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Reviews of Wingate By Wyndham Niagara Falls

3 out of 5
Wingate By Wyndham Niagara Falls
333 Rainbow Blvd, Niagara Falls, NY

Reviews

7.4

Good

Rating 10 - Excellent. 906 out of 2596 reviews" "
Rating 8 - Good. 669 out of 2596 reviews" "
Rating 6 - Okay. 473 out of 2596 reviews" "
Rating 4 - Poor. 288 out of 2596 reviews" "
Rating 2 - Terrible. 260 out of 2596 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Rishi

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Rahul Dilip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to fall.
Stayed 1 night in May 2024
Response from Lenny GM on 22 May 2024
Thank you Rahul for your response. We are happy to see you enjoyed your stay with us. I will share your feedback with the proper teams as we love hearing from our guests. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Please, safe travels.

10/10 Excellent

Dharmil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Ravi, KINGSTON

Liked: Cleanliness, property conditions & facilities
It was ok no staff to carry bags
Stayed 2 nights in May 2024
Response from Lenny GM on 22 May 2024
Thank you Ravi for your response. We apologize any inconveniences you had during your stay. We strive to provide excellent service and cleanliness to all our guests. Please, safe travels.

2/10 Terrible

William

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from Lenny GM on 21 May 2024
Thank you William for your response. We apologize for the inconveniences you had during your stay. Providing excellent service and cleanliness is something we strive for. Please, safe travels to you.

10/10 Excellent

colene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early (2hrs) and they checked us in early with no fee! :) This really made our stay since it was short! Parking is easy and convenient. Theres quick food attached and near by. Son had pool all to himself. Great location!
Stayed 1 night in May 2024
Response from Lenny GM on 21 May 2024
Thank you Colene for your response. We are so happy you enjoyed your stay with us. Hearing from our satisfied customers is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 Excellent

Mary Lou

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best experience I’ve had in a long time!
Stayed 1 night in May 2024
Response from Lenny GM on 21 May 2024
Thank you Mary Lou for your response. We are so happy you enjoyed your stay with us. Hearing from our satisfied customers is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 Excellent

Syed Salman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night and hotel experience was excellent. Great breakfast, easy parking , close to Niagara
Stayed 1 night in May 2024
Response from Lenny GM on 21 May 2024
Thank you Syed for your response. We are so happy you enjoyed your stay with us. Hearing from our satisfied customers is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 Excellent

Viral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Wingate By Wyndham Niagara Falls and I must say, it was an exceptional experience. From the moment I arrived, the staff's warm welcome set the tone for a fantastic stay. The accommodations were top-notch, boasting comfortable beds and pristine cleanliness throughout. The hotel's convenient location made exploring the area a breeze, with attractions and dining options just a stone's throw away. I particularly enjoyed the facilities, such as the well-equipped fitness center. Overall, my stay exceeded all expectations, and I can't wait to return. Wingate By Wyndham Niagara Falls truly knows how to provide a memorable and enjoyable stay for their guests.
Stayed 1 night in May 2024
Response from Lenny GM on 20 May 2024
Thank you Viral for your response. We are so happy you enjoyed your stay with us. Hearing from our satisfied customers means so much, thank you for your feedback as I will share with the staff. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

8/10 Good

Zvi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been nice to have some gluten free options for breakfast - breads/pastry
Stayed 1 night in May 2024
Response from Lenny GM on 20 May 2024
Thank you Zvi for your response. We are so happy you enjoyed your stay with us. Hearing from our satisfied customers means so much, thank you for your feedback as I will share with the staff. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

4/10 Poor

Beverly

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was not happy with our stay at your place. there were 2 drawers in the dresser that would not stay shut. safety hazard. the fridge was crooked and moved all the time. I went to take a shower and there was no body wash in the container. Breakfast was so bad. The coffee was not hot and you had no fruit and there was no bagels. Very cheap. We also had kids that jumped up and down till 11:30 at night and started at 6 am again. I know this is not your problem but it was awful. We head the elevator all night.
Stayed 1 night in May 2024
Response from Lenny GM on 19 May 2024
Thank you for response Beverly. We apologize for the inconveniences you had. Providing excellent service and cleanliness is something we strive for. Please, safe travels to you.

8/10 Good

naga

Good
Stayed 1 night in May 2024
Response from Lenny GM on 19 May 2024
Thank you Naga for the response. We are so happy you enjoyed your stay with us. We love to hear from our satisfied customers. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in May 2024
Response from Lenny GM on 19 May 2024
Thank you Maria for the response. We are so happy you enjoyed your stay with us. Hearing from our satisfied customers is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 Excellent

Vashna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in May 2024
Response from Lenny GM on 21 May 2024
Thank you Vashna for your response. We are so happy you enjoyed your stay with us. Hearing from our satisfied customers is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

6/10 Okay

JONG WOOK, Reading

Liked: Staff & service
Disliked: Cleanliness
The staff were so kind and friendly. Easy check in. But the hotel was unfortunately old and not cared well.
Stayed 1 night in May 2024
Response from Lenny GM on 20 May 2024
Thank you Jong for your response. We are so happy you enjoyed your stay with us. Hearing from our guests as it helps the property. Please, safe travels

2/10 Terrible

Brandi

Stayed 1 night in Apr 2024
Response from Lenny GM on 17 May 2024
Thank you for leaving your response Brandi. We apologize for the inconveniences you had during your stay. Providing excellent service and cleanliness is something we strive for. Please, safe travels.

8/10 Good

Tomy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Lenny GM on 17 May 2024
Thank you Tomy for your response. We are happy to see you enjoyed your stay with us. Please let us know if you have any questions or concerns and thank you for staying at the Wingate by Wyndham Niagara Falls. Safe travels to you.

8/10 Good

Emilio

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Lenny GM on 17 May 2024
Thank you Emilio for your response. We are happy to see you enjoyed your stay with us. Please let us know if you have any questions or concerns and thank you for staying at the Wingate by Wyndham Niagara Falls. Safe travels to you

6/10 Okay

Naveen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t get rooms on the same floor though I had booked 3 rooms
Stayed 1 night in May 2024
Response from Lenny GM on 15 May 2024
Thank you Naveen for your response. We hope you enjoyed your stay with us. Also apologize for the inconveniences you had. Please, safe travels.

10/10 Excellent

Inge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep the good service
Stayed 1 night in May 2024
Response from Lenny GM on 14 May 2024
Thank you Inge for your response. We are so glad you enjoyed your stay with us. Hearing feedback from our guests is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

10/10 Excellent

Akhil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your hospitality and giving flexible parking options
Stayed 1 night in May 2024
Response from Lenny GM on 14 May 2024
Thank you Akhil for your response. We are so glad you enjoyed your stay with us. Hearing feedback from our guests is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

10/10 Excellent

Gourab

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the property is excellent. Very near to Niagara falls. Parking charges $10 per night. Should be less for guests.
Stayed 2 nights in May 2024
Response from Lenny GM on 13 May 2024
Thank you Gourab for your response. We are pleased to see you enjoyed your stay with us. I will share your feedback with the proper teams, thank you for it. Please safe travels to you and we hope to see you again at Wingate by Wyndham Niagara Falls.

10/10 Excellent

Varun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is worth the price I paid. It’s very close to the niagra falls plus good Indian food dining options in walking distance as well.
Stayed 1 night in May 2024
Response from Lenny GM on 13 May 2024
Thank you Varun for your response. We are pleased to see you enjoyed your stay with us. I will share your feedback with the proper teams, thank you for it. Please safe travels to you and we hope to see you again at Wingate by Wyndham Niagara Falls.

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tis property is very affordable, it’s clean and the staff is great
Stayed 2 nights in May 2024
Response from Lenny GM on 13 May 2024
Thank you Sonia for your response. We are pleased to see you enjoyed your stay with us. I will share your feedback with the proper teams, thank you for it. Please safe travels to you and we hope to see you again at Wingate by Wyndham Niagara Falls.

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff they were great
Stayed 1 night in Apr 2024
Response from Lenny GM on 13 May 2024
Thank you Cassandra for your response. We are pleased to see you enjoyed your stay with us. I will share your feedback with the proper teams, thank you for it. Please safe travels to you and we hope to see you again at Wingate by Wyndham Niagara Falls.

2/10 Terrible

Ankit

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Lenny GM on 13 May 2024
Thank you Ankit for your response. We apologize for the inconveniences you had. Providing excellent service and cleanliness is something we strive for. Please safe travels to you.

8/10 Good

Srushti

Stayed 1 night in May 2024
Response from Lenny GM on 13 May 2024
Thank you Srushi for your response. We are pleased to see you enjoyed your stay with us. Please safe travels to you and we hope to see you again at Wingate by Wyndham Niagara Falls.

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Lenny GM on 12 May 2024
Thank you for your response Virginia. We appreciate your feedback and are so happy you enjoyed your stay with us. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

8/10 Good

Miguelina

Travelled with family
It actually wasn¨t bad
Stayed 2 nights in May 2024
Response from Lenny GM on 11 May 2024
Thank you Miguelina for your response. We are so happy to hear that you enjoyed your stay with us. Please, safe travels to you,

8/10 Good

Beth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was fine. Lots of parking though a lower curb to roll luggage to vehicles would be better for those like me with mobility issues. The breakfast was great with 2 proteins and lots of accessories. But what I found most strange was I couldn’t get a late check out. Everywhere else I’ve stayed will always allow a moon from 11am checkout. I even offered to pay more but was told the hotel was sold out so no I couldn’t and the hotel had a no late check out policy. There was A/C and black out curtains, but if you’re a light sleeper I’d say bring ear plugs voices really carried. It was great that the room had and provided coffee and accessories with a bar fridge and microwave. The room was quite large with a dining table and 2 chairs and a desk. Also a house phone to get the wifi info. I had forgotten to request a bathroom with grab bars so to be safe brought a toilet assist which sits on the bowl to raise me higher so I can get up easier. The toilets I’d say were lower than average and without my aid I couldn’t have used the toilet in my room. The toilet paper was also extremely low. The toilets were like from a kindergarten classroom, that low. On the whole I rate it 8/10. The staff were friendly and polite and it’s is obviously a very popular hotel!
Stayed 2 nights in May 2024
Response from Lenny GM on 10 May 2024
Thank you Beth for your response. We are happy to hear you enjoyed your stay with us. I will share your feedback with our staff as they will be encouraged. We love to hear from our guests. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
nice property blocks from the falls and big breakfast
Stayed 1 night in May 2024
Response from Lenny GM on 11 May 2024
Thank you William for your response. We are so happy to hear that you enjoyed your stay with us I will pass your comments along to the staff. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls, safe travels to you,

10/10 Excellent

Kristy

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location. This is our second stay, and I recommended it to my friends and family. We came with family and got multiple rooms this time. Very clean and spacious. Breakfast is awesome. The only thing is the front desk staff /mgr is a bit aloof. He doesn't like to answer tourist questions, it seems.
Stayed 1 night in May 2024
Response from Lenny GM on 10 May 2024
Thank you Kristy for your response. We are happy to hear you enjoyed your stay with us. I will share your feedback with our staff as they will be encouraged. We love to hear from our guests, we do apologize for the issue at the desk, we strive to provide excellent customer service to everyone. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

8/10 Good

Nakul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is 10min walk from USA Falls Had a comfortable stay followed by a morning breakfast and hotel also provided luggage storage facility on our request after checkout.
Stayed 1 night in May 2024
Response from Lenny GM on 14 May 2024
Thank you Nakul for your response. We are so glad you enjoyed your stay with us. Hearing feedback from our guests is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

10/10 Excellent

Tatyana, Batavia

Liked: Cleanliness, staff & service, property conditions & facilities
Sucks that the pool was close
Stayed 1 night in Mar 2024
Response from Lenny GM on 9 May 2024
Thank you for your response Tatyana. We are so happy you enjoy your stay with us. Providing excellent service is something we strive for. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

8/10 Good

Rushabh

Property was clean with good location , around 15-20 min walk to the falls . Breakfast could have been better
Stayed 2 nights in May 2024
Response from Lenny GM on 9 May 2024
Thank you for your response Rushabh. We are so happy you enjoy your stay with us. I will share your comments with the staff, they will be encouraged. Providing excellent service is something we strive for. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They advertise sound proof rooms, but we were kept up all night by the people next to us talking
Stayed 2 nights in May 2024
Response from Lenny GM on 9 May 2024
Thank you for the response Robert, we apologize for the inconveniences you had. I will share your feedback with the proper teams. Please, safe travels to you.

10/10 Excellent

SD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There great, great place to stay, definitely will come back
Stayed 1 night in May 2024
Response from Lenny GM on 8 May 2024
Thank you for your response SD. We are so happy you enjoy your stay with us. I will share your comments with the staff, they will be encouraged. Providing excellent service is something we strive for. We look forward to seeing you again at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 Excellent

Bharat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good locatio
Stayed 1 night in May 2024
Response from Lenny GM on 6 May 2024
Thank you Bharat for the response. We are so happy you enjoyed your stay with us. Hearing from our guests is so important. Please if ever in the area, come again to Wingate by Wyndham Niagara Falls. Safe travels.

10/10 Excellent

Diane

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were amazing friendlly and always had a smile. They always wentbabove and beyond for my family while we were staying there.
Stayed 3 nights in May 2024
Response from Lenny GM on 19 May 2024
Thank you Diane for the response. We are so happy you enjoyed your stay with us. Hearing from our satisfied customers is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

2/10 Terrible

Abhishek

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was smelling of stale cigarettes, and the doors weren’t locking and unlocking properly. We asked for a different room, but were declined, even though we knew for a fact that other rooms were empty.
Stayed 1 night in Apr 2024
Response from Lenny GM on 5 May 2024
We apologize for the inconveniences you had. Thank you for your response. We will be addressing the issues and rest assured will be handled properly. Safe travels.

6/10 Okay

Chelito

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Positives was property location was very walkable to the falls. Staff was kind and friendly, beds very comfy and microwave and fridge was a plus. The only negative was room's bathroom could have been cleaner. Shower curtain was mildewy in need of replacement and toilet was not cleaned properly.
Stayed 3 nights in Apr 2024
Response from Lenny GM on 5 May 2024
Thank you Chelito for your response. I will share your feedback with the proper teams to ensure this is an isolated incident. Please safe travels.

10/10 Excellent

Abdulaziz

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with a close proximity to many restaurants, walking distance from the falls and the state park. Clean rooms, good breakfast and coffee served around the clock.
Stayed 1 night in May 2024
Response from Lenny GM on 2 May 2024
Thank you Abdulaziz for the response. We are so happy to hear you enjoyed your stay with us. I will share your comments with the rest of the staff. We look forward to seeing you again at Wingate by Wyndham Niagara Falls. Safe travels.

8/10 Good

Valeriya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was really close to Niagara Falls.
Stayed 2 nights in Apr 2024
Response from Lenny GM on 2 May 2024
Thank you Valeriya for the response. We are so happy to hear you enjoyed your stay with us. We hope to see you again at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 Excellent

Ayswarya, Miramar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property at prime location easily accessible to dining and shopping
Stayed 1 night in Apr 2024
Response from Lenny GM on 2 May 2024
Thank you Ayswarya for the response. We are so happy to hear you enjoyed your stay with us. I will share your comments with the rest of the staff. We hope to see you again at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 Excellent

Duane

Liked: Cleanliness
Amazing definitely going back
Stayed 1 night in Apr 2024
Response from Lenny GM on 1 May 2024
Thank you Duane for the response. We are so happy to hear you enjoyed your stay with us. I will share your comments with the rest of the staff. We look forward to seeing you again at Wingate by Wyndham Niagara Falls. Safe travels to you.

8/10 Good

Lalit

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Good place at walkable distance from falls
Stayed 3 nights in Apr 2024
Response from Lenny GM on 1 May 2024
Thank you Lalit for the response. We are so happy to hear you enjoyed your stay with us. I will share your comments with the rest of the staff. We look forward to seeing you again at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 Excellent

Kunal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Lenny GM on 2 May 2024
Thank you Kunal for the response. We are so happy to hear you enjoyed your stay with us. We look forward to seeing you again at Wingate by Wyndham Niagara Falls. Safe travels.

4/10 Poor

Roland

Travelled with family
Disliked: Amenities
No room clean up service and bed sheet change during the entire 4 nights stay!
Stayed 4 nights in Apr 2024
Response from Lenny GM on 1 May 2024
Thank you for the response Roland, we apologize for the inconveniences you had. Providing excellent service and cleanliness is something we strive for. I will share your feedback with the property teams. Please safe travels.

6/10 Okay

Livia Aixa

Travelled with family
Liked: Cleanliness, staff & service, amenities
15 minutes walk to American Side of Niagara Falls
Stayed 2 nights in Apr 2024
Response from Lenny GM on 1 May 2024
Thank you Livia for your response. We hope you enjoyed your stay with us. Thank you for the feedback and please safe travels to you.

8/10 Good

Avadhut

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome stay here. Enjoyed
Stayed 3 nights in Apr 2024
Response from Lenny GM on 1 May 2024
Thank you Avadhut for the response. We are so happy to hear you enjoyed your stay with us. I will share your comments with the rest of the staff. We look forward to seeing you again at Wingate by Wyndham Niagara Falls. Safe travels.