Lobby

Reviews of Fairfield Inn by Marriott New York Manhattan/Times Square

3 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 621 out of 1146 reviews" "
Rating 8 - Good. 300 out of 1146 reviews" "
Rating 6 - Okay. 115 out of 1146 reviews" "
Rating 4 - Poor. 59 out of 1146 reviews" "
Rating 2 - Terrible. 51 out of 1146 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Cassia

Liked: Cleanliness, staff & service, property conditions & facilities
Close to port authority - walking distance to Times Square, Broadway.
Stayed 1 night in Mar 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast! The hotel offered us a free upgrade, which was awesome! There was a 21.00 per day charge that is not advertised
Stayed 3 nights in Mar 2024

10/10 Excellent

Pedro De

Nice place to stay if cleanliness, location and convenience is your thing/requirements.
Stayed 2 nights in Mar 2024

10/10 Excellent

Martha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time.
Stayed 5 nights in Mar 2024

8/10 Good

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was accommodating- had arrived early (11h00) and I was able to check in early!!!!! Friendly staff and quiet atmosphere.
Stayed 3 nights in Mar 2024

8/10 Good

YVETTE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room and view was nice! Would stay here again
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was very nice. The room was very clean and the staff were very friendly. The breakfast buffett had many good options to choose from. I definitely would stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Desiree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the breakfast and hospitality
Stayed 1 night in Mar 2024

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, staff & service
A little dated. Staff were wonderful but it’s just an older place. Mold in the room that was “upgraded”. King bed was wonderful. Shower was hot but older model. Not the best but not the worst!
Stayed 2 nights in Mar 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

yunyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

JENNIFER

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Our room was not so clean bathroom and door to bathroom not clean Staff was great
Stayed 2 nights in Feb 2024

10/10 Excellent

Misael Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Nita, Saginaw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Staff was very friendly and helpful!
Stayed 2 nights in Feb 2024

10/10 Excellent

Laura

Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
i will used again
Stayed 1 night in Feb 2024

10/10 Excellent

diquiera

Travelled with family and small children
Liked: Amenities
Staff were so nice and polite the lobby was so busy and they cleared it out so fast !
Stayed 1 night in Feb 2024

6/10 Okay

Amy

Stayed 2 nights in Feb 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Jacqlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The phone needed to be replaced. The sheets were stained but staff replaced them for me. The bed was kind of stiff
Stayed 1 night in Feb 2024

10/10 Excellent

Hoandi, Washington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Will definitely be back
Stayed 2 nights in Feb 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2024

10/10 Excellent

Lindsey

Stayed 3 nights in Feb 2024

8/10 Good

Analis Rivas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a convenient location to catch a train and close to Times Square.
Stayed 3 nights in Feb 2024

10/10 Excellent

Donavan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Feb 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Everthing is near
Stayed 2 nights in Dec 2023

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff and service! Enjoyed the property and would stay again!
Stayed 3 nights in Dec 2023

8/10 Good

Jacquelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the staff was friendly. Only minor things to note: after my shower, water went around the toilet and sink to the door of the bathroom even after drawing the curtain so that there wouldn’t be any leaks. Also, one patch of the bedsheet was damp (but clean). Otherwise, a pleasant stay.
Stayed 1 night in Feb 2024

8/10 Good

Allaine Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location to go around the sights around NY. Breakfast was a good staple in the morning before heading out for the day.
Stayed 7 nights in Feb 2024

8/10 Good

Thalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los alrededores del hotel estaba sucio , las bolsas de basura eran por montones que casi que no puedes caminar por la acera, el hotel las habitaciones no son muy bonitas que digamos (se muestran mejor en fotos) pero eran cómodas, nada mal
Stayed 3 nights in Feb 2024

10/10 Excellent

Yeimi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast area too small
Stayed 2 nights in Feb 2024

10/10 Excellent

Carla, Bayamon

Liked: Cleanliness, staff & service, property conditions & facilities
Im very satisfied
Stayed 3 nights in Feb 2024

10/10 Excellent

Raileen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel is very confortable.. the breakfast is all good. I will be stay again
Stayed 3 nights in Feb 2024

10/10 Excellent

Tabatha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were super nice
Stayed 1 night in Feb 2024

6/10 Okay

Shimika

Liked: Staff & service
Disliked: Property conditions & facilities
Hot didn’t have hot warm and the air conditioner wasn’t getting cold.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gerardo

Liked: Property conditions & facilities
Love it
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was very good and the front desk very helpful. The breakfast was great and the breakfast attendant Diomarys friendley and helpful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Petra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying in this hotel was the best option. Staff super helpful and friendly. I will definitely stay again here.
Stayed 1 night in Feb 2024

10/10 Excellent

Yaneth

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 4 nights in Feb 2024

10/10 Excellent

ielen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to time square free Buffett breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Jan 2024

10/10 Excellent

Juneily

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel smells delicious and the staff is super attentive and helped me with all the information I needed.
Stayed 3 nights in Jan 2024

10/10 Excellent

Danielle

Travelled with partner
Nice & clean. Very quiet for the location
Stayed 2 nights in Jan 2024

10/10 Excellent

Manasa Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Mara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Luz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only down part was that although check out was at 12 the maid came knocking to clean the room hours before hand which made us feel rushed.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Abraham, Birmingham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean, a nice update from the last time I stayed at this property. Close to Times Square. Breakfast was excellent with hot options. Great service from staff in the dining area, thank you Irma and Dinnarys for being very attentive to clients. I was able to store my luggage for a couple of hours, which was very helpful while exploring NYC before leaving for my flight. Overall, very cordial and attentive hotel staff. I would choose this Marriott hotel when visiting again.
Stayed 3 nights in Jan 2024