room, attentive staff. Easy parking and early breakfast available."

"Staff was rude"

"Great hotel for family "

"Clean room, friendly staff!"

"Door only had one deadbolt, no chain. Bathtub had blood or rust in it. Roomed smelled like a smoking room. Breakfast was advertised but they only give you one granola bar, nothing else. Coffee was offered but it came from a machine, not fresh-brewed. Staff was very nice - but the rooms and property need an overhaul or deep cleaning very badly. Don’t advertise that you offer breakfast if it’s just a bowl of granola bars. "

"This hotel feels like home away from home. They are pet friendly!, My lil man got a a mini treat upon check in and our room assignment has a quick access to the grass area. Parking was safe, we were given a neon color paper identifying our car is a legit guest of the hotel, stating our check out date. Our room was super clean, spacious, and bed was super comfy!!! A huge plus! The breakfast lady was hospitable and well groomed serving wide selection of freshly breakfast choices. There were proteins, make your own waffles station next to a selection of cereal. This area is sold out to my not so young kids! There’s oatmeal w/ your choice of add ons, fruits, pasties, coffee and juices. I was impressed with the customer service and the amenities this hotel offers. At night, you feel safe as the main door can only be accessed using your key card! The pool water was clean and warm. Fresh and very white towels were sufficiently provided. They have laundry area, functioning ice machines, vending machines accessible to every guests! This is worth recommending to friends and family. If I need accomodation in that area in the future, will definitely stay with them 100%!"

"Super comfy and spacious rooms. All within walking distance to many great cafes and restaurants and the waterfront park and lots of hiking trails across the foot bridge. "