Golf

Reviews of Travelodge Suites by Wyndham Newberg

2 out of 5
Travelodge Suites by Wyndham Newberg
2816 Portland Rd, Newberg, OR

Reviews

8.2

Very good

Rating 10 - Excellent. 435 out of 1000 reviews" "
Rating 8 - Good. 341 out of 1000 reviews" "
Rating 6 - Okay. 133 out of 1000 reviews" "
Rating 4 - Poor. 55 out of 1000 reviews" "
Rating 2 - Terrible. 36 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Debi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management very friendly
Stayed 7 nights in Apr 2024

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay clean,friendly would stay there again
Stayed 2 nights in May 2024
Response from KB on 6 May 2024
Dear Walter,Thank you very much for your business and feedback.Best RegardsKery B

10/10 Excellent

Jarod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little spot, great staff, excellent service!!
Stayed 2 nights in May 2024
Response from KB on 6 May 2024
Dear jarod,thank you very much for the feedback.Warm regardsKery b

8/10 Good

Lori

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this location on several locations. I choose it because it is affordable and centrally located in Newberg. I find it to be clean and friendly. Nothing fancy, but I didn't pay for fancy.
Stayed 1 night in Apr 2024
Response from KB on 6 May 2024
Dear Lori,Thank you very much for the loving feedback. we appreciate your business.best RgardsKery B

10/10 Excellent

Ty

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. The room was clean and we didn't have any issues. Got in kinda late, but check-in was a breeze. Kids loved the breakfast and the pool.
Stayed 1 night in Apr 2024
Response from KK on 6 May 2024
Dear Darapiza,Thank you very much for the feedback. We are happy you have enjoyed the stay and your kids enjoyed the pool.warm Regardskery B

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, friendly staff, fruit was great.
Stayed 5 nights in Apr 2024
Response from KG on 6 May 2024
Dear Roger,Thank you very much for the feedback. We appreciate your business.warm regardsKristal

10/10 Excellent

karl

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly atmosphere, very clean and we will be staying there again. Nice family restaurant next to it.
Stayed 1 night in Apr 2024
Response from MA on 17 Apr 2024
Dear Karl,Thank you very much for the feedback. We are happy that we could meet the parameters of hospitality. We appreciate your business.Warm RegardsMissy A

10/10 Excellent

angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient.
Stayed 1 night in Apr 2024
Response from MA on 16 Apr 2024
Dear Angie,Thank you very much for the all star for a clean feedback . We appreciate your business and feedback.Warm regardsMissy

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Clerk saw my husband was having hard time walking and changed thr room they had reserved for us to first floor and not far to walk.
Stayed 1 night in Apr 2024
Response from MS on 16 Apr 2024
Dear Carol,Thank you very much for the feedback. As it was convenient to your husband’s health we thought it was appropriate that you guys are to be in the bottom floor. We had no difficulty in assigning a room on the bottom floor. Thank you for noticing the same leaving a thank you note.Warm regards Missy A

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kg on 7 Apr 2024
Dear Ashley,Thank you for your support and all star feedbackHope to see you again soonBest regardsKristal

10/10 Excellent

Deirdre, Roseburg

Stayed 1 night in Apr 2024
Response from KB on 6 May 2024
Dear Deirdre,Thank you very much for your business and the rating.Warm RegardsKery B

8/10 Good

Jeanette

Stayed 4 nights in Mar 2024
Response from MA on 6 May 2024
Dear Jeanette,Thank you very much for the feedback and your business. we appreciate your business.Warm RegardsMissy

10/10 Excellent

Victoria

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Kb on 2 Apr 2024
Dear Victoria Thank you very much for the all star feedback. Will see you again on your return.Warm regards Kerry B

8/10 Good

Philip

Business traveller
Liked: Cleanliness, staff & service
Convenient but an older property. The price was right.
Stayed 1 night in Mar 2024
Response from Kg on 25 Mar 2024
Dear Philip,Thank you very much for the four star feedback. We are happy that you had a comfortable stay at our not too old clean property. We are delighted and obliged. Hope to see you again soon for a much better stay in the future.Warmest regards Kristal

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming and friendly. It was very quiet, cozy, and clean.
Stayed 1 night in Mar 2024
Response from KB on 20 Mar 2024
Dear Sean,Thank you very much for the feedback. We are for your return to stay again in the near future.Warm regardsMissy

10/10 Excellent

Charles

Stayed 1 night in Mar 2024
Response from Kg on 2 Apr 2024
Dear Charles.Thank you so very much for the every star feedback. We are delighted and honored.Warm regards Krista G

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here multiple times and love it! The price is affordable and the owners are very kind and accommodating. The location is perfect, as it’s close to George Fox University as well as many stores and restaurants.
Stayed 2 nights in Mar 2024
Response from KB on 18 Mar 2024
Dear Sera,Thank you very much for your loyalty for this hotel. We are obliged to the concerns towords the manager and the family running the show. Thank you again and hope to see you soon.Warm regardsKery B

6/10 Okay

Alycia

Stayed 1 night in Feb 2024
Response from Kg on 24 Mar 2024
dear Alicia,Thank you very much for the three star feedback . We are obliged. Hope to see you again soon .Warm regards Krista

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money, clean, nice staff
Stayed 1 night in Feb 2024
Response from Kb on 26 Feb 2024
Dear Monika,Thank you very much for the short and sweet feedback. We are delighted and obliged.Hope to host you again Warm regards Kery Bhat

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kb on 26 Feb 2024
Dear Sam,Thank you very much for the feedback .Warm regards Kery B

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing and cared about my comfort, stay and serving me personally.
Stayed 2 nights in Feb 2024
Response from KK on 13 Feb 2024
Dear Ruth,Thank you very much for the wonderful feedback. We are thrilled and obliged. Hope to host you again soon.Warm RegardsKery B

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No thank you
Stayed 1 night in Feb 2024
Response from KK on 13 Feb 2024
Dear Michael,Thank you for your all star Feedback.Warm RegardsKristal G

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Travelodge
Not the best accommodations. Room was small and cramped for two queen beds. Need more lights for outside parking. I placed the ‘Do Not Disturb’ sign on our door and put our garbage cans outside the door to be emptied. When we returned to the hotel, housekeeping placed the garbage cans inside our room. What is the point of the ‘Do Not Disturb’ sign if there is no privacy?
Stayed 2 nights in Feb 2024
Response from BB on 12 Feb 2024
Thank you anonymous. We are surprised that our hotel was poor. Please keep your opinion to expedia. I am attaching a review from another guest who stayed in the same room on the next night with is family."Very good value for the cost. Large, clean rooms, good breakfast, nice staff. Shower/tub drains very slow, bath floor tile cracked, only one packet of regular coffee. Overall, happy with our stay. "We discourage the guests from placing the garbage cans outside the door, as ours is not a full service hotels. Leaving the garbage can outside looks bad in the eye of other guests. Sorry for your experience.Best RegardsBala BhatGM (Legal dept)

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, room comfort
Good value
Very good value for the cost. Large, clean rooms, good breakfast, nice staff. Shower/tub drains very slow, bath floor tile cracked, only one packet of regular coffee. Overall, happy with our stay.
Stayed 1 night in Feb 2024
Response from AC on 12 Feb 2024
Dear Nic,Thank you very much for bringing in the issue. We always clean the tub drain once in 15 days without fail. We do not know why this room was overlooked by our maintenance guys. Sorry for the same. It is taken care immediatelyWarm regardsBeatriz C

10/10 Excellent

Norm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from KK on 12 Feb 2024
Dear Norm,Thank you very much for the feedback by giving us full star report.Warm RegardsKery B

10/10 Excellent

Grace

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners that I met were super welcoming, overall a solid hotel.
Stayed 1 night in Feb 2024
Response from K on 8 Feb 2024
Dear Grace,Thank you very much for the feedback. Hope to see you again soon.Warm regards Kristal

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a little older I would guess but it was clean and quiet. We walked to a few different places to eat. The staff was polite and helpful.
Stayed 2 nights in Feb 2024
Response from Kb on 8 Feb 2024
Dear Jill ,Thank you very much for the feedback. We are delighted and obliged. Warm regardsKerry B

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
If you’re looking for a place on the more inexpensive side, you can’t go wrong here. Very quiet, especially in the room we stayed at that was away from the main road. The folks that run this place a very kind.
Response from KK on 6 Feb 2024
Dear Joshua,Thank you very much for the recommendations. Hope to see you again soon.Best RegardsKristal

8/10 Good

Toby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We enjoyed the stay and the staff was helpful both with a late check in and the breakfast in the morning. The one negative was that the wifi was completely inoperable during our stay. There was barely enough signal strength to even register on our devices. Our son had planned to get some school assignments done while we stayed there, but this was not an option without the wifi.
Stayed 1 night in Jan 2024
Response from KK on 6 Feb 2024
Dear Toby,We are extremely sorry that you had problems with internet. It was beyond our hands as comcast was doing some maintenance work in the area. Even the other hotels experienced the same issue. Extremely sorry. The issue was resolved the next day by comcast.Best Regardskristal

10/10 Excellent

Kathy

Travelled with partner
They solved our internet connection issue right away. Always friendly and helpful
Stayed 1 night in Jan 2024
Response from KK on 6 Feb 2024
Dear Kathy,Thank you for the feedback. We try to solve the problems if it is within our reach. Some times if it is the problem of comcast it takes time. Hope to see you again soon.Best RegardsKristal

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Great beds, comfortable HVAC system, TV that was easy to understand, Very friendly staff.
Stayed 2 nights in Jan 2024
Response from KK on 6 Feb 2024
Dear Dennis,Thank you very much for the feedback. We are highly obliged and hope to see you again.Warm RegardsKerry B

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, older property. Clean and tidy. Nice management
Stayed 2 nights in Dec 2023
Response from KB on 29 Dec 2023
Dear Kathy,Thank you very much for the business. We are happy that you had a great stay in our small hotel. Made our day by your sweet few lines of feedback.Warm regards Kerry B

6/10 Okay

CARL

Travelled with partner
Liked: Cleanliness, staff & service
Room was clean enough except for tiny ants EVERYWHERE - bed, bath, walls, sink, microwave - everywhere.
Stayed 1 night in Dec 2023
Response from Kb on 19 Dec 2023
Dear Carl,Extremely sorry for the tiny ant’s problems. We always tell the guests not to take breakfast items to the rooms and leave it in open containers. This is the main reason you found ants in your rooms. We always treat for ants on checkout rooms . How we missed them this time we are trying to find out. However we are sorry for that. Thanks for your business and advice.Warm regards Kerry B

2/10 Terrible

Ashton

Disliked: Amenities
I didn’t get to stay. The manager said i was not allowed to stay. I was not rude, he did not offer a solution. I want a refund asap!
Stayed 1 night in Dec 2023
Response from Kg on 15 Dec 2023
Dear Ashton,Since you called us liers and used profanity we decided it is unsafe to rent a room to you looking are the safety of our employees and the other guests. And we found that your physical condition was not conducive to rent a room. We informed the same to expedia also . The other nearby motel also informed the same to us.However we are sorry for what has happened to you. Regarding the refund you have to approach the OTA you have made reservation as it is not in our hands. Sorry we could not accommodate you due to your own condition of lying to us and using unparliamentary words.Warm regards Krista

8/10 Good

CAROL, McKinney

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
There were cracks in our tub and the shampoo and conditioner were not good. The people there at the desk were all very friendly.
Stayed 1 night in Dec 2023
Response from KG on 11 Dec 2023
Dear Carol,The shampoo and conditioner used are Paul Mitchell brand one of the famous brands used by hotel industry. They are the approved brands by all five star hotels in the USA.You and your family stayed in 226 and 227 and we did not find any cracks in any of the tubs. We asked our young front desk and look and they even took pictures. We did not find any cracks. However we are sorry if you due to your age found any cracks. Extremely sorry again regarding your complaint regarding the shampoo and conditioner too. We do not use any cheap brand like the ones sold in store.However once again sorry Warm regards Krista g

10/10 Excellent

Cody

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Kb on 10 Dec 2023
Dear Thiede,Thank you very much for the all star rating. We are obliged and happy to know that you are having a happy stay in our place. Thank you again for your business and feedback. Hope to see you again during breakfast.Warm regards Kerry B

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 4 loved our stay! The hotel was clean and conveniently located to shopping, dining, and George Fox University. The owners were incredibly friendly, helpful and hospitable. They made us feel so welcome and comfortable. We cannot wait for another chance to stay.
Stayed 1 night in Dec 2023
Response from KB on 14 Dec 2023
Dear Sara,Thank you very much for the fabulous feedback. We are happy that your stay was comfortable and we could meet the parameters of the hospitality. Thank you again for your business.Warm regards Kerry B

10/10 Excellent

Kelli

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m a repeat customer and love this place! I brought my dog this time and they made the process very easy, providing dog waste bags and a clean grassy area for the dogs to potty. They go above and beyond with their breakfast, providing Jimmy Dean Sausage Croissants! This is my go-to place in Newberg, OR!
Stayed 1 night in Nov 2023
Response from kb on 27 Nov 2023
Dear Kelli,Thank you for your repeated patronage. We are delighted to hear that your stay was very comfortable. Hope to see you again soon.Best Regardskery b

10/10 Excellent

Ronald

Stayed 1 night in Nov 2023
Response from Kb on 21 Nov 2023
Dear Ron,Thank you very much for the all star feedback. We heartily appreciate your business.Warm regards Kerry B

10/10 Excellent

Sara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely AMAZING!
Stayed 1 night in Nov 2023
Response from Kb on 21 Nov 2023
Dear Sara,Thank you for your feedback. We appreciate your business. We are obliged that we could meet the height of hospitality. Thank you again Warm regards Kerry B

8/10 Good

Shaundele

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Nice, pet friendly place to stay. The older male manager was not friendly and tried to make me feel guilty about how I booked the room. The younger male and the woman who works there were both spectacular and super helpful.
Stayed 1 night in Nov 2023
Response from Kb on 13 Nov 2023
Dear Shaundale,Thank you for the feedback. The same unfriendly male helped you to get a pet friendly room. Had we refused accommodation since we did not have a pet friendly room of the room type booked by you not friendly room , you would have lost the money as it was pre paid room .It is unfortunate that we live in the world of ungrateful people around. We moved you to a two beds pet friendly with no extra cost since it was only one available which was pet friendly. If it was only front desk girl would not have moved you to pet friendly. Sorry you have the most ungrateful attitude we have seen. Warm regardsKery B

10/10 Excellent

Mark, TROY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful.
Stayed 3 nights in Nov 2023
Response from Ignite on 12 Nov 2023
Dear Mark,We appreciate your support and business. We are happy, we could meet the standards of hospitality. Thank you again and see you soon.Warm regardsKrista G

10/10 Excellent

Diane, Beaverton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we've stayed here. Everything is clean, the staff are friendly and efficient, the pool and hot tub are great, and the breakfast has lots of delicious options.
Stayed 1 night in Nov 2023
Response from Kg on 12 Nov 2023
Dear Diane,Thank you for your support and loyalty to our brand. It gives us great pleasure when we hear from esteemed guests like you that we could meet the requirements of esteemed guests like You. Hope to see you again on your return trip.Warm regards Kristal g

6/10 Okay

Darin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from KG on 13 Nov 2023
Dear Darin,Thank you very much for the feedback. How to host you again soon.Warm regardsKristal G

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Ms on 12 Nov 2023
Dear Ron,Thank you your continued business and feedback. We highly appreciate the same.Best regards Missy

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ms on 13 Nov 2023
Dear Doreen,Thank you very much for your feedback and support.Very Best regards Missy

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. Room was clean and quiet. The continental breakfast had a lot to choose from. We would recommend this facility to family and friends.
Stayed 1 night in Nov 2023
Response from Bc on 9 Nov 2023
Dear Thomsons,Thank you for your feedback. We highly appreciate your business. We are delighted to know that you loved our breakfast and the clean facility. Thank you again and hope to see you again on your next visit.Very bc warm regards Beatriz chavez

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were amazing! Extra clean everywhere - you can tell they paid attention to the details. Staff were very helpful and friendly. The breakfast was more than “continental” and I enjoyed having an egg, sausage and cheese breakfast croissant! I’ll stay here again!
Stayed 1 night in Nov 2023
Response from Kg on 4 Nov 2023
Dear Ms Kelli,Thank you very much for the detailed feedback. And recommendation. We are happy to welcome you to the Wyndham family. Thank again and hope to see you again in the near future.Warm Regards Kristal Front desk Manager

2/10 Terrible

David

Stayed 1 night in Nov 2023
Response from Kg on 24 Nov 2023
Dear Ramirez,Sorry your stay was not comfortable as it should be. If you were specific we could correct our mistakes for the future guests. However thank you. For your feedback.Warm regards Krista G

6/10 Okay

Donna, CLARKSBURG

Travelled with family
Liked: Cleanliness
Rooms seemed unusually small. Would have been nice to have a shelf under the sink to at least be able to rest the hair dryer on.
Response from Alex G on 1 Nov 2023
Dear Donna,Thank you very much for the feedback. All our rooms are of a pretty reasonable size. All our one bed room is about 170 to 200 square foot in size. They are even bigger size compared to Holiday inn. However sorry for the size of your room, though all our rooms are of the same size , except few cupón rooms.Warm regards