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"I had an excellent stay at this hotel. The staff were incredibly friendly and attentive, always willing to help with a smile. The room was clean."

"Some facility is not in good condition."

"Expedia gave incorrect geographical coordinates and I ended up stranded in a inhospitable neighborhood. The hotel reacted quickly. They sent a taxi to pick me up; apologized; upgraded my room from basic to presidential; and offered a fantastic meal at no cost. My initial outrage changed into appreciation. My gratitude goes to the hotel staff. Thank you."

"It was a great staying experience at Crown Plaza Jinnan, friendly and helpful staff members and excellent and clean facilities, tasty breakfast with so many options. "

"The food and staff were good but my room door wouldn’t stay shut if it wasn’t locked. I don’t know how to lock it from the outside when I leave. Luckily none of my belongings got stolen but they could have easily been. It’s a convenient location, 10 min from airport. "

"Everything is good except the WIFI strength is horrible. Even have difficulty obtain the necessary connection to access email. Luckily I am on golfing trip to Tianjin. If you are on business trip and require wifi access to conduct business, then you better think twice to check in to this hotel. I have to consume almost close to US40 of my own data plan to communicate although I am on leisure trip to Tianjin. "