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Overview of Maison Saint Charles by Hotel RL

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Maison Saint Charles by Hotel RL

3 out of 5

3.7/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationNational World War II Museum10 min walk
    Popular LocationErnest N. Morial Convention Center15 min walk
    Popular LocationHenry Clay Statue16 min walk
    AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)22 min drive

Choose dates to view prices

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible

  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Suite (Whirlpool)

  • Sleeps 3
  • 1 King Bed

Suite, Kitchenette

  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

5/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Executive Suite

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

About this area

New Orleans

Located in New Orleans, Maison Saint Charles by Hotel RL is in the business district and near a train station. Bourbon Street and Cafe Du Monde are notable landmarks, and some of the area's activities can be experienced at Julia Street Cruise Terminal and Port of New Orleans. Audubon Aquarium of the Americas and Audubon Zoo are not to be missed.
Popular Location

What's nearby

  • National World War II Museum - 10 min walk
  • Ernest N. Morial Convention Center - 15 min walk
  • Henry Clay Statue - 16 min walk
  • Julia Street Cruise Terminal - 18 min walk
  • Smoothie King Center - 5 min drive

Getting around

  • New Orleans Union Passenger Terminal - 13 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 22 min drive

Restaurants

  • Mr. Eds Seafood — 1 min walk
  • Blind Pelican - 4 min walk
  • Avenue Pub - 5 min walk
  • Houston's Restaurant - 6 min walk
  • The American Sector - 8 min walk

About this property

Maison Saint Charles by Hotel RL

3-star hotel, walk to Magazine Street
This smoke-free hotel features a restaurant, an outdoor pool and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a spa tub and self parking. All 130 rooms offer free WiFi, room service and flat-screen TVs with cable channels. Free newspapers, free local calls and hairdryers are among the other amenities that guests will find.
Maison Saint Charles by Hotel RL offers 130 forms of air-conditioned accommodation with a safe and free newspapers. 32-inch Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (USD 25.0 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee 8:00 AM–10:00 AM on weekdays and 9:00 AM–10:00 AM on weekends: USD 9.99 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Hot tub

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 7:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

The front desk is open Sunday - Wednesday (9:00 AM - 2:00 AM) and Friday - Saturday (6:00 AM - 5:30 AM)
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Up to 50 lbs/23 kg

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: USD 9.99 per person (approximately)
  • Secured self-parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

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Frequently asked questions

Can I cancel my reservation for free at Maison Saint Charles by Hotel RL and receive a full refund?
Yes, Maison Saint Charles by Hotel RL offers free cancellation on select room rates, because flexibility matters! Please refer to Maison Saint Charles by Hotel RL cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Maison Saint Charles by Hotel RL?
As of 10 Apr 2021, prices found for a 1-night stay for 2 adults at Maison Saint Charles by Hotel RL on 13 Apr 2021 start from NZ$127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Maison Saint Charles by Hotel RL have a pool?
Yes, this property has an outdoor pool. Pool access is from 10 AM to 10 PM.
Is Maison Saint Charles by Hotel RL pet-friendly?
Yes, Maison Saint Charles by Hotel RL allows pets with a maximum weight of up to 23 kg per pet. There's a fee of USD 50 per accommodation, per stay.
How much is parking at Maison Saint Charles by Hotel RL?
Self-parking is available for USD 25.0 per night. Limited spots are available.
What time is check-in at Maison Saint Charles by Hotel RL?
Check-in is from 3:00 PM - 7:00 PM. Late check-in is available during limited hours.
What time is check-out at Maison Saint Charles by Hotel RL?
Checkout is at 11 AM.
Where is Maison Saint Charles by Hotel RL located?
Situated in the historical district, this hotel is within a 15-minute walk of Magazine Street, National World War II Museum and Ernest N. Morial Convention Center. Julia Street Cruise Terminal and Mardi Gras World are also within 1 mile (2 km). New Orleans Union Passenger Terminal is 13 minutes by foot.

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 308 out of 985 reviews
5 - Excellent 31%
Rating 4 - Good. 329 out of 985 reviews
4 - Good 33%
Rating 3 - Okay. 169 out of 985 reviews
3 - Okay 17%
Rating 2 - Poor. 95 out of 985 reviews
2 - Poor 10%
Rating 1 - Terrible. 84 out of 985 reviews
1 - Terrible 9%

3.6/5

Cleanliness

4.0/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel grounds are absolutely beautiful and the staff was very friendly and helpful. The room was a little less updated than expected, and although it had clearly been cleaned, the old carpet held lots of questionable stains. Overall, I would absolutely recommend staying here, but maybe in a room that is a price-level up.
Stayed 1 night in Apr 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Friendly and helpful staff. Standard 3 star room. The pool area could’ve used some upkeep and more thorough cleaning.
Stayed 1 night in Mar 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and friendly. Very knowledgeable on where to go eat and times the street car ran and to where.
Stayed 3 nights in Mar 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent! The staff was also very nice. One of our rooms had to be changed, walked in and someone was in the room that shouldn’t have been as it was supposed to be vacant. The staff got a new room right away. There was just a couple flaws in the ceiling with peeling paint, but didn’t affect the room as we were gone doing stuff all day and were just there to sleep. I will definitely use this hotel if I return to New Orleans. I felt very safe. It was walking distance to the French Quarter and no issues doing so in a group, just remain aware of your surroundings.
Stayed 2 nights in Mar 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I loved the New Orleans vibes of the hotel. Great location. I did not like the fact i had to pay to park my vehicle on their property. Also, the parking wasn’t too far away but they close the gates by where the parking lot is and you have to walk all the way to the front of the building to get out of the place. Very inconvenient for a physically disabled person. But overall the hotel was nice and i recommend it to future stayers.
Stayed 1 night in Mar 2021

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