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Reviews of Bella Vista Motel New Plymouth

4 out of 5
Bella Vista Motel New Plymouth
32 Queen Street, New Plymouth, Taranaki

Reviews

8.8

Excellent

Rating 10 - Excellent. 105 out of 213 reviews" "
Rating 8 - Good. 92 out of 213 reviews" "
Rating 6 - Okay. 12 out of 213 reviews" "
Rating 4 - Poor. 2 out of 213 reviews" "
Rating 2 - Terrible. 2 out of 213 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly and helpful hosts. Great coffee and cafe locations nearby. Walking distance to tenpin bowling/ mini golf.
Stayed 3 nights in Apr 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Owner went out of his way when I asked did he have pegs to peg washing and was very helpful Would definitely stay there again
Stayed 3 nights in Mar 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has to be the friendliest service I have ever received - very clean and tidy - with everything you need. Simple and a great price.
Stayed 1 night in Feb 2024

8/10 Good

Matt

Stayed 1 night in Nov 2023

8/10 Good

michael

Liked: Staff & service, amenities, property conditions & facilities
Very handy to township so you could leave your vehicle there and walk into town for dinner and drinks

10/10 Excellent

Sue

Stayed 3 nights in Sep 2022

10/10 Excellent

Mesina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2022

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Very clean, great location close to restaurants, bars and waterfront. Owners very friendly and knowledgeable of area.
Stayed 2 nights in Apr 2022

8/10 Good

cheree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean and spacious rooms. no aircon though, but fan in room
Stayed 1 night in Jan 2022

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend as a clean, tidy, good facility motel. Friendly staff. Great
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2022

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Room was small but very clean and that's what we liked. Host was nice. Close to the restaurants and the Coastal Walkway. Only downside - no locks in the bathroom and no place to hang clothes. Highly recommended. Will stay again if in New Plymouth.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly team, nice place close to town & restuarants. Govett Brewster Gallery across the road incl cafe for breakfast.
Stayed 2 nights in Mar 2021
Response from Rach on 31 Mar 2021
Thank you for your lovely review. We are so please you enjoyed your stay.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location perfect and very quiet. Walking distance to town and restaurants.
Stayed 2 nights in Mar 2021
Response from Rach on 31 Mar 2021
Thanks for your review.

10/10 Excellent

Penelope

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great
Always stay at this hotel - great location, staff and facilities.
Stayed 2 nights in Jan 2021
Response from Jim and Rach on 19 Jan 2021
Wow thank you Penelope for your kind words.

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little dated but very adequate
A little dated but very adequate, we needed somewhere to rest after two busy days and the Bella Vista provided just that
Stayed 2 nights in Oct 2020

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair value, friendly hosts
Stayed 1 night in Oct 2020
Response from Jim G on 22 Oct 2020
Neil, thanks for the positive review & response. We look forward to seeing you again next time.

10/10 Excellent

Kath, Hawera

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The TSB Showplace was within 5min walking distance.
Stayed 1 night in Oct 2020
Response from . on 20 Oct 2020
Thank you for taking the time to post your review.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adequate room. Good location. Easy check in and out
Stayed 1 night in Jul 2020
Response from Gary on 5 Aug 2020
Thank you for your feedback Cheers Gary

8/10 Good

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fantastic location close to eateries and bars, shops and the walkway. Comfortable bed clean well kept room and bathroom.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the basicS were present and in clean good working order.
Stayed 2 nights in Feb 2020
Response from Gary on 1 Mar 2020
Thank you for your feedback Cheers Gary

10/10 Excellent

Penny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely room
Stayed 2 nights in Jan 2020
Response from Gary on 15 Jan 2020
Hi Penny Thank you for your feedback. Pleased you enjoyed your stay with us. Cheers Gary

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Gary on 15 Jan 2020
Thanks for your feedback.

10/10 Excellent

Jamie-Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Gary on 1 Dec 2019
Thank you for your positive feed back. Cheers Gary

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very good, clean, with all required amenities and in a very convenient location in the city
Stayed 1 night in Nov 2019
Response from Gary on 1 Dec 2019
Thank you for your feed back. Cheers Gary

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town, central location, good property with comfortable facilities
Stayed 1 night in Nov 2019
Response from Gary on 16 Nov 2019
Thank you for your feedback. Cheers Gary

8/10 Good

Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Gary on 9 Nov 2019
Hi Shane Thank you for your review.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value .location is close to town. I have never seen such a clean shower. Excellent welcome to .
Stayed 1 night in Oct 2019
Response from Gary on 5 Oct 2019
Thank you for your feedback. Pleasing to know our guests are happy with our offering. Cheers Gary

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great facilities . Close walking to the beach, and to the shops.
Stayed 2 nights in Sep 2019
Response from Garry on 24 Sept 2019
Thank you for the review. Glad you had a great stay. See you next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy and NOTHING BROKEN OR NOT WORKING.Easy to gey to.Plenty of parking.
Stayed 1 night in Aug 2019
Response from Gary on 3 Sept 2019
Thank you for your feedback Cheers Gary

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gary was friendly, and would stay here again. Thanks!
Stayed 3 nights in Jul 2019
Response from Gary on 30 Jul 2019
Thank you for your feed back. Look forward to your next stay. Cheers Gary

10/10 Excellent

Kelza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Night out
Lovely clean and great location, perfect for a night out in New Plymouth
Stayed 1 night in Jul 2019
Response from Gary on 10 Jul 2019
Thank you for your positive response. We look forward to assisting you in the future with you accommodation need is New Plymouth. cheers Gary

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
The location was superb. We checked in at 6,30 the evening and it was very cold, so it would have been nice to have had the heater on and curtains closed to make out unit more inviting. Very little in the way toiletries, no shampoo and only 1 roll of toilet paper for 4 adults! Room was pleasant enough and beds comfortable.
Stayed 2 nights in Jun 2019
Response from Gary on 2 Jul 2019
Hi. Thank you for your feed back. I am sorry the heater wasn't on for your arival as this is normal procedure when guest checkin after 4.30pm this time of the year. I am not sure of the date of your stay but will reinforce to the staff of our policy on room preparation. There also should have been a spear toilet roll in the room, again, apologees. We are looking at bathroom toiletries and are rolling out dispensers in the bathrooms for shower Gel, Shampoo and hand wash. I look forward to assisting you in the future with your accommodation needs in New Plymouth. Cheers Gary

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Gary on 12 Jun 2019
Thank you for your review. Cheers Gary

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smack bang in the middle of town, very clean and the beds were so comfy. Would definetly stay there again
Stayed 1 night in Jun 2019
Response from Gary on 12 Jun 2019
Thank you for your review. We have replaced a number of beds and have added a topper pad to all our beds. This combined with our central location does make us a great choice in New Plymouth. Cheers Gary

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff,parking great. Location is very central to great food.
Stayed 1 night in May 2019
Response from Gary on 5 Jun 2019
Thank you for your positive feedback. Cheers Gary

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
felt very comfortable, very clean an tidy. We will certainly return. Home away from home.
Stayed 1 night in Apr 2019
Response from Gary on 4 May 2019
Thank you for your positive feed back. We look forward to seeing you on your next visit to New Plymouth. Cheers Gary

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location easy walking distance into town center bars restaurants was there on anzac day , 6.00am parade started out side hotel .All good with me as was going to service.
Stayed 1 night in Apr 2019
Response from Gary on 29 Apr 2019
Thank you for your positive feedback.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to water front, restaurants and shops. Easy to find
Stayed 3 nights in Apr 2019
Response from Gary on 29 Apr 2019
Thank you for your positive feed back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Really clean and great amenities in the room. Was disappointed to have to leave after just the two nights since I knew the next place that I would be staying at wouldn’t be so nice.
Stayed 2 nights in Apr 2019
Response from Gary on 29 Apr 2019
Thank you for your positive feed back. Hope to see you again for a long stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Gary on 29 Apr 2019
Thank you for your positive feed back.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to everthing that we need when visiting NP
Stayed 2 nights in Apr 2019
Response from Gary on 29 Apr 2019
Thank you for your positive feed back.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The close proximity to town. The friendly chatty nature of the host
Stayed 3 nights in Mar 2019
Response from Gary on 29 Apr 2019
Thank you for your positive feed back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Gary on 29 Apr 2019
Thank you for your positive feed back.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well placed for proximity to city and able to walk to restaurants. High standard of decor and room layout made this a very pleasant stay.
Stayed 4 nights in Feb 2019
Response from Hoki Boy on 28 Feb 2019
Another great review from a satisfied guest. Thank you so much for the positive review. Cheers Gary

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The motel is in an excellent location, walking distance to the CBD, boardwalk, café, art gallery, museum.
Stayed 2 nights in Jan 2019
Response from Hoki Boy on 28 Feb 2019
Thank you for your review. Our location in the central city is fantastic as you said, combined this with our current refurbishment and this becomes the obvious choice n New Plymouth. Cheers Gary

8/10 Good

Coral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019