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Reviews of Jordan Hotel

3 out of 5
Jordan Hotel
27 Grand Circle, Newry, ME

Reviews

8.4

Very good

Rating 10 - Excellent. 109 out of 214 reviews" "
Rating 8 - Good. 55 out of 214 reviews" "
Rating 6 - Okay. 25 out of 214 reviews" "
Rating 4 - Poor. 19 out of 214 reviews" "
Rating 2 - Terrible. 6 out of 214 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and the staff was the best
Stayed 1 night in May 2024

10/10 Excellent

Violet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot!!
Stayed 1 night in Apr 2024

6/10 Okay

Cameron

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Amenities are much nicer on paper than reality
Stayed 1 night in Apr 2024

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Craig, Concord

Liked: Cleanliness, staff & service, property conditions & facilities
Currently undergoing updates. We appreciated the clean minimalist look of the room, with a big fridge and plenty of coffee for the hi tech dripolator. Alarm clock/wireless charger wasn't working. Restaurant in the lodge was only accessible from outside. Food was tasty but pricy. A pleasant experience.
Stayed 1 night in Apr 2024

10/10 Excellent

Baiju

Stayed 1 night in Apr 2024

10/10 Excellent

Tim

Stayed 1 night in Apr 2024

10/10 Excellent

constance

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Sandra

Stayed 1 night in Apr 2024

6/10 Okay

Brian

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
$30 per person for a mediocre breakfast. Mountain not operating lifts. Not much else to do. Construction going on.
Stayed 2 nights in Mar 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Bernie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Having both room next to each other was excellent.
Stayed 2 nights in Mar 2024

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very accommodating with early check in
Stayed 2 nights in Mar 2024

10/10 Excellent

Karen, Framingham

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Unfortunately the hotel is under construction so you can only use one of the elevator, it is inconvenient, even with that I will stay here again. It is one of the best hotel for ski in and ski out! Slider has great food and drinks after a long day from skiing
Stayed 1 night in Feb 2024

10/10 Excellent

Tatyana, Woburn

Liked: Cleanliness, staff & service, property conditions & facilities
It has great ski in ski out location. The room was clean an comfy( I just wish it had microwave) The bed was perfect.
Stayed 2 nights in Feb 2024

4/10 Poor

Jennifer

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property is a construction site. Had a known a head of time I would not have booked. Check in is a disaster. The construction crew takes up nearly the entire arrival area. There is limited parking and it appears the hotel allows people to park during the stay in this little area. Arrivals were illegally taking up handicap spots to check in and unload. I moved to the designated parking lot and had to walk to the hotel carrying our stuff. It is a mess. There is no need of this. Last night my family and I were at dinner and at 5:33 I received a text from the property saying the pool and hot tub was closed for the evening. We booked the property for this amenity. We were offered reciprocal privileges at the Grand Summit but I would have booked there if I wanted to stay there. I am beyond disappointed. I will not stay here again. Sunday River lodging is expensive and lacking across the board. I will be day tripping and not wasting money for Red Roof Inn accommodations.
Stayed 1 night in Feb 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The restaurant Sliders in the hotel has fantastic dinner! Right outside there is a beer trailer, gluten free trailer with many options for food (even if you aren't gluten free it is wonderful food), a waffles trailer. It is a quieter side of the mountain with direct access to the newer lift. The heated outdoor pool and 2 hot tubs were an added bonus. A lower key side of Sunday River. Which was fantastic!
Stayed 1 night in Feb 2024

4/10 Poor

Linda

Travelled with partner
Disliked: Property conditions & facilities
It was a construction site! Friendly but inexperienced restaurant staff. Noisy heating system. Ridiculously large portions at dinner. Great deal of waste
Stayed 3 nights in Feb 2024

8/10 Good

James

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Yves

Travelled with group
Liked: Cleanliness
Lobby on renovation
Lobby is in renovation , we knew after reservation . But staff were gentle & accommodate for this deception . But we like to do the first track at the opening of Jordan peak . With new fast Jordan 8 lift . Breakfast was good .
Stayed 2 nights in Jan 2024

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was under construction so you couldn't go to the lobby and a lot of places were locked off they should have really given us a discount
Stayed 4 nights in Jan 2024

4/10 Poor

Christine

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Mikhail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay all year around.
Stayed 3 nights in Jan 2024

8/10 Good

Jason

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
They are currently under renovation.
Stayed 1 night in Jan 2024

4/10 Poor

Christopher

Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Stayed 2 nights in Nov 2023

6/10 Okay

Skylar

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in Oct 2023

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views! The staff was very friendly and helpful with plenty of suggestions for things to do and places tp go for dinner.
Stayed 1 night in Oct 2023

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome! Nice and clean room with cute little balcony with a view of the mountains. Beautiful clean hot tub and heated pool. My boyfriend and I cannot wait to come back!
Stayed 1 night in Oct 2023

6/10 Okay

Anil

Travelled with family
Over priced for average property and also food is. Issue.
Stayed 1 night in Oct 2023

8/10 Good

William

Stayed 1 night in Oct 2023

10/10 Excellent

William

Stayed 1 night in Oct 2023

8/10 Good

Marites

Stayed 1 night in Oct 2023

6/10 Okay

Philip

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not informed of boil water notice
Boil water notice was in effect during our stay, which was not communicated to us until we arrived. This adversely impacted our experience for obvious reasons, and I am furious that the Jordan Hotel hid this information until after I made my non-refundable booking. This was our second and last stay at the Jordan hotel. Separately, the water in the shower was lukewarm throughout our stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Taylor

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful views. The decks could use some work. Otherwise very happy with our stay.
Stayed 1 night in Jul 2023

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was very quiet area but we did go in the off season. Workers were very nice. Only downside is not many food options and the pool was closed the second day of our stay and we weren’t notified until check in.
Stayed 2 nights in Jul 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain Bliss
Wonderful property and staff!
Stayed 1 night in Sep 2023

6/10 Okay

Kristin

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Pros: Friendly staff Accommodated early check in request Comfortable beds Spacious room Cons: Rooms need updating, worn out Not all power outlets in room worked Coffee maker in room missing carafe
Stayed 1 night in Sep 2023

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

marilyn

Travelled with family
only 1 small bar of soap, chair torn and tattered 2 coffee mugs for 4 people wouldn't refer people
Stayed 1 night in Sep 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Amenities, property conditions & facilities
Luxury mountain get-away-
Stayed 1 night in Aug 2023

10/10 Excellent

Kate Spere

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. Kids loved the pool. Staff were helpful.
Stayed 1 night in Aug 2023

10/10 Excellent

Aneri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place with great views
This place is very clean with really good staff. East facing Hotel rooms have amazing views. They have pretty huge pool and jacuzzi. Dinning options near hotel are quite less so plan accordingly
Stayed 1 night in Aug 2023

4/10 Poor

Kristen

Stayed 1 night in Aug 2023

10/10 Excellent

Jayden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Suzann

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I booked the property as I was attending a wedding in the area. The hotel was obviously not at capacity, at times it was desolate. Stating this, we were given a room with a view of a muddy hill at the back of the property. The room had a balcony (facing the muddy hill) but we could not utilize it to get fresh air as the paint on the deck floor was so severely chipped. It would be a hazard to anyone stepping onto it with barefoot. The fan on the heating/cooling system was so loud, we barely slept. Not only did the remote control for the TV not work, the TV itself would not turn on, even when using the buttons on the side. Overall, I was very disappointed in the hotel costing almost $250/night. I would not recommend nor return.
Stayed 2 nights in Jun 2023

10/10 Excellent

Kelvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Fantastic place. Definitely going again
Stayed 2 nights in Apr 2023