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Reviews of The Hotel 91

3 out of 5
The Hotel 91
91 E Broadway, New York, NY

Reviews

7.6

Good

Rating 10 - Excellent. 230 out of 997 reviews" "
Rating 8 - Good. 447 out of 997 reviews" "
Rating 6 - Okay. 234 out of 997 reviews" "
Rating 4 - Poor. 62 out of 997 reviews" "
Rating 2 - Terrible. 24 out of 997 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Ting

Travelled with group
Disliked: Room comfort
No AC ! I felt cold!
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
The photos are misleading as the rooms are very small and the fact that the housekeeper threw away our Social Security cards and birth certificates that we had on the desk didn’t exactly help any either. We are fortunate that our IDs were not in there otherwise we would not have been able to board our flight. So now I have to go and apply to get all that stuff back I’d rather pay more money to stay in the Manhattan area. I would stay here only if you were on a very tight budget and there is only two of you if not just the one.
Stayed 5 nights in Mar 2020

4/10 Poor

Chinh

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveller

Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfy beds. I would stay here again.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good if you get a good price & don't mind trains
I was able to eventually ignore the above-ground trains rolling by the building (I was very tired!) but they are quite loud. The air conditioning unit in the room did not work properly and it was pretty stuffy until the room cooled off due to cold weather outside. However the property is extremely clean and well maintained, bed was comfortable, staff are pleasant and very helpful and friendly.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Double queen room was a good size and clean. Front desk staff was very friendly.
Stayed 3 nights in Feb 2020

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
While the hotel itself was okay, my whole floor stunk of marijuana. This was not an isolated event, but rarher the case day and night for the entire long weekend.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Clean and conveniently located. Good value for money, would definitely stay here again.
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like location. like reasonable cost. like staff, who were very helpful regarding directions and NYC transportation access and system.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smack dab in Chinatown right on East Broadway. Loved that it was right next to Manna Bakery, one of my favorites for milk tea and pineapple buns. Rooms felt very small though in comparison to some others I have stayed at in the same area. Check-in was on the second floor and required an elevator ride, which was not super convenient. Rooms were clean. However, walls felt thin and there was a very loud disturbance late Saturday night with a crew in the hallway fighting and smoking weed. Took awhile for security to deal with it, as if no one cared. I would suggest this hotel is not a great option for families, or maybe it was just a one-off for us...
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a even Better Price!!! Would definitely stay here again!!!!!
Stayed 4 nights in Jan 2020

6/10 Okay

JC, Orlando

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The room is clean. The View was not spectacular. It was noisy due to the train tracks coming off the bridge adjacent to our hotel but the noise did not bother me so that's cool
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great price. Lively area. Close to subway. Great staff. Good wi-fi and fantastic shower.
Stayed 8 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Emily

Travelled with group
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all very nice except little details like the shower isn’t very powerful and contains in the bathroom!! But other than that I loved it, I’ll definitely recommend it
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

8/10 Good

FussNik, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and comfortable hotel. I am a (many times) returning guest and never disappointed at the service and accommodations. The staff is wonderful and eager to please. So nice to be welcomed and remembered by name! Besides the heating system’s intermittent hum and moderate water pressure in shower, excellent!
Stayed 2 nights in Jan 2020

2/10 Terrible

Rutliana, Curaçao

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Did not get my money back because my flight delay! Not even 50% ...not even $1
Stayed 1 night in Dec 2019

6/10 Okay

Mindy

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed here on a family trip for 5 nights from 12/27 to 1/1. It was a very tiny room for 4 people in very old condition. It is not worth it time for $300 included taxed, serviced in the Chinatown area.
Stayed 5 nights in Dec 2019

8/10 Good

Nelson, Houston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Subway stations close by Brooklyn bridge is walking distance as well
Stayed 5 nights in Dec 2019

8/10 Good

Qing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rontdes severs very good
Very good
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities
Close to subway. Bed was stiff and had to have sheets changed as soon as I arrived. Room was 4 feet from check in desk, very noisy.
Stayed 3 nights in Dec 2019

8/10 Good

Shelby

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed in quite a few hotels in Manhattan and considering the price, the space in the rooms was pretty decent. Rooms were fairly comfortable as well considering the price.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Not too keen on area although subway was only 200 metres away. Hotel was basi but very clean and staff were very helpful
Stayed 5 nights in Dec 2019

6/10 Okay

Scott

Liked: Cleanliness
Disliked: Room comfort
Noisy
This is a really noisy hotel. It’s right beside the rail line which ie elevated as it comes off the bridge. Also the noise from the adjoining rooms were disruptive.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
The hotel wasn't very busy. Nothing special. We chose because of the price. Overall, good experience for the price.
Stayed 2 nights in Dec 2019

10/10 Excellent

Ramona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD VISIT BACK HOME
It was very nice clean room staff was exceptional
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything in Chinatown, Manhattan. It was clean and affordable. I will be staying here probably from now on when in New York.
Stayed 6 nights in Nov 2019

10/10 Excellent

Noreen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good location in Chinatown, quite close to metro stops and walking distance to Little Italy. Rooms are noisy cause of the train that runs close but if you don't mind (like we did) you have good sleep on comfortable beds.
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot. Affordable and clean.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in China town, easy to get around great restaurants within walking distance. Very strange that the desk is on the 2nd floor. The room was clean, however it could have used a 2nd chair.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I the heart of China Town close to the financial district. Be weary that it is right next to the Manhattan bridge so you will be hearing it even over night. Overall a decent experience.
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff is super nice. However, it was not clean as I expected. There was black dust that would come out of the air conditioner and it was disgusting, so I did not use it afterwards since I woke up with black dust all over the bed. The bathroom ceiling had mildew (something good old bleach would take care of) and the carpet was dirty. If you stay in the 2nd floor, you will hear the front desk conversations loud and clear. I was not expecting the Ritz based on location and reviews (and I could deal with the bed covers being torn as long as they were clean), but the other stuff was unacceptable. When I complained to the front desk about the air, they seemed to know, so nothing new to them, which was even more disappointing. I would not go back.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was facing the subway track so it was hard to sleep at night .it was loud
Stayed 5 nights in Oct 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Randalsan, North Port FL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
NYC...Manhattan is very expensive to find lodging. With that understood, as you search for bargain lodging you find a lot of "dives" or "roach motels" . This place was neither, it was clean and very basic. But a very good basic. With great shopping and eating right at your doorstep. With a subway pass, we were easily able to hit all of NYC attractions.
Stayed 6 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel in need of a renovation.
The smell (not of the hotel) but in the area is almost overwhelming. Plus the hotel is very dated. It is literally beside the transit line, so you hear it all the time. The beds were comfortable but the carpets, bathrooms, etc have not been touched in years. The staff was friendly and nice but i would absolutely never stay there again.
Stayed 5 nights in Oct 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills hotel right in the heart of Chinatown. Room was a little small but clean and bed was comfortable. Staff was friendly and check in was a breeze. Subway station within walking distance. Overall, a good one night stay.
Stayed 1 night in Oct 2019