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Reviews of DoubleTree by Hilton Hotel Newark Ohio

4 out of 5
DoubleTree by Hilton Hotel Newark Ohio
50 N 2nd St, Newark, OH

Reviews

8.8

Excellent

Rating 10 - Excellent. 420 out of 760 reviews" "
Rating 8 - Good. 238 out of 760 reviews" "
Rating 6 - Okay. 71 out of 760 reviews" "
Rating 4 - Poor. 16 out of 760 reviews" "
Rating 2 - Terrible. 15 out of 760 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Property is fine for what it is
Stayed 1 night in May 2024

8/10 Good

Falenia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great - accomodating, friendly and helpful. Internet was slow. Room was diety.
Stayed 5 nights in Apr 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located for our needs; everything went well!
Stayed 1 night in Apr 2024

2/10 Terrible

Vanessa

Business traveller
Disliked: Cleanliness, amenities
My first room had 2 dirty bedframes/platforms, mold around the tub/shower, mold under the soap dish, and the cabinet where the refrigerator sat had what looked like leakage from the refrigerator. My second room had food that was thrown up on the wall and the curtains - same issue with mold in the bathroom, the tub must have been clogged as it took 10 minutes to drain after my ankle-deep shower. And again...food on the bed frame/platform. There were sunflower shells and wrappers in the windowsill. For the whole time I stayed there, there was a spill in the 1 working elevator that noone cleaned up.
Stayed 1 night in Apr 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for downtown stay. Clean facility with plenty of parking.
Stayed 1 night in Apr 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and excellent staff
Stayed 2 nights in Mar 2024

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly staff at the front desk and great location. I appreciated that it was pet friendly. Door to parking lot and pet area was never opened and when I asked the maintenance guy if he was opening it, I got snarky response. My dog discovered lots of leftover “stuff” in the room, like lighter and broken pieces of furniture under the bed. Since parking lot door wasn’t open the only convenient and open parking was for diamond club members. Only one elevator was working and it was beyond slow.
Stayed 1 night in Mar 2024

8/10 Good

KIMBERLY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

andrew

Stayed 2 nights in Feb 2024

8/10 Good

Richard

Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The staff at the front desk were very friendly. I enjoyed an upgrade to my room and receive free water and cookies.
Stayed 1 night in Feb 2024

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Bed was so comfy! Really enjoyed my stay!
Stayed 1 night in Feb 2024

2/10 Terrible

Tabatha

Stayed 1 night in Feb 2024

6/10 Okay

Colleen

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

Kelly

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person 2/3 morning was great
Stayed 1 night in Feb 2024

10/10 Excellent

Milandy

Stayed 1 night in Jan 2024

10/10 Excellent

Janell

Stayed 2 nights in Jan 2024

8/10 Good

Mohammed Qasim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

Benjamin

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable and nice stay.
Stayed 1 night in Dec 2023

8/10 Good

Laurel Alison

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Brittney was fantastic, kind, and so helpful! She knew where to send us for a great dinner that had gluten free options and it was great! The restaurant at the hotel was supposed to have GF options, so we decided to try it for breakfast. I don't know how GF their dinners can be considering the morning staff did not instill confidence in me that they knew much about gluten issues.
Stayed 1 night in Dec 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Sabrina at check in was super friendly and helpful even though she was the only person at the front desk on a busy holiday night. Everything was great at the Hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Na
Stayed 1 night in Dec 2023

10/10 Excellent

Kelly

Stayed 2 nights in Dec 2023

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff
Stayed 3 nights in Nov 2023

6/10 Okay

robert

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
good location, but the room was cold, then hot, back and forth which made it uncomfortable
Stayed 1 night in Nov 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service
Great staff
Stayed 3 nights in Nov 2023

6/10 Okay

Staci

Liked: Cleanliness, staff & service, property conditions & facilities
Very upset at Hotels.com
Great customer service. Wonderful hotel One of my favorites. Terrible in every other way.
Stayed 1 night in Oct 2023

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and helpful. Hotel is clean and smells good. Starbucks onsite in a definite perk.
Stayed 2 nights in Sep 2023

10/10 Excellent

Audwynn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay in their hotel once a year for business and it’s always my favorite hotel stay anywhere! The bar and it’s staff are amazing as well as the front desk and the food and drink options are so surprisingly amazing as well! Pizza from Christy’s and street tacos from Elliot’s is a great start! The brewery down the street is also a great time.
Stayed 3 nights in Sep 2023

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doubletree Newark is the best place to stay while you explore and enjoy downtown Newark
Stayed 2 nights in Sep 2023

6/10 Okay

Melody

Liked: Staff & service
Needs a bit of a spruce up for the price I was charged. There was make up or blood on the white bedspread from a previous person. Ick
Stayed 1 night in Sep 2023

6/10 Okay

Janet

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Not your typical Hilton experience
Got there at 2:35 and our room was not cleaned yet. So we went and did some errands. When we returned at 3:45, found out the room was just serviced. When we checked into the room, there were empty gum wrappers (foil) all around the sitting chair. Had to hand pick them up. Only two towels and washcloths in the bathroom for two persons. We had to go down to get more towels and washcloths before we showered. Just not your typical “Hilton” experience.
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick and easy check in and check out! Very friendly staff! Accommodations were great!
Stayed 1 night in Aug 2023

10/10 Excellent

Sara

Stayed 1 night in Aug 2023

8/10 Good

allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

mike

Stayed 1 night in Aug 2023

10/10 Excellent

Bernie Guziewicz,

Stayed 3 nights in Aug 2023

10/10 Excellent

George

Stayed 1 night in Aug 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brittany simply made the stay that much better. This was our second time staying. We used to utilize the Courtyard, but the location and staff have changed our mind. We have family in Health, Utica and St. Louisville and this location is the perfect spot in the middle. Thanks again Brittany! Also we love room 606!!!
Stayed 2 nights in Jul 2023

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jul 2023

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay!
Our room was huge, clean and comfortable. The pool was delightful and warm. We used the Starbucks and that was nice. We did not have the breakfast so I cannot comment but we stayed here 4 years ago and the breakfast was good then. We will definitely stay here again if we come up for a concert at Legend Valley, which was a short drive.
Stayed 2 nights in Jun 2023

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service
The staff was amazingly helpful and friendly.
Stayed 1 night in Jun 2023

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Came in for the weekend for a mini family reunion and graduation. Arrived late on check-in day and the front desk clerk was very approachable and welcoming. The staff was very kind and helpful.
Stayed 2 nights in Jun 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brittney was awesome and extremely helpful during checkin. Room and hotel very clean and comfortable.
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023