Exterior

Reviews of Spark by Hilton Norfolk

3 out of 5
Spark by Hilton Norfolk
7940 SHORE DRIVE, Norfolk, VA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 98 out of 167 reviews
Rating 8 - Good. 49 out of 167 reviews
Rating 6 - Okay. 12 out of 167 reviews
Rating 4 - Poor. 6 out of 167 reviews
Rating 2 - Terrible. 2 out of 167 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good stay at an affordable price.
Stayed 1 night in Jul 2025

6/10 Okay

Verna

Travelled with family
Limited choices for breakfast,amenities and hotel surroundings are inconvenient and very traffic due to ongoing constructions, it needs upgraded the hallway carpet
Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Kind and attentive staff
Stayed 2 nights in Jul 2025

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Arrived well after 4pm check in time and only one room was ready, would have been nice for a “I’m sorry for the inconvenience” but the desk clerk clearly didn’t care. Waited over an hour, back to the desk and the manager seemed surprised that we were not checked in. Overall rooms extremely clean, hotel clean. Very small rooms but expected with price, breakfast was disappointing only cereal and bagels but the all day coffee bar was great! Would stay again!!
Stayed 1 night in Jul 2025

8/10 Good

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities
Overall - nice hotel for a one night stopover. The complemental breakfast was lacking though - not much of a selection & not much left even though we went early!
Stayed 1 night in Jul 2025

6/10 Okay

Tiandria

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The overall experience was okay. The room and location were nice. The staff wasn’t very friendly and the housekeeper didn’t provide service as advertised. Breakfast could’ve been better as well.
Stayed 3 nights in Jul 2025

6/10 Okay

Kristie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff were nice but not very friendly. There was no microwave in the room had to use the one in the lobby. And the towel situation was kind of ridiculous.
Stayed 3 nights in Jul 2025

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Pros: Everything was great. The bed was comfy and the room was clean. I really enjoyed my stay. Con: The room had a slight smell not sure what it was.
Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Jul 2025

10/10 Excellent

Kiana

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was a breeze & the gentlemen who helped was very outgoing. Made the experience very enjoyable
Stayed 1 night in Jul 2025

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was professional and courteous. Check-in was quick and easy and the room was nice, although on the small side. It would’ve been too small for a long stay but for just one night it was perfect.
Stayed 1 night in Jul 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Jul 2025

8/10 Good

Ron Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed our stay here but didn't like the breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Elisabet

Travelled with family and small children
Good service
Stayed 2 nights in Jul 2025

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and polite. The room was quiet and comfortable bed.
Stayed 1 night in Jun 2025

8/10 Good

Madison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service. Is a small hotel.
Stayed 4 nights in Jul 2025

6/10 Okay

Rebecca

Travelled with partner
Staff was great, but the room and hall had a distinct smell. Not worth moving, but it wasn’t great. Probably would not stay again.
Stayed 7 nights in Jun 2025

4/10 Poor

David

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room temperature was set to 62° with extremely cold when we got there then they didn’t even have my room keys ready when I first checked in not to mention there was no microwave in the room no coffee maker in the room and were in 2025 then three nights that I was there every night the guest that were staying on the floor I was staying on. We’re so noisy up until three in the morning. It kept waking me and my kids up. And the breakfast was just simply muffins and bagels more like breakfast appetizers not what I was expecting at all especially considering going through Expedia ended up paying the extra $200.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kevin

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Quiet. Easy parking. Easy access.
Stayed 1 night in Jun 2025

2/10 Terrible

Caroline

Stayed 1 night in Jun 2025

10/10 Excellent

Maureen, Charles Town

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place for families.
Stayed 3 nights in Jun 2025

8/10 Good

Shenita

Stayed 3 nights in Jun 2025

10/10 Excellent

hye

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

hye

Liked: Cleanliness, amenities, property conditions & facilities
Staff is very nice
Stayed 1 night in Jun 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and bright. Staff was super helpful, personable and professional. I will definitely make plans in the future to stay here again!
Stayed 1 night in Apr 2025

8/10 Good

Matthew

Stayed 3 nights in Jun 2025

8/10 Good

Lauren

Stayed 4 nights in Jun 2025

8/10 Good

Jody Kim

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Breakfast bar was lacking. Only bagels, cereal, or a cold hard boiled egg. Needed some protein options.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tiana

Stayed 1 night in Jun 2025

10/10 Excellent

Henry

Stayed 1 night in Jun 2025

8/10 Good

Keith

Liked: Cleanliness, property conditions & facilities
Very clean and well maintained. Hilton did and excellent job remodeling and bringing the property up to date. The only con I have is that there are no microwaves in the room. No one wants to go to the lobby to warm up food.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cindy

Stayed 3 nights in Jun 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel, staff was nice. The street outside can be a little loud there was a firetruck running down the road and for some reason the Star Spangled Banner started blasting from somewhere at 8am. For the money it’s nice and it’s close to a lot of things.
Stayed 1 night in Jun 2025

10/10 Excellent

Dennis, Sarasota

Liked: Cleanliness, staff & service, property conditions & facilities
New. Nice staff
Stayed 1 night in Jun 2025

10/10 Excellent

Natashia

Stayed 1 night in May 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean comfortable & friendly staff.
Stayed 2 nights in May 2025

8/10 Good

Francis

Stayed 3 nights in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Great spot
Stayed 1 night in May 2025

10/10 Excellent

Marcajah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience! Will be coming back soon.
Stayed 1 night in May 2025

8/10 Good

Isabella

Stayed 1 night in May 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff person was friendly and helpful. The rooms are small but tidy and comfortable.
Stayed 1 night in May 2025

6/10 Okay

Eli

Liked: Cleanliness
Disliked: Staff & service
The day desk clerk was sullen and seemed to be annoyed that she had to work on your behalf. The night clerk, Patricia, was her exact opposite: a genuinely nice person. Spend a little more money on front of house staff!
Stayed 1 night in May 2025

8/10 Good

Julie

Stayed 2 nights in May 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice and helpful
Stayed 3 nights in May 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, quiet and clean. Very basic. Nice to have a simple breakfast included. Needs thinner blankets so that we don’t have to crank the a/c on a mild day just to be comfy. Good price.
Stayed 1 night in May 2025

10/10 Excellent

Dome

Stayed 1 night in May 2025

8/10 Good

Dojn

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Dojn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was close to the airport an convenient for overnight stays. 24 hour access to coffee, tea and hot water.
Stayed 1 night in May 2025

8/10 Good

Martha Parra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and update room with apps in the tv'
Stayed 1 night in May 2025

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Nayeli at the front desk was very pleasant and helpful. If I’m ever in the area again, I’ll likely stay here.
Stayed 2 nights in May 2025