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Reviews of North Conway Mountain Inn

2.5 out of 5
North Conway Mountain Inn
2114 White Mountain Highway, North Conway, NH

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1006 reviews" "
Rating 8 - Good. 288 out of 1006 reviews" "
Rating 6 - Okay. 98 out of 1006 reviews" "
Rating 4 - Poor. 36 out of 1006 reviews" "
Rating 2 - Terrible. 19 out of 1006 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Staff were pleasant and extremely helpful. The rooms are clean and quiet. The balcony view was fantastic.
Stayed 5 nights in May 2024

8/10 Good

Gina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful views and convenient location
Stayed 2 nights in May 2024

10/10 Excellent

Cheryl

Travelled with family
Lovely clean room with gorgeous view of the mountains. However, if you’re an amorous couple the beds in our room were very squeaky!
Stayed 1 night in May 2024
Response from Joseph B. on 23 May 2024
Cheryle, Thank you for your wonderful review !!!! Safe travels :)

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on our road trip! The view is stunning!!!
Stayed 1 night in May 2024
Response from Joseph B. on 22 May 2024
Darlene, Thank you for your fabulous review !! Enjoy your road trip :)

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean & well groomed
Stayed 1 night in May 2024
Response from Joseph B. on 20 May 2024
Chris, Thank you for your perfect rating !! :)

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view!!
Stayed 1 night in May 2024
Response from Joseph B. on 21 May 2024
Brianna, Thank you for your wonderful review. Hope to see you again :)

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Joseph B. on 19 May 2024
Thomas, Thank you for a perfect rating !! Hope to see you again. Be well

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received great service for any added requests i needed
Stayed 2 nights in Apr 2024
Response from Joseph B. on 13 May 2024
Susan, Thank you for your wonderful review !! Our staff are always available to accommodate our guests. Hope to see you again

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Joseph B. on 13 May 2024
Paul, Thank you for your perfect review !!

10/10 Excellent

Kevin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, wonderful views, and much to enjoy in the immediate vicinity.
Stayed 2 nights in Apr 2024
Response from Joseph B. on 13 May 2024
Kevin, Thank you for your great review !! Hope to see you again :)

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay. Very clean and personnel are terrific and so accommodating.
Stayed 3 nights in Apr 2024
Response from Joseph B. on 13 May 2024
Kevin, Thank you for your wowie review !!! Hope to see you again :)

10/10 Excellent

kazimierz

Liked: Cleanliness, staff & service
view
Stayed 1 night in Apr 2024
Response from Joseph B. on 13 May 2024
Kazimier, Thank you for your great review . We have a beautiful view of the Moat Mountains and wow what a sunset every evening !! Hope to see you again !!

10/10 Excellent

tiffaney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Joseph B. on 13 May 2024
Tiffany, Thank you for your wonderful review . We hope to see you again.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few times , staff has always been very friendly & accommodating, safe quiet place to stay
Stayed 2 nights in Mar 2024
Response from Joseph B. on 13 May 2024
Paul, Thank you for your wonderful review ! Hope to see you again soon :)

8/10 Good

NVLSandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Feb 2024
Response from Joseph B. on 14 May 2024
NVLSandeep, Thank you for your wonderful review :)

6/10 Okay

David

Liked: Staff & service
Needs new beds
Stayed 2 nights in Mar 2024
Response from North Conway Mountain Inn Management Team on 11 Mar 2024
Hello David, thank you for your very descriptive review. It is unfortunate that you did not mention our beautiful mountain views, our private balconies, and our wonderful staff that has kept guests returning to our property for nearly 40 years. When you checked out you told us you had an excellent stay and thanked us, glad you found your courage on the keyboard.

8/10 Good

Justin D

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Joseph B. on 14 May 2024
Justin D, Thank you for your great review !!!

8/10 Good

Robert

Travelled with family
Liked: Staff & service
Had to clean spot off toilet seat. Rest of the room was clean and neat but a little dusty. Place is a bit dated, could use some remodeling, like fresh coat of paint, and replacing bent bathroom blinds with shade and curtains. Bed was very comfortable, which after all the traveling I have done was a very big surprise! I definitely will consider staying there again as desk manager was exceptionally cordial and helpful, location is very convenient, price was fair for the region, and above noted items are only minor issues.
Stayed 1 night in Mar 2024
Response from North Conway Mountain Inn Management Team on 11 Mar 2024
Hi Robert. Thank you for the review. It was a pleasure having you as a guest. Be well !!

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from North Conway Mountain Inn Management Team on 11 Mar 2024
Hi Logan. Thank you for the wonderful review. We hope to see you again soon. Be well.

10/10 Excellent

Kelsey, Medford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown as well as the outlets (about half in between the two). Clean and comfortable rooms. Beautiful views of the mountains from the balcony of the room too.
Stayed 1 night in Mar 2024
Response from Joseph B. on 2 Mar 2024
Kelsey, Thank you for your fabulous review. Hope to see you again. Safe travels

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
North Conway
Nice room. Excellent views of the mountains. The heater was loud. No alarm clock no USB chargers. Overall very good.
Stayed 2 nights in Feb 2024
Response from Joseph B. on 27 Feb 2024
Mark, Thank you your 10 out of 10 review wowie !!! Hope to see you again.

6/10 Okay

Nicole

Travelled with family
Disliked: Cleanliness
Beautiful view from balcony. Older room, mattresses very flimsy, not the cleanest. But it worked for the night! Lots of things to do in the area and food
Stayed 1 night in Feb 2024
Response from Joseph B. on 26 Feb 2024
Nicole, All of our mattresses are hotel quality. Our guest rooms are cleaned and disinfected with hospital grade cleaners. Our housekeepers / staff takes a lot off pride in thier work . We wish you had told us first before going online and writing a negative review, we would have fixed and issues you may have had :( Happy to hear you enjoyed the beautiful view of the Moat Mountains.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Great stay! Highly recommend.
Stayed 1 night in Feb 2024
Response from Joseph B. on 26 Feb 2024
Jonathan, Thank you for your fabulous review !! Hope to see you again.

8/10 Good

Patricia, Oakdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with a great view. Staff was very accommodating and friendly.
Stayed 1 night in Feb 2024
Response from Joseph B. on 26 Feb 2024
Patricia, Thank your for your wonderful review !!

8/10 Good

Robert, Osterville

Liked: Cleanliness, staff & service, property conditions & facilities
Good value in convenient location.
Stayed 1 night in Feb 2024
Response from Joseph B. on 26 Feb 2024
Robert, Thank you for your great review !!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Joseph B. on 26 Feb 2024
Amiee, Thank you for your great review :)

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Room with Awesome Views
The woman who checked us in was exceptional. She was friendly and helpful with telling us what was in the area for food and entertainment, and made sure to give us some options that didn’t break the bank. The room was solid room for the two of us, nothing special, but what was really great was there was a beautiful view of the mountains with a balcony to sit on. Definitely worth the price and when we come back up to NH again, we will definitely consider this location.
Stayed 1 night in Feb 2024
Response from Joseph B. on 24 Feb 2024
Antonio, Thank you for a wonderful review. Looking forward to seeing you again.

10/10 Excellent

Rick

Stayed 1 night in Feb 2024
Response from Joseph B. on 14 May 2024
Rick, Thank you for your fabulous review :)

10/10 Excellent

Vicki, Windsor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown, beautiful view from room.
Stayed 1 night in Feb 2024
Response from Joseph B. on 24 Feb 2024
Vicki, Thank you for your fabulous review !!

10/10 Excellent

Aubrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the mountains from the balcony is unbeatable.
Response from Joseph B. on 23 Feb 2024
AUBRIE, THANK YOU FOR YOUR WONDERFUL REVIEW !! HOPE TO SEE YOU AGAIN :)

10/10 Excellent

Amber

Stayed 2 nights in Feb 2024
Response from Joseph B. on 14 May 2024
Amber, Thank you for your marvelous review !!

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Joseph B. on 24 Feb 2024
James, thank you for your great review !!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super nice and helpful!
Stayed 4 nights in Feb 2024
Response from Joseph B. on 23 Feb 2024
Kelly, Thank you for your very kind words for our staff ! Hope to see you again :)

8/10 Good

Erin

Stayed 1 night in Feb 2024
Response from Joseph B. on 14 May 2024
Erin, Thank you for your great review :)

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant and helpful staff. Our room was clean, quiet, and comfortable and the location was perfect.
Stayed 2 nights in Feb 2024
Response from Joseph B. on 19 Feb 2024
Bryan, Thank you for your great review. Hope to see you again :)

10/10 Excellent

Justine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We checked in late at 8:30pm the woman at the desk (Ann) was so very helpful. A not to travelers if your checking in after 9pm call ahead of time they have a different process for that.
Stayed 1 night in Feb 2024
Response from Joseph B. on 19 Feb 2024
Justine ,Thank you for your wonderful review !! Hope to see again :)

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be back again!
Stayed 2 nights in Feb 2024
Response from Joseph B. on 19 Feb 2024
Brittany, Thank you for your fabulous review ! We look forward to seeing you again. Safe travels

6/10 Okay

Scott

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Joseph B. on 18 Feb 2024
Scott, Thank you for your ok review. Safe travels

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service
Would definitely stay here again. Was a quick weekend getaway so worked for us. Beautiful views from the balcony. The place does need some updating and maintenance but for the price it was good.
Stayed 2 nights in Feb 2024
Response from Joseph B. on 16 Feb 2024
Christina, Thank you for your wonderful review !

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Response from Joseph B. on 16 Feb 2024
Hector, Thank you for your wonderful review ! Hope to see you again. Be well.

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Frills all Chill!
The staff were amazing and gave us amazing recommendations of great restaurants and things to do in town. The view was amazing complete with a balcony even on the first floor! This is a no frills hotel but you can’t beat it for the price and the service! 10/10 would stay again!
Stayed 2 nights in Feb 2024
Response from Joseph B. on 16 Feb 2024
Tara, Thank you for your wowie review and great photo from your balcony of the Moat Mountains. Hope to see you again :)

10/10 Excellent

Marjo Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Joseph B. on 16 Feb 2024
Marjo Camille, Thank you for your fabulous review !! Hope to see you again.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Beautiful view.
Stayed 1 night in Feb 2024
Response from Joseph B. on 11 Feb 2024
Angela, Thank you for your wonderful review ! Hope to see you again :)

10/10 Excellent

Alicia

Stayed 1 night in Feb 2024
Response from Joseph B. on 13 May 2024
Alicia, Thank you for your perfect score review !!!

10/10 Excellent

Charles

Stayed 3 nights in Oct 2023
Response from Joseph B. on 14 May 2024
Charles, Thank you for your stellar review !!!

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and in line for the price paid. There were some issues the first night as we were on the first floor and the upstairs guest was very loud and pacing their room all night. This led to a completely sleepless night. When we checked in we were told there was no staff after 9 pm. The next day we spoke with Annie at the desk, who was amazing. Annie apologized and corrected the desk clerk from the night before and stated there is a manager nearby who is available for issues. Annie then helped us move our room and offered to comp us a night for a future stay because of the issue. The views are amazing and it is so close to everything in North Conway. Despite the issues with the other guest the stay was enjoyable overall.
Stayed 2 nights in Feb 2024
Response from Joseph B on 9 Feb 2024
Daniel, Thank you for your over- all great review. Happy to hear Annie was able to correct any issues you may have had. We have onsite management 24 hours a day. We look forward to seeing you again in May /June. Safe travels :)

8/10 Good

Tim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a quick stay. Close to shopping and dining.
Stayed 1 night in Feb 2024
Response from Joseph B. on 9 Feb 2024
Tim, Thank you for your wonderful review !! Safe travels :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and Convenience
The room was nice. It heated very well and had no trouble staying warm. The only thing that might have been done better was the bathroom floor could have been swept, but it was not sticky. The tub had a couple pieces of fuzz, but was clean otherwise. The inn is in a very good spot and very convenient. Great View!
Stayed 2 nights in Feb 2024
Response from Joseph B. on 9 Feb 2024
David, Thank you for your 10 out of 10 review !! Hope to see you again.

8/10 Good

heather

Travelled with partner
Liked: Cleanliness, staff & service
Good location. The owners were very friendly. It is a cute property. If you are looking for fancy top of the line furniture and decor, this is not you place. If you like small mom and pop places, then this is right up your alley. The view when you wake up and look out to the mountains is beautiful. Tough parking with larger vehicles when there is a bit of snow. Overall good stay.
Stayed 2 nights in Feb 2024
Response from Joseph B. on 5 Feb 2024
Heather, Thank you for your great review . hope to see you again :)

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Me and my Husband were looking for a place to stay for just a night and came across this Inn. We would love to stay here again. It was affordable, clean, and had a gorgeous view of the mountains!! The receptionist who checked us in was also extremely kind and gave us recommendations on places to eat and things we could do. We will definitely be staying here next time we are in the area!
Stayed 1 night in Feb 2024
Response from Joseph B. on 5 Feb 2024
Courtney, Thank you for your wowie review !! Hope to see you again .