Normantown Hotels, Plainfield

"Housekeeping lady on her call out in the hallway super loud on speaker phone at 7:00 am .very disturbing woke up several rooms we all came out to tell her to please keep it down. Then at 10:00 hotel fire alarm went off for about 15 non stop .. all very disturbing for a hotel stay to try rest ."

"Very clean, good beds, friendly staff. No microwave at the room was a bummer. Other then that it was excellent stay. "

"March 31, 2026 We booked for one night and stayed in the panoramic room! It is absolutely beautiful and a huge room. The room was very clean however the hallways and the room smell of older carpet. The rest of the building without carpet was very fresh.! staff was very attentive and spoke! We didn’t really use any amenities however we were told breakfast buffet was available for $18 and so was a bar!! I will be back for another staycation"

"Breakfast was a joke. The pool was filthy and wasn’t cleaned from day to day. "

"Room had mold all over the tub, the bathroom was all dusty. A sofa chair was horribly stained everywhere, the carpet had pieces missing and to top it off when we woke up kids could not use the pool a whole day. I reached out before our stay to make sure pool was available because that’s all my boys wanted to do was swim. I will not be staying here again, they moved us to another room and it wasn’t any better. "

"Ernesto was fantastic simply because of his professionalism and attention to detail. "

"The handle to get in the pool is loose and needs to get fixed and smoking should not be allowed in the room "

"Air conditioning was on and ready because it was kind of hot outside, thank you for that. Love that steam room second time getting that room. Whirlpool was excellent and a nice size."

"Staff was very helpful and hardworking. Facility and infrastructure was old and need improvement."