Dear DAMARYS, Thank you for your feedback. We appreciate you bringing the concerns regarding the surrounding area to our attention. We understand the importance of feeling safe and secure during your stay. While we cannot control the external environment, we are committed to providing a comfortable and welcoming atmosphere within our hotel. Your comments about cleanliness are taken seriously, and we will work to address these issues. We hope to have the opportunity to welcome you back.Best regards,Guest Service Team

Dear Chantal, Thank you for choosing SpringHill Suites New York Manhattan/Times Square South and for your terrific review. We are thrilled to read that you loved the caring hospitality shown by our staff. Our team endeavors to go above and beyond to ensure our guests have an exceptional experience, and we will certainly relay your compliments to them. It was a pleasure hosting your visit, and we look forward to seeing you again.Best regards,Guest Service Team

Dear Nicole, Thank you for your glowing review! We're thrilled to read that you had a wonderful experience during your stay with us. Providing exceptional service and ensuring our guests feel comfortable and well-cared for are our top priorities, and we're delighted that our staff exceeded your expectations. Your satisfaction is our greatest reward, and we can't wait to welcome you back to SpringHill Suites New York Manhattan/Times Square South for another enjoyable visit.Best regards,Guest Service Team

Dear Cris, We are flattered by your generous review of SpringHill Suites New York Manhattan/Times Square South. It is very kind of you to recognize our devoted staff for their service. We look forward to having you as our guest again whenever your travels bring you back to the city. Best regards,Guest Service Team

Dear Tracey, It is wonderful to know you enjoyed everything about your time at SpringHill Suites New York Manhattan/Times Square South and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Best regards,Guest Service Team

Dear Sofiia, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at SpringHill Suites New York Manhattan/Times Square South. We look forward to welcoming you back on your next visit!Best regards,Guest Service Team

Dear Akou, Thank you for the wonderful rating for SpringHill Suites New York Manhattan/Times Square South! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Best regards,Guest Service Team

Dear Guest, Thank you for sharing your feedback about your recent stay at SpringHill Suites New York Manhattan/Times Square South. We are happy you enjoyed our delicious breakfast; it is one of our guests' favorite amenities, and we are glad you agree. However, we apologize for any inconvenience caused by the elevator wait time during peak hours. Your satisfaction is important to us, and we'll work to improve this aspect for your future visits. It was a pleasure hosting, and we hope to see you again soon.Best regards,Guest Service Team

Dear Francisco, Thank you for your kind review. We are glad you loved our comfortable beds and clean rooms. Your comments regarding breakfast and elevator wait times have been noted, and we'll strive to improve in these areas. It was a pleasure hosting your visit here at SpringHill Suites New York Manhattan/Times Square South. Come back to see us again soon!Best regards,Guest Service Team

Dear Laura, Thank you for being a guest at our hotel. We sincerely apologize for any discomfort caused by the situation outside the hotel. Your comfort is our top priority, and we will address this concern internally. Additionally, we appreciate your feedback about the bathtub and will take steps to ensure a better experience. We hope to welcome you back soon for a more pleasant stay.Best regards,Guest Service Team

Dear Laincy, Your generous rating made our day! We are dedicated to providing every guest with a great experience at SpringHill Suites New York Manhattan/Times Square South, and we appreciate you taking the time to leave your feedback. We hope to see you soon.Best regards,Guest Service Team

Dear Haivan, We are flattered by your generous review of SpringHill Suites New York Manhattan/Times Square South. Thank you for recognizing the outstanding service and convenient location we provide. We look forward to welcoming you again whenever your travels bring you back to the area.Best regards,Guest Service Team

Dear Suzanne, Thank you for the excellent review of your stay at SpringHill Suites New York Manhattan/Times Square South. We appreciate you pointing out our convenient location to Penn Station, Madison Square Garden. We are happy you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience!Best regards,Guest Service Team

Dear Alan, Thank you for staying with us at SpringHill Suites New York Manhattan/Times Square South. We are glad you were pleased with our excellent accommodations and services, notably our delicious hot, complimentary breakfast! We have an exceptional team whose top priority is ensuring every guest feels comfortable and at home. We will enjoy sharing your compliments with each of them! It was such a pleasure hosting your visit, and we hope to see you again soon.Best regards,Guest Service Team

Dear Loreen, Thank you for staying with us at SpringHill Suites New York Manhattan/Times Square South. We are glad you were pleased with our excellent accommodations and the services our courteous associates provided!It was such a pleasure hosting your visit, and we hope to see you again soon.Best regards,Guest Service Team

Dear Carla, Thank you for choosing us for your visit to New York City and for the five-star rating. However, we are disappointed that you had some issues with your room. Our goal is to provide an exceptional experience to each of our guests, and we apologize that we did not meet these expectations. We are grateful for your feedback and your patience.It was a pleasure hosting you, and we hope to do so again on your next visit to the city.Best regards,Guest Service Team

Dear Paige, Thank you for your evaluation of our hotel. We were disappointed to read about your experience and apologize for the issues you had with your reservation and, even more so, how our associates handled it. We are genuinely sorry for not meeting your expectations and for the inconvenience caused during your time with us. We appreciate you bringing this to our attention. We will address this appropriately, and we are grateful for your patience. We hope you will reconsider staying with us again so we can show you the exceptional hospitality you deserve and that we are known for providing.Best regards,Guest Service Team

Dear Kwok Leung, Thank you for choosing to stay with us and leaving a positive rating. We're delighted to know that you had a great experience here at SpringHill Suites New York Manhattan/Times Square South. We look forward to welcoming you back on your next visit!Best regards,Guest Service Team

Dear Chris, It was a pleasure reading your review of SpringHill Suites New York Manhattan/Times Square South. We are glad you were pleased with our excellent accommodations, delicious breakfast, and happy hour.We are grateful for the recommendation, and we appreciate you choosing us for your visit to New York City.Best regards,Guest Service Team

Dear Richard, Thank you for the generous rating regarding your time at SpringHill Suites New York Manhattan/Times Square South. Our goal is to make every guest feel welcome and comfortable during their entire visit, and we are pleased to know your experience with us exceeded these expectations.We look forward to hosting you again the next time you are in the New York City area.Best regards,Guest Service Team

Dear hannah, It is wonderful to know you enjoyed everything about your time at SpringHill Suites New York Manhattan/Times Square South and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation, and we truly appreciate your kind rating. We hope to welcome you back soon for another enjoyable stay.Best regards,Guest Service Team

Dear Eden, Thanks for the friendly rating! We are delighted your time at SpringHill Suites New York Manhattan/Times Square South was an enjoyable one. We look forward to seeing you again to share another fantastic experienceBest regards,Guest Service Team

Dear Jeff, Thank you for recommending our excellent location and delicious breakfast to fellow travelers. We are glad you enjoyed your recent stay with us at SpringHill Suites New York Manhattan/Times Square South!Thank you for staying with us, and we look forward to seeing you again soon.Best regards,Guest Service Team

Dear Aira, Thank you for the five-star rating for SpringHill Suites New York Manhattan/Times Square South. Our goal is to make every guest feel welcome and comfortable during their entire visit, and we are pleased to know your experience with us exceeded these expectations.We look forward to hosting you again the next time you are in New York City.Best regards,Guest Service Team

Dear Frederick, Thank you for staying with us at SpringHill Suites New York Manhattan/Times Square South. We are delighted you enjoyed the delicious hot breakfast and, most notably, complimentary wine and beer!We are glad that we were able to provide you with an outstanding experience throughout your stay, and we love knowing you plan to return.Best regards,Guest Service Team

Dear David, Thank you for taking the time to share your feedback with us. We regret that the room size and furnishings did not meet your expectations. Your comfort is our top priority, and we apologize for any inconvenience caused. We are continuously working on enhancing our guest experience, and your insights are valuable. We appreciate your feedback and hope to have the opportunity to welcome you back for an improved experience in the future.Best regards,Guest Service Team

Dear Richard, Thank you for sharing your experience with us! We're delighted to read that your overall stay was great. However, we apologize for the inconvenience you faced during check-in with the background noise from Happy Hour. Your feedback is valuable, and we will assess ways to improve the check-in experience for our future guests. Thank you again for your kind review. We look forward to your next stay at SpringHill Suites New York Manhattan/Times Square South.Best regards,Guest Service Team

Dear Rangelie, We are delighted that you enjoyed your time with us and that our hotel met your expectations. We take pride in the genuine hospitality and level of service provided by our associates. It always brings us joy to see their efforts recognized and when guests share how welcome they felt during their stay. Reviews like yours reinforce the high standards we aim to meet for every guest. We were honored to have you as our guest at SpringHill Suites New York Manhattan/Times Square South, and we hope to see you again soon.Best regards,Guest Service Team

Dear marcus, Thank you for being our guest and for your generous review! We're pleased to read that our location worked well for you and that you found our hotel clean and reasonably priced. We take pride in guests' satisfaction, so we are thrilled this was your experience. Thank you for choosing SpringHill Suites New York Manhattan/Times Square South. We look forward to welcoming you again whenever you are in the area.Best regards,Guest Service Team

Dear m, Thank you for your positive feedback! We're delighted to read that your overall visit was pleasant and that our staff provided excellent assistance throughout your stay. We appreciate your kind words and hope you will stay with us again the next time your travels bring you this way.Best regards,Guest Service Team

Dear Martell, Thank you for choosing to stay with us. We appreciate your feedback and are sorry to learn that the room size fell short of your expectations. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression. However, we apologize that this was not your experience. We will share your concerns with the appropriate individuals, and we will use them as an opportunity to improve our guest experience. We hope you will reconsider us the next time you are in the area.Best regards,Guest Service Team

Dear Heriberto, Thank you for taking the time to review your stay. We're pleased to know that you found our hotel clean with excellent facilities. However, we apologize for any disappointment with the room size not meeting your expectations. Your feedback is valuable, and we'll share this with the appropriate individuals as we continue to improve our guest experience. Thank you for staying with us, and we hope you will choose SpringHill Suites New York Manhattan/Times Square South whenever your travels bring you to our area.Best regards,Guest Service Team

Dear Darleen, Thank you for choosing SpringHill Suites New York Manhattan/Times Square South and sharing your experience. We're glad to read that our property's location suited your needs for walking and that you had a positive experience with our staff. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon.Best regards,Guest Service Team

Dear Iain, Thank you for choosing SpringHill Suites New York Manhattan/Times Square South and for your glowing review! We're delighted you had a great experience at our hotel and enjoyed our excellent location. It's heartening to know that our friendly staff and adequate breakfast and evening drinks contributed to a positive stay. We also appreciate your compliments on our clean, spacious, and well-appointed rooms. Thank you for the tip about walking to the hotel from the Manhattan terminal; that's valuable information for our future guests. We look forward to welcoming you back for another enjoyable stay when your travels bring you to New York City.Best regards,Guest Service Team

Dear Wendy, Thank you for taking the time to share your positive experience and for highlighting the nearby activities. We're delighted to read that you enjoyed the convenience of having easy access to Madison Square Gardens and Penn Station and that you felt safe walking around the area. It's also great to know that our friendly staff and breakfast offerings met your needs during your visit. We appreciate your understanding of the occasional challenges you faced in your room and will use your comments to continue improving our guest's experience. It would be our pleasure to welcome you back to SpringHill Suites New York Manhattan/Times Square South on your next visit, and we hope to provide an even more enjoyable stay.Best regards,Guest Service Team

Dear Marcia, Thank you for reviewing your recent stay with us. We're delighted to read that you found our location near Madison Square Garden convenient and our staff pleasant. It's also great to know that you were satisfied with our clean accommodation and well-stocked breakfast. We take pride in providing a clean and welcoming environment, so it's great to know our efforts have paid off. We also take note of your comments about the bed and room size, and we'll address these concerns to enhance our guests' experiences. Thank you again for taking the time to tell us about your stay. We hope to welcome you back to SpringHill Suites New York Manhattan/Times Square South soon!Best regards,Guest Service Team

Dear robert, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at SpringHill Suites New York Manhattan/Times Square South; we hope to see you again soon. Best regards,Guest Service Team

Dear mej, Thank you for staying with SpringHill Suites New York Manhattan/Times Square South and for sharing your detailed review! We appreciate your compliments about where we are excelling and your comments regarding things we can improve. It is always lovely to receive positive remarks from our guests, but we are also grateful to learn from comments like yours. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Best regards,Guest Service Team

Dear Kelvin, Thank you for sharing your kind review of SpringHill Suites New York Manhattan/Times Square South. We are pleased you had a great stay and that our fantastic location made it even more memorable! We appreciate you choosing us for your visit to New York City, and we hope you will make us your home every time your travels bring you this way.Best regards,Guest Service Team

Dear Naomie, We are delighted you enjoyed your stay at SpringHill Suites New York Manhattan/Times Square South. We strive to provide each guest with an exceptional visit; therefore, it is lovely knowing we exceeded your expectations. We hope you will return whenever your travels bring you to the city.Best regards,Guest Service Team

Dear Diamond, Thank you for choosing to stay with us and for taking the time to share your rating. We take pride in providing our guests with a comfortable and pleasing atmosphere; therefore, we love that you had a pleasant stay. It was a pleasure hosting you, and we look forward to your next stay at SpringHill Suites New York Manhattan/Times Square South.Best regards,Guest Service Team

Dear Christian, Thank you for your generous rating. We are thrilled we met your expectations for a fantastic stay at SpringHill Suites New York Manhattan/Times Square South. We hope to have the pleasure of doing so again on your next visit to New York City.Best regards,Guest Service Team

Dear Jennifer, Thank you for sharing such a glowing review of your stay with SpringHill Suites New York Manhattan/Times Square South and highlighting the nearby activities. We're delighted to read that you enjoyed the convenience of being near Times Square and popular sites like the Empire State Building and shopping attractions on 34th Street. Our team works hard to exceed our guests' expectations and ensure a relaxing experience in comfortable, clean accommodations, and it's heartening to see our efforts have paid off. It's also great to know that you found the 12th floor to be a quiet retreat and that our breakfast buffet exceeded your expectations. Your kind words motivate us to continue delivering excellent service, and we look forward to welcoming you back on your next visit to New York City. Best regards,Guest Service Team

Dear Michelle, It was a pleasure reading your review of SpringHill Suites New York Manhattan/Times Square South. We are thrilled you loved our hospitality and excellent location. We have an exceptional team whose top priority is ensuring every guest feels comfortable and at home. We will enjoy sharing your compliments with each of them!Our goal is to make every guest feel welcome and comfortable during their entire visit, and we are pleased to know your experience with us exceeded these expectations.We love knowing you will return and can't wait to host you again the next time you are in New York City.Best regards,Guest Service Team

Dear Cassandra, Thank you for your generous rating for SpringHill Suites New York Manhattan/Times Square South. Our goal is to make every guest feel welcome and comfortable during their entire visit, and we are pleased to know your experience with us exceeded these expectations.We look forward to hosting you again the next time you are in New York City.Best regards,Guest Service Team

Dear Stephanie, Please accept our apologies, as we never mean to disappoint our guests in any way. We always aim to provide every guest with the excellent experience expected of us, and we can assure you that what you experienced is unacceptable by our standards. We expect our team to provide respectful and helpful assistance consistently, and we are genuinely sorry for any lapse in this regard. Additionally, we regret the inconvenience caused by the crowded condition of the breakfast area. Your feedback is taken seriously, and we will use it to enhance our overall guest experience. We hope you will consider giving our hotel another chance so we can leave you with a much better impression on your next visit.Best regards,Guest Service Team

Dear Lauren, Thank you for staying with us and for sharing your review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was a pleasure having you as our guest, and we hope to see you again soon at SpringHill Suites New York Manhattan/Times Square South.Best regards,Guest Service Team

Dear CHANG HYUK, Thank you for the generous rating and for your lovely comments regarding your time at SpringHill Suites New York Manhattan/Times Square South. Our goal is to make every guest feel welcome and comfortable during their entire visit, and we are pleased to know your experience with us exceeded these expectations. We look forward to hosting you again the next time you are in New York City.Best regards,Guest Service Team

Dear Raymond, Thank you for your outstanding rating. We are glad we could exceed your expectations and that you loved your visit to our hotel. We appreciate you letting fellow travelers know about your experience, and we look forward to many more visits to SpringHill Suites New York Manhattan/Times Square South.Best regards,Guest Service Team

Dear Shalima, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at SpringHill Suites New York Manhattan/Times Square South; we hope to see you again soon. Best regards,Guest Service Team