COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Overview of Royal St. Charles Hotel

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In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Royal St. Charles Hotel

3 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Air conditioning
  • Gym
  • Breakfast available
  • Business services
  • Parking available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationCanal Street1 min walk
    Popular LocationHarrah's New Orleans Casino5 min walk
    Popular LocationMercedes-Benz Superdome17 min walk
    AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive

Choose dates to view prices

About this area

New Orleans

In the city centre, Royal St. Charles Hotel is in New Orleans's New Orleans Central Business District neighbourhood, a walkable area with good shopping. Julia Street Cruise Terminal and Port of New Orleans are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Audubon Aquarium of the Americas and Audubon Zoo. Looking to enjoy an event or a game? See what's going on at Mercedes-Benz Superdome or Smoothie King Center.
Popular Location

What's nearby

  • Canal Street - 1 min walk
  • Henry Clay Statue - 5 min walk
  • Harrah's New Orleans Casino - 5 min walk
  • Audubon Aquarium of the Americas - 9 min walk
  • Mercedes-Benz Superdome - 17 min walk

Getting around

  • New Orleans Union Passenger Terminal - 18 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • PJ's Coffee — 1 min walk
  • Criollo Restaurant - 3 min walk
  • Mr. B's Bistro - 3 min walk
  • The Ruby Slipper Cafe - 3 min walk
  • Red Fish Grill - 4 min walk

About this property

Royal St. Charles Hotel

3-star New Orleans hotel in New Orleans Central Business District, walk to Canal Street
A 24-hour fitness centre, a coffee shop/café and a snack bar/deli are available at this smoke-free hotel. Other amenities include a 24-hour business centre, WiFi in public areas and valet parking. All 143 rooms boast spring water baths, and offer WiFi and LCD TVs. Guests will also find coffee makers, hairdryers and safes.
Royal St. Charles Hotel offers 143 forms of accommodation with a safe and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include baths or showers, spring water baths, designer toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA), Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and public transport

  • Valet parking on site (USD 38.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–1:00 PM on weekdays and 6:00 AM–1:00 PM on weekends: USD 2.50-6.00 per person
  • 1 coffee shop/cafe
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Spring water bathtub
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 2.50 and USD 6.00 per person (approximately)
  • Valet parking fee: USD 38.00 per night (in/out privileges)
  • Late check-out fee: USD 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Royal St.
Hotel Royal St. Charles
Royal Charles
Royal Charles Hotel
Royal St.
Royal St. Charles
Royal St. Charles Hotel
Royal St. Charles Hotel New Orleans
Royal St. Charles New Orleans
St. Royal Charles Hotel
Hotel Royal St Charles
Royal St Charles New Orleans
Royal St. Charles French Quarter/Downtown Hotel New Orleans
Royal St. Charles French Quarter/Downtown Hotel
Royal St. Charles French Quarter/Downtown New Orleans
Royal St Charles French Quart
Royal St. Charles Hotel Hotel
Royal St. Charles Hotel New Orleans
Royal St. Charles Hotel Hotel New Orleans
Royal St. Charles French Quarter/Downtown

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 412 out of 1000 reviews
5 - Excellent 41%
Rating 4 - Good. 360 out of 1000 reviews
4 - Good 36%
Rating 3 - Okay. 140 out of 1000 reviews
3 - Okay 14%
Rating 2 - Poor. 54 out of 1000 reviews
2 - Poor 5%
Rating 1 - Terrible. 34 out of 1000 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.3/5

Staff & service

3.6/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities
Location was good for all the main sites. Room was a little smaller then pictured.
Stayed 4 nights in Jun 2020

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Amenities
My first room wasn’t so great there was a bug in my bed but the front desk was friendly and moved myself and my friend to a different room!! I wasn’t aware that there wouldn’t be parking specifically for my hotel nor was I told that they weren’t offer the breakfast that they advertise on their website!! I definitely understand a lot because of covid-19 but would have appreciated the heads up about things not being offered at the hotel like I had expected when I booked the room!
Stayed 3 nights in Sep 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The hotel was amazing. All of the employees were extremely friendly, courteous & helpful. The room was clean & fresh, and the location was perfect. We could walk to Bourbon & Canal Streets, & the drive to the Riverwalk shopping center was about 10 minutes. The only thing missing was the valet parking, which was not in affect due to COVID-19.
Stayed 1 night in Sep 2020

3/5 Okay

Travelled with family
Great location but due to Covid and the recent hurricanes, service is not the best. Rooms don’t get cleaned, there are no amenities and the area at night is sketchy.
Stayed 2 nights in Sep 2020

2/5 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not pleasant
The hotel staff was excellent and nice but the hotel was not good. The room needs an upgrade because the bathroom had rust. The roof in our room had rust and need repair. The size of the room was very small. My boyfriend and I stayed for one night because it was late when we checked in, but left the next day for a better hotel.
Stayed 3 nights in Sep 2020