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"Butler service was disappointing and should be avoided. Excursions (especially snorkeling) were oversold and underwhelming. Some staff (Edu, Dylan and Diane) were great but others didn’t really provide a five star experience or understand top class service. Lovely black sand beach and fun pool with cabanas and mixology…. TV service jumpy… too many electrical issues like lights and elevators. Still a great place and lots of fun but would not return."

"Our family had an amazing time at this resort. The entertainment staff made our experience memorable but the food could be better. "

"Absolutely stunning, better than the pictures. The staff was so kind, respectful and helpful. I will definitely be coming back here! "

"Pools open till 10, cleaning service was good, 3 meals provided. Close to beach!"

"Spacious and clean room, large tv, balcony overlooking the pool; large pool with swim up bar, 3 dining options; amazing location. Wonderful staff. This stay far exceeded our expectations. I was hesitant as I hadn't stayed AI for a few years. We were a group of 3 families with three 17 yr old seniors having their last HS spring break before they all head off to college. All inclusive for the teens to grab a bite to eat whenever they wanted was ideal and on paper, Margaritaville looked a great option. In the end, This break was perfect for them. One activity per day off site and then return to resort for an excellent steak sandwich and fries or taco was perfect! A clean pool and fantastic beach a minute from resort was amazing. The new Marina development a few mins walk away also gave us somewhere off site to have a choice if we wanted to eat or drink elsewhere. My son scuba dives and to be able to walk to OceanConnect was perfect. The hotel also arranged transportation for the 8 of us which took around 1 hour 20 mins from Liberia airport. Thanks to all at the hotel - you were wonderful. "

"Took over an hour to check in. The staff member couldn’t “find” our rooms and then magically found open rooms for us after 30 minutes. He then booked us on the wrong airport shuttle in the morning. Facilities are clean and new. Didn’t have time to use the pool as it was past 8pm by the time we checked in. "

"Nice experience . Good airport hotel"

"If you have four pools you would think they have close bathrooms to the pool area.not good and to fair to walk.you had to go to the lobby or to a bldg quiet fair away to fine a bathroom.also no cover on beach know umbrellas or canapés so if you did not fine a tree you are in the sun all day.also around he pool the red tile was very hot but in some pass in white so you don’t burn your feet."

"Located in the center of town, street is very loud if you’re staying in the beachfront units. Very overpriced for what you get! Very overpriced. Bar staff was slow. Beach outside of the hotel not managed by the hotel and was dirty and had trash everywhere. Rooms in need of updating. Morning breakfast buffet was the highlight with great variety and good food. We will not stay here again. "