Dear Kerri,Thank you for your review. I hope you will stay with us again and we have the opportunity to provide a 5/5 stay experience.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Jason,Thank you for your positive review of our hotel. I am pleased to see that you found us clean, friendly, and well-kept. We look forward to the next opportunity to host you.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Catrina,Thank you for your review. Although we cannot always control the behavior of other guests, please know that the front desk staff is always available to assist you with any guests who do not respect our noise policy.I hope that you will stay with us again.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Thank you for sharing your feedback about your recent stay with us. We apologize for any inconvenience you experienced during your check-in and due to the elevator situation.Ensuring a smooth and efficient check-in process is a top priority for us, and we regret that you found our desk clerks unprepared. Rest assured, we will address this issue with our team to ensure that all staff members are adequately trained and equipped to provide excellent service to our guests.We also understand the frustration caused by the elevator outage, especially with our high occupancy and multiple floors to serve. Please accept our sincere apologies for the inconvenience and extended wait times you experienced as a result. Our maintenance team is working diligently to resolve the elevator issue promptly.Your feedback is valuable to us as it helps us identify areas for improvement, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.

Dear Brian,Thank you for your review. While 4/5 is certainly a high score, I hope that you will stay with us again so that we have the opportunity to provide you with a 5/5 level of service.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Snow,Thank you for your review. I am disappointed and sorry to see that we missed the mark in meeting your expectations.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Mary Ellen,Thank you for your feedback. While 4/5 is a respectable score, I am sorry to hear that the heating system in your guestroom could have been improved. Rest assured that I will be communicating your comments to the appropriate engineering team so that we may make efforts to ensure your stay experience remains an isolated incident.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Thank you so much for taking the time to rate your experience with us! We greatly appreciate your 5-star review and are thrilled to know that you had a positive stay.Your satisfaction is our top priority, and we always strive to provide exceptional experiences for all of our guests.We hope to have the pleasure of welcoming you back to our hotel in the future for another fantastic stay!

Dear Jon,Thank you for your feedback about our hotel. I am sorry to hear that you found us not to align with the standards guests have come to expect and enjoy from a stay with Marriott. Rest assured that we will be taking your feedback seriously in our continuous efforts to perfect our art of hosting.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Maria,I am sorry to see such a low score, indicating that we did not meet your expectations.Nevertheless, I hope you will stay with us again so we have the opportunity to provide the level of service guests have come to expect from a stay with Marriott.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Mary,Thank you for your review of our property and mention of our positive staff service. I hope that you will stay with us again and we have another chance to provide excellent service.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Melissa,Thank you for your review. I am pleased to see you found us easy to find and close to where you needed to be. I hope that you will stay with us again and enjoy more of what our hotel has to offer.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Marlene,Thank you for taking the time to review our property. While 8 is certainly a high score, I am disappointed to see that we did not provide a prefect 10/10 stay experience for you.I hope that you will stay again and allow us another chance to impress you.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear anthony,Thank you for your "amazing" review of our property. We are thrilled that you found us an amazing 10/10 and hope you will stay with us again soon.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Karin,We appreciate you writing a review to let everyone know that you think we are a great place to stay.We enjoyed hosting you and hope you will return soon.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Michael,Thank you for taking the time to review our property. I am delighted that you found our located to be safe, as safety sets the stage for a successful stay.We hope to see you again soon.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Rimark,Thank you for your enthusiastic review of our hotel. I am glad to see you found our location fantastic and would recommend us to others.We also hope you stay again!Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Tanya,Thank you for your review of our property. While 4/5 is not a bad score at all, we aim to provide perfect 5/5 service, and hope that you will stay with us again so we have another chance to impress you.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Shantelle,Thank you for taking the time to review our property. We enjoyed hosting you.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Dan,Thank you for your 10/10 review of our hotel. We enjoyed hosting you.Sincerely,Zachary WalzerOperations Manager

Dear Queen,Thank you for your enthusiastic review of our property! I am delighted that you enjoyed your stay and scored us a perfect 10/10.I hope you do plan on staying again, as it would be our pleasure to host you.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Ricard,Thank you for your positive review of our hotel. I hope you will stay with us again so we may have another chance to provide a 5/5 experience.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Ricard,Thank you for your 5/5 review of our hotel. We hope to host you again soon!Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Justin,I am delighted to see a 5/5 score of our hotel, and that you enjoyed the comfort of your bed.I hope you will stay with us again.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Marguerite,Thank you for taking the time to review our property. I am disappointed to see that you only found our hotel to be a 3/5 experience.I hope we can host you again to provide a perfect 5/5 stay.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Diane,Thank you for your 10 out of 10 review of our property.I hope you will stay with us again soon.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Darryl,Thank you for your review. I am delighted to see that you enjoyed your stay with us.I hope you will stay with us again. It would be our pleasure to host you.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Lorraine,Thank you for taking the time to review our property and especially for providing praise for our team, particularly Amber at our Bistro and bar.I will be sure to communicate these comments to her so that she can properly recognized for a job well done.I hope you will stay with us again so that we have another opportunity to provide an excellent stay.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Maysoon,Thank you for your high score of our hotel.We hope you will stay with us again.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Shoora,Thank you for your review. I am glad to see you enjoyed your stay and rated us a 5/5!We hope to host you again soon.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Timothy,Thank you for your review of our property. I am disappointed to here that we fell short of meeting your expectations.Rest assured that I will personally be inspecting your guest room to determine what we can improve to ensure your stay experience remains an isolated incident. I will also be communicating your comments with our housekeeping and food and beverage leadership so that they are aware of your experience and can make improvements.I apologize that we fell short of meeting your expectations, but hope that you will stay with us again so we can provide a more positively memorable stay.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Kalima,Thank you for your positive review of our property. I am delighted to see that you had a great overall experience.I hope you will stay with us again so that we may have the opportunity to provide excellent service again.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear L,Thank you for taking the time to review our property. While 4/5 is certainly a high score, I am sorry we did not provide a 5/5 experience for you.I hope you will stay with us again so that we have the opportunity to provide a 5/5 experience.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Marsha,Thank you for your perfect-score review of our property. We hope to host you again soon.Sincerely,Zachary WalzerOperations Manager

Dear Anonymous,Thank you for your review of our property. While 8 out of 10 is certainly a high score, I am sorry to hear that your coffee was never replaced and that this kept us from scoring a perfect 10.Rest assured I will be bringing this comment to our housekeeping team so that we may take steps to ensure your stay experience remains an isolated incident.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear David,I am delighted to see you found your stay worthy of a perfect 5 out of 5 score. I hope you will stay with us again soon!Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Maria,Thank you for your positive review. I am glad to see you enjoyed your stay!I hope you will stay with us again.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Karin,Thank you for your 5 out of 5 review of our property! We are glad you enjoyed your stay.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear guest,Thank you for your review of our hotel. While I am delighted to see such positive comments about our hotel, I am disappointed that we only achieved an 8/10 on your survey, as this would make it seem that we missed meeting your expectations in some way.I hope that you will stay with us again so that we have the opportunity to improve and achieve a 10/10 survey.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Kennly,Thank you for your review. I am delighted to see that you found us a perfect 5/5! I hope that you will stay with us again.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Nubia,I am delighted to see such a high score and positive comments about our property. We strive to provide excellent hospitality and I am pleased to see that we met our goal. I hope that you will stay with us again so that we may have another opportunity to host you.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Jeffrey,Thank you for taking the time to review our property. While 4/5 is a high score, I am disappointed to hear that we could have met your expectations better in cleanliness. Rest assured I will be sharing your comments with our housekeeping team so that we can take efforts to ensure your experience remains an isolated incident.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Thank you for the 5-star rating on Expedia. We look forward to accommodating your future travels to the Shelton area..

Dear Sukine,Thank you for taking the time to write a review about your recent stay. We are all happy to hear that you felt the hotel had great service during the time you spend with us.We look forward to accommodating your travel needs in the future.

Dear Aaron,Thank you for your review. I am delighted to see you had a great night's sleep and appreciated our peaceful atmosphere. Although Courtyard hotels do not offer complimentary coffee as a brand standard, feedback such as yours is important in understanding our guest's preferences.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Shantelle,Thank you for your positive review of our property. While I am delighted to see that you found our property to be great, I am disappointed at our failure to elicit a 5/5 score. Hopefully we can host you again and we look forward to serving you excellently.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Mary,Thank you for your positive review of our property. I am glad to hear that you had a nice stay. I hope you will stay with us again so that we have another opportunity to host you.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Lisa,Thank you for your review. I am disappointed to see that you only found your stay to be a 3/5. I am sorry to hear that our staff service was less than exceptions, and I will be sharing your comments with the team so that we may make improvements to improve our next guests' experiences. I am confused, however, about your comments about our elevators, as they have been in working order for quite some time.Nevertheless, I am glad to see you found value in your stay and you enjoyed our location.Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton

Dear Veronica,Thank you for your 5-star review of our property. I am pleased to see you found our check-in and check-out to be fast but not compromising on service. I hope you will stay with us again soon!Sincerely,Zachary WalzerOperations ManagerCourtyard Shelton