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Overview of Royal Sonesta New Orleans

Photo gallery

Featured image
Outdoor pool, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
Outdoor pool, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
Balcony
Premium bedding, pillow-top beds, in-room safe, desk
VIP Access

Royal Sonesta New Orleans

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationCanal Street2 min walk
    Popular LocationHarrah's New Orleans Casino9 min walk
    Popular LocationNational World War II Museum19 min walk
    AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)25 min drive

Choose dates to view prices

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 Queen Bed, Non Smoking

4.5/5 guest room rating
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

4.3/5 guest room rating
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony (Interior)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Balcony (Interior)

4.3/5 guest room rating
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Balcony (Bourbon Balcony)

4.1/5 guest room rating
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony (Side Street Balcony)

4.4/5 guest room rating
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (RClub)

4.6/5 guest room rating
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility, Interior Balcony)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (RClub Concierge, Hearing)

  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (RClub)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing, Interior Balcony)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (RClub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Pool Patio Split Level)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Back Patio Split Level)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Interior Balcony)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Rclub, Mobility)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony, Corner (RClub)

  • Sleeps 2
  • 1 King Bed

About this area

New Orleans

Located in New Orleans's French Quarter neighbourhood, Royal Sonesta New Orleans is in the entertainment district and near a train station. Bourbon Street and Jackson Square are notable landmarks, and travellers looking to shop may want to visit French Market. Looking to enjoy an event or a match? See what's going on at Mercedes-Benz Superdome or Fair Grounds Race Course. Spend some time exploring the area's activities, including segway rentals/tours and golfing. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Canal Street - 2 min walk
  • Saint Louis Cathedral - 9 min walk
  • Basin St. Station Visitor Information Cultural Center - 9 min walk
  • Harrah's New Orleans Casino - 9 min walk
  • National World War II Museum - 19 min walk

Getting around

  • New Orleans Union Passenger Terminal - 8 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 25 min drive

Restaurants

  • Desire Oyster Bar — 1 min walk
  • The Jazz Playhouse — 1 min walk
  • SoBou - 3 min walk
  • Antoine's - 3 min walk
  • Kingfish - 4 min walk

About this property

Royal Sonesta New Orleans

Luxury New Orleans hotel in French Quarter, walk to Bourbon Street
4 restaurants, an outdoor pool and a nightclub are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 5 bars/lounges, a fitness centre and a poolside bar. All 483 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences such as fridges and coffee makers. Guests will also find pillowtop beds, iPod docking stations and premium bedding.
Royal Sonesta New Orleans offers 483 forms of accommodation with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 35.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:30 AM: USD 16-20 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges and 1 poolside bar

Things to do

  • Fitness centre
  • Nightclub
  • Outdoor pool
  • Shopping

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference space (20000 square feet)

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Turndown service

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per stay
Dogs and cats only
1 per room (up to 30 lbs/14 kg)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 35 per day (for stays between 01 March and 05 March)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Valet parking fee: USD 35.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Royal Sonesta
Royal Sonesta Hotel
Royal Sonesta Hotel New Orleans
Royal Sonesta New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta Hotel New Orleans
Sonesta New Orleans
Royal Sonesta New Orleans Hotel
Royal Sonesta Orleans Orleans
Royal Sonesta New Orleans Hotel
Royal Sonesta New Orleans New Orleans
Royal Sonesta New Orleans Hotel New Orleans

Frequently asked questions

Can I cancel my reservation for free at Royal Sonesta New Orleans and receive a full refund?
Yes, Royal Sonesta New Orleans offers free cancellation on select room rates, because flexibility matters! Please refer to Royal Sonesta New Orleans cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Royal Sonesta New Orleans?
As of 11 Apr 2021, prices found for a 1-night stay for 2 adults at Royal Sonesta New Orleans on 12 Apr 2021 start from NZ$249, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Royal Sonesta New Orleans have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 7:00 PM.
Is Royal Sonesta New Orleans pet-friendly?
Yes, this hotel allows cats and dogs (limit 1 per room) with a maximum weight of up to 14 kg per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.
How much is parking at Royal Sonesta New Orleans?
Valet parking is available for USD 35.00 per day.
What time is check-in at Royal Sonesta New Orleans?
Check-in is from 4 PM - midnight.
What time is check-out at Royal Sonesta New Orleans?
Checkout is at noon.
Where is Royal Sonesta New Orleans located?
Located in French Quarter, this luxury hotel is within a 10-minute walk of Bourbon Street and Jackson Square. French Market and National World War II Museum are also within 1 mi (2 km). New Orleans Union Passenger Terminal is 21 minutes by foot.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 1205 out of 2084 reviews
5 - Excellent 58%
Rating 4 - Good. 546 out of 2084 reviews
4 - Good 26%
Rating 3 - Okay. 195 out of 2084 reviews
3 - Okay 9%
Rating 2 - Poor. 80 out of 2084 reviews
2 - Poor 4%
Rating 1 - Terrible. 58 out of 2084 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing i didnt like was the location of the toilet paper rolls behind you im a bigger person and it was extremely difficult to turn around and grab toliet paper off the wall
Stayed 3 nights in Apr 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Upon arrival no doorman to provide direction to valet parking around the block. Front desk never asked if we needed to valet and wasn’t welcoming. By the time we checked in and dropped our bags off upstairs we came out to the car to have a parking ticket. We asked staff for assistance and was told Director would call us to discuss. He/she never did. Also no toiletries in our room including toilet paper and hand soap. Hotel bar/Jazz club not open every night. We walked to Royal St and the hotels there are fully staffed with doorman and valet along with bar and restaurant fully functioning. It appeared to us that the Royal Sonesta was not fully staff, and the staff were unfriendly, unwelcoming and only went through the motion of their job. We travel around the US and internationally and this was the worst staff experience we’ve had.
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, loved our stay. Parking was extremely challenging to get to given a road closure and information was not updated on their website or telephone message. Otherwise great hotel.
Stayed 1 night in Apr 2021

3/5 Okay

Travelled with partner
Disliked: Amenities, property conditions & facilities
Great location Leak throughout the building in lobby and due to that there was a busted pipe on our floor and the wall was cut open and the wall pieces were all over the floor for days. Also, there was a moldy smell for days. I am not sure if that was due to the leak or the outside and the humidity but, every time we turned on the shower the smell filled the room. We think the water smelled of mold. Also, we didn’t like the idea that the maid service was not available due to covid. We understand but, we didn’t like it.
Stayed 3 nights in Mar 2021

3/5 Okay

Travelled with partner
Disliked: Cleanliness, amenities
The construction noise was never ending. There was a huge cockroach that attempted to get in my suitcase on the last day. The location is good it places you in walking distance of everything but definitely not a place that provides comfort and relaxation
Stayed 2 nights in Apr 2021

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