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Canopy by Hilton New Orleans Downtown

4.0 star property
Stay downtown NOLA near Caesars Superdome and Smoothie King Center for great dining and attentive service, an authentic New Orleans experience.

Choose dates to view prices

Canopy by Hilton New Orleans Downtown is in the heart of the city, steps from Canal Street. Enjoy Fusion cuisine at Ginger ROUX, convenient dry cleaning, in-room WiFi, and a fitness center to maintain your routine.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$169
includes taxes & fees
31 May - 1 June

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About this property

Canopy by Hilton New Orleans Downtown

  • Upscale hotel remodelled in 2022 and located near Canal Street
  • Located close to Caesars Superdome and Smoothie King Center, Canopy by Hilton New Orleans Downtown provides dry cleaning/laundry services, a bar and a gym. The on-site Fusion cuisine restaurant, Ginger ROUX, offers lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a business centre.
  • You'll also enjoy perks such as:
    • Full breakfast (surcharge), free bike hire and valet parking (surcharge)
    • Smoke-free property, tour/ticket information and a water dispenser
    • A lift, a 24-hour front desk and 2 meeting rooms
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 176 rooms feature comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
  • More conveniences in all rooms include:
    • Tempur-Pedic beds, down duvets and free cots/infant beds
    • Bathrooms with baths or showers and free toiletries
    • 55-inch LCD TVs with Netflix, Hulu and streaming services
    • Wardrobes/cupboards, premium channels and coffee/tea makers

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies)

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 50 per pet, per week

Service animals are welcome, and are exempt from fees

2 total (up to 34 kg per pet)

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 25 for adults and USD 10 to 10 for children
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Canopy by Hilton New Orleans Downtown pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 50 per pet, per week. Service animals are exempt from fees.

How much does it cost to stay at Canopy by Hilton New Orleans Downtown?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Canopy by Hilton New Orleans Downtown on 31 May 2026 start from NZ$169, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Canopy by Hilton New Orleans Downtown?

Valet parking is available for USD 52 per night.

What time is check-in at Canopy by Hilton New Orleans Downtown?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Canopy by Hilton New Orleans Downtown?

Checkout is at 11:00 AM.

Where is Canopy by Hilton New Orleans Downtown located?

Located in New Orleans Central Business District, this hotel is within a 10-minute walk of Canal Street and Bourbon Street. Caesars Superdome and Caesars New Orleans Casino are also within 15 minutes. Tulane Stop and Canal at South Rampart Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 527 out of 908 reviews
Rating 8 - Good. 206 out of 908 reviews
Rating 6 - Okay. 98 out of 908 reviews
Rating 4 - Poor. 44 out of 908 reviews
Rating 2 - Terrible. 33 out of 908 reviews

Reviews

Verified

6/10 Okay

Dwayne

Disliked: Amenities, property conditions & facilities
Convenient location
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Sabya

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location in the middle of everything
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sade

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing from the parking attendants at the front to the front desk and cleaning staff! 10’s all around. Shoutout to the man that works overnight during the week THANK YOU!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

juileen

Liked: Cleanliness, amenities, property conditions & facilities
Rooms wer nice,clean a s bed are comfortable. Staff and valet were friendly.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great from when we walked in until We checked out….. would stay here again and again and again. Room was great, location was greater and the staff was the greatest……
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brian R

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, and reasonable rate for pretty good location for my trip.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to Canal and Bourbon streets but quiet at night.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Serge

Liked: Cleanliness, staff & service
Location was great.. rooms very good
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
Good customer service. Restaurant food was absolutely amazing.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, staff extra friendly and helpful. I will be back really soon. Also for the views and all the extras, the price is EXCELLENT!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tangela

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean. The beds were comfortable and the staff was so hospitable.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walking distance to everything
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Telisa

Liked: Cleanliness, staff & service, amenities
Attentive staff
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Michaela

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, spacious, and clean; we only stayed for one night for a concert, so we didn't spend too much time there.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Treneisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great,service was excellent and dining was excellent.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Danita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice hosts
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is on the border of the French Quarter. So you can easily walk to the French Quarter in under 10 minutes. The hotel is clean and safe. You need a key card to enter the building at night and to go up the elevators, so it is very safe. Breakfast is available for a fee in the lobby cafe. The staff is very friendly and helpful, especially LaLa at the front desk!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an asking stay with our family. Very thankful for Ms.Lala for the exceptional service. She not only made us feel welcome, but was extremely helpful guiding us through our first time in New Orleans.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Beds and pillows were so comfortable. Check-in crowded but additional agents were brought in to speed things up. Overall we were happy with our stay and will go again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great value. Good room, good bed, good shower. 8 minute walk to Acme Oyster in the Fr Qtr. Not a noisy area.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay and the staff was very professional
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, property conditions & facilities
lots of construction during my stay and valet parking was expensive, we found cheaper parking at a garage nearby. Otherwise, everything was great! The room was really nice and the front desk staff was very friendly
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to activities, friendly staff.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was conveniently located - French Quarters was within walking distance.
Stayed 2 nights in May 2025