Indoor pool, outdoor pool, open 11:00 AM to 10:00 PM, pool umbrellas
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Reviews of Kapadokya Hill Hotel & Spa

5 out of 5
Kapadokya Hill Hotel & Spa
Nigde Yolu 4. Km. Göre, Nevsehir

Reviews

9.2

Wonderful

Rating 10 - Excellent. 221 out of 299 reviews" "
Rating 8 - Good. 42 out of 299 reviews" "
Rating 6 - Okay. 16 out of 299 reviews" "
Rating 4 - Poor. 8 out of 299 reviews" "
Rating 2 - Terrible. 12 out of 299 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Cassandra

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We expected way more from this hotel than what we received. Firstly the floors were dirty and the toilet was leaking water onto the floor for our entire stay. We had the jetted bath in the room and every time we used it a FOUL smell came from the sink, the plumbing is so badly done. The “special” rooms are just cheap luxury. AND they are NOT sound proof like they advertise. We could hear entire conversations from the room next to us. The location was also inconvenient, the hotel is about 20 minutes away from all the main attractions of Cappadocia. Overall, don’t waste your money on cheap luxury. We stayed at a smaller hotel in the main city for our last night and we loved it, and it was half the price.
Stayed 2 nights in Feb 2024

10/10 Excellent

Hazrat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Nilüfer on 30 Nov 2023
Dear Hazrat, First of all, thank you very much for taking the time to rate your vacation. As the entire Kapadokya Hill Hotel & Spa family, your satisfaction is a source of motivation for us. Therefore, we were very happy that you rated our hotel with a 5 score. Finally we will be glad to welcome you again on your next holiday. Sincerely, Kapadokya Hill Hotel & Spa Guest Relations Department

6/10 Okay

Jose

Liked: Cleanliness, staff & service
The location is not good and too far
Stayed 1 night in Sep 2023

10/10 Excellent

Jania, DORAL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente si quieres desconectarte del ruido y la población, restaurante y bar muy bueno y la atención de primera. No l servicio de spa es 5 estrellas. La habitación, muy amplia y cómoda.
Stayed 3 nights in Sep 2023
Response from Guest Relations on 25 Sept 2023
Dear Jania, First of all, thank you very much for taking the time to rate your vacation. As the entire Kapadokya Hill Hotel & Spa family, your satisfaction is a source of motivation for us. Therefore, we were very happy that you rated our hotel with a 5 score. Finally we will be glad to welcome you again on your next holiday. Sincerely, Kapadokya Hill Hotel & Spa Guest Relations Department

10/10 Excellent

Rashonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From check in to check out the stay was wonderful. We stayed in the stan room with its own pool and sauna. It was beyond amazing. The decor of the room (for anniversary) was a nice touch. The entire hotel was so gorgeous, i couldnt stop taking pictures. Room service was fast and delicious. We were gifted champagne on arrival and a beautiful gift box with snack on departure. I would definitely stay again.
Stayed 1 night in Sep 2023
Response from Guest Relations on 12 Sept 2023
Dear Rashonda, First of all, thank you very much for taking the time to rate your vacation. As the entire Kapadokya Hill Hotel & Spa family, your satisfaction is a source of motivation for us. Therefore, we were very happy that you rated our hotel with a 10 score. Finally we will be glad to welcome you again on your next holiday. Sincerely, Kapadokya Hill Hotel & Spa Guest Relations Department

10/10 Excellent

Samira

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were nice and friendly.
Stayed 2 nights in Aug 2023
Response from Guest Relations on 1 Sept 2023
Dear Samira, First of all, thank you very much for taking the time to rate your vacation. As the entire Kapadokya Hill Hotel & Spa family, your satisfaction is a source of motivation for us. Therefore, we were very happy that you rated our hotel with a 5 score. Finally we will be glad to welcome you again on your next holiday. Sincerely, Kapadokya Hill Hotel & Spa Guest Relations Department

10/10 Excellent

Hesham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Guest Relations on 17 Aug 2023
Dear Hesham, First of all, thank you very much for taking the time to rate your vacation. As the entire Kapadokya Hill Hotel & Spa family, your satisfaction is a source of motivation for us. Therefore, we were very happy that you rated our hotel with a 10 score. Finally we will be glad to welcome you again on your next holiday. Sincerely, Kapadokya Hill Hotel & Spa Guest Relations Department

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, facilities and food. Assisted with all sorts of activities… 5 STARS in my book… Congratulations and thank you to the ENTIRE staff at the Hill
Stayed 2 nights in Aug 2023
Response from Guest Relations on 3 Aug 2023
Dear Victor, First of all, thank you very much for taking the time to rate your vacation. As the entire Kapadokya Hill Hotel & Spa family, your satisfaction is a source of motivation for us. Therefore, we were very happy that you rated our hotel with a 5 score. Finally we will be glad to welcome you again on your next holiday. Sincerely, Kapadokya Hill Hotel & Spa Guest Relations Department

10/10 Excellent

Ahmadreza, newport beach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff and great room
Stayed 3 nights in Jun 2023
Response from Guest Relation Team on 16 Jul 2023
Dear Ahmadreza, First of all, thank you very much for taking the time to rate your vacation. As the entire Kapadokya Hill Hotel & Spa family, your satisfaction is a source of motivation for us. Therefore, we were very happy that you rated our hotel with a 5 score. Finally we will be glad to welcome you again on your next holiday. Sincerely, Kapadokya Hill Hotel & Spa Guest Relations Department

10/10 Excellent

SHAWNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so kind and helpful. They helped and fulfilled all our requests. The room was amazing!
Stayed 1 night in Jun 2023
Response from Guest Relations on 27 Jun 2023
Dear Shawna, First of all, thank you very much for taking the time to rate your vacation. As the entire Kapadokya Hill Hotel & Spa family, your satisfaction is a source of motivation for us. Therefore, we were very happy that you rated our hotel with a 5 score. Finally we will be glad to welcome you again on your next holiday. Sincerely, Kapadokya Hill Hotel & Spa Guest Relations Department

8/10 Good

shanti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used the spa service for massage and Hammam. The ladies providing the service cannot speak English at all. They were also very rude. Highly recommend translator or some staff who can speak English. We were not told swim caps mandatory in the pool, they charged us 20 lira for each cap. Although check in time was 2pm they made us wait till 4 to get us checked in. Hotel and rooms were good. Staff at dining area, very good.
Stayed 2 nights in Jun 2023
Response from Guest Relation Team on 27 Jun 2023
Dear Shanti, First of all, thank you very much for taking the time to rate your vacation. As the entire Kapadokya Hill Hotel & Spa family, your satisfaction is a source of motivation for us. Therefore, we were very happy that you rated our hotel with a 4 score. Finally we will be glad to welcome you again on your next holiday. Sincerely, Kapadokya Hill Hotel & Spa Guest Relations Department

10/10 Excellent

Dison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff were great and looked after us as a vip
Stayed 3 nights in Jun 2023
Response from Guest Relation Team on 9 Jun 2023
Dear Dison, First of all, thank you very much for taking the time to rate your vacation. As the entire Kapadokya Hill Hotel & Spa family, your satisfaction is a source of motivation for us. Therefore, we were very happy that you rated our hotel with a 10 score also we're glad to hear that you mentioned our staff. We will be glad to welcome you again on your next holiday. Sincerely, Kapadokya Hill Hotel & Spa Guest Relations Department

8/10 Good

Hossein, VA Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2023
Response from Guest Relation Team on 27 Jun 2023
Dear Hossein, First of all, thank you very much for taking the time to rate your vacation. As the entire Kapadokya Hill Hotel & Spa family, your satisfaction is a source of motivation for us. Therefore, we were very happy that you rated our hotel with a 4 score. Finally we will be glad to welcome you again on your next holiday. Sincerely, Kapadokya Hill Hotel & Spa Guest Relations Department

10/10 Excellent

Mirko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love it
Very well managed. The staff is super nice and provided the best hospitality. My girlfriend and I stayed for three nights. The hotel is a little away from the center of the action in Göreme but so worth it. We love starting our day with breakfast in the beautiful hotel and used all the accessible amenities, our favorite was definitely the spa following with the pool!!! Perfect time for couples.
Stayed 3 nights in May 2023
Response from Guest Relation Team on 1 Jun 2023
Dear Mirko, First of all, thank you very much for taking the time to rate your vacation. As the entire Kapadokya Hill Hotel & Spa family, your satisfaction is a source of motivation for us. Therefore, we were very happy that you rated our hotel with a 10 score. Finally we will be glad to welcome you again on your next holiday. Sincerely, Kapadokya Hill Hotel & Spa Guest Relations Department

4/10 Poor

Johnathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was promised an upgrade and did not receive it. I didn't get a ride to hotel and back for a discount either. They dont respect VIP status
Stayed 2 nights in Jan 2023
Response from Kapadokya Hill Hotel & Spa Guest Relations on 30 Jan 2023
First of all thank you for your review, we were glad to guest you in our hotel as VIP guest. VIP guest access were: 1.If an upper room of your booking is available we can (not must) give free upgrade. And your room type was Premium Cave Suite, upper room type is Harem Cave Suite room which you didn't want. You asked from us free upgrade to Madonna Suite room which was price difference from your room type 700 per night. We politely informed you that Madonna Suite room was just one and not available. But we also had informed you that can make discount to Monalisa Suite room or Shakira Suite room which you didn't confirmed. 2.If you chose VIP transfer from the airport %20 discount. And you chose Standart transfer but we gave it free for you. 3. If you have Spa packages %20 discount from total price. But you had %20 discount per person.We respect all of our guests especially Expedia VIP guests. We also feel very sad that you have made such an rating, even though we have provided you with all the VIP facilities offered. Thank you for your time.Sincerely, Kapadokya Hill Hotel & Spa Guest Relations Department

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The highest quality hotel in the Cappadocia region
I stayed at the highest quality hotel in the area. It was really a great hotel, designed with wonderful architecture that fits the culture of the region. I definitely recommend that people who want to come stay at this hotel.
Stayed 1 night in Jan 2023
Response from Guest Relations on 15 Jan 2023
Dear Mustafa, First of all, thank you very much for taking the time to rate your vacation. As the entire Kapadokya Hill Hotel & Spa family, your satisfaction is a source of motivation for us. Therefore, we were very happy that you rated our hotel with a 10 score. Finally we will be glad to welcome you again on your next holiday. Sincerely, Kapadokya Hill Hotel & Spa Guest Relations Department

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kapadokya Hill Hotel & Spa offers an amazing stay for those who are in search of a unique vacation in Cappadocia. Premium Cave Suite we stayed at was spacious, comfortable and quiet. The staff were incredible friendly, helpful and responsive to all our requests including last minute booking requests for activities. Food at the hotel restaurant was delicious. I would absolutely recommend Kapadokya Hill Hotel & Spa to all travelers.
Stayed 2 nights in Oct 2022
Response from Guest Relation Team on 22 Oct 2022
Dear Jon, First of all, thank you very much for taking the time to rate your vacation. As the entire Kapadokya Hill Hotel & Spa family, your satisfaction is a source of motivation for us. Therefore, we were very happy that you rated our hotel with a 5 score. Finally we will be glad to welcome you again on your next holiday. Sincerely, Kapadokya Hill Hotel & Spa Guest Relations Department

10/10 Excellent

Nargis

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Sep 2022

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, Gore is close to Goreme without the hustle and noise. You must be driving though, in order to reach all the sites. Excellent breakfast.
Stayed 4 nights in Sep 2022
Response from Guest Relations on 7 Oct 2022
Dear Gustavo, First of all, thank you very much for taking the time to rate your vacation. As the entire Kapadokya Hill Hotel & Spa family, your satisfaction is a source of motivation for us. Therefore, we were very happy that you rated our hotel with a 5 score. Finally we will be glad to welcome you again on your next holiday. Sincerely, Kapadokya Hill Hotel & Spa Guest Relations Department

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!!
Brilliant and amazing stay!! Reception team were fantastic and helped us as much as they could! Massage was great! Restaurant staff were good too!! No complaints! Was a nice relaxed stay!! Room was fantastic- especially the jet bath! Loved the photo statues outside! Would stay again if we’re ever back!!
Stayed 3 nights in Aug 2022
Response from Guest Relations Department on 13 Sept 2022
Hello Radis Valiullin, First of all, thank you very much for taking the time to rate your vacation. As the entire Kapadokya Hill Hotel & Spa family, your satisfaction is a source of motivation for us. Therefore, we were very happy that you rated our hotel with a full score. We will be glad to welcome you again on your next holiday. Sincerely, Kapadokya Hill Hotel & Spa

10/10 Excellent

Ahmad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is impeccable. The manager has upgraded our room which was the highlight of our trip. Very highly recommended.
Stayed 2 nights in Sep 2022
Response from Guest Relations Department on 13 Sept 2022
Hello Dear Ahmad, First of all, thank you very much for taking the time to rate your vacation. As the entire Kapadokya Hill Hotel & Spa family, your satisfaction is a source of motivation for us. Therefore, we were very happy that you rated our hotel with a full score. We will be glad to welcome you again on your next holiday. Sincerely, Kapadokya Hill Hotel & Spa

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, service, food, everything!!!
Stayed 3 nights in Sep 2022
Response from Guest Relations Department on 8 Sept 2022
Hello Mr. Arturo First of all, thank you very much for taking the time to rate your vacation. As the entire Kapadokya Hill Hotel & Spa family, your satisfaction is a source of motivation for us. Therefore, we were very happy that you rated our hotel with a full score. We will be glad to welcome you again on your next holiday. Sincerely, Kapadokya Hill Hotel & Spa

10/10 Excellent

Rowshan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very good and friendly, they attended to all our needs. They booked taxi transfer from the airport to the hotel, and also booked activities for us. The driver he appointed us, Mr Ramazan, was an amazing guy. He showed us all around Cappadocia and treated us like family. The hotel is amazing in terms of their suites, very unique and amazing Cave Hotel.
Stayed 1 night in Apr 2022
Response from Guest Relation Team on 12 Oct 2022
Dear Rowshan , First of all, thank you very much for taking the time to rate your vacation. As the entire Kapadokya Hill Hotel & Spa family, your satisfaction is a source of motivation for us. Therefore, we were very happy that you rated our hotel with a 5 score. Finally we will be glad to welcome you again on your next holiday. Sincerely, Kapadokya Hill Hotel & Spa Guest Relations Department

8/10 Good

Geri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The dinners were below standard
Stayed 3 nights in Aug 2022
Response from Concierge on 30 Aug 2022
Dear Geri,First off all, we would like to thank you very much for taking your valuable time and sharing your 5 stars review on Google with Kapadokya Hill Hotel & SPA, which has been selected as one of the the ''Top 100 Most Admired Hotels" in Turkey by Otelpuan.com for 3 years in a row.We hope we have the chance to host you again at Kapadokya Hill Hotel & Spa.

10/10 Excellent

Nur demet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing. It’s Very quiet area. Breakfast is fabulous. I stayed with my family but I would suggest more couple to stay here . Amazing staff, great service, I would definitely come back here again. Thanks for everything guys.
Stayed 2 nights in Aug 2022
Response from Guest Relations on 29 Aug 2022
First of all thank for your time and kindness.That was a pleasure be with you maybe next time we have a chance to host you again.Sincerely,

10/10 Excellent

Mustafa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing place! Stayed in the Harem Suite. Worth every dollar. The hotel has a nice vibe. Great staff and great service. The food is wonderful. Highly recommend and would definitely stay again.
Stayed 2 nights in Jul 2022

10/10 Excellent

Bai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kapadokya Hill Hotel
This is one of the best hotels I have stayed in throughout my time traveling the world. The service was exceptional and the staff were super nice and professional. When I made a request for a room upgrade, zeynep was able to provide me with the best room available at no extra cost. I highly recommend this place and I would definitely return to this hotel next time I am Kapadokya.
Stayed 2 nights in Jul 2022
Response from Guest Relation Team on 17 Jul 2022
Thank you for your review from Expedia. We're pleasured to see your review. We hope to see you again another time.

10/10 Excellent

yolla, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area and argup cities view and city life is fantastic
Stayed 2 nights in Jun 2022
Response from Guest Relations on 2 Jul 2022
Thank you for your 5 point review from Expedia. We are very glad that you had a pleasant time. We hope that we will have a chance to welcome you back to Cappadocia Hill Hotel & Spa.

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent!! Everything in the hotel it’s perfect . They have top notch restaurants. Price are reasonable. You must try out there spa! There was nothing better than long day and getting massage. There room were pure level of art!! Only complaint it’s that the room were little humid , I don’t know if it’s from the rock.
Stayed 4 nights in Jun 2022
Response from Guest Relations on 30 Jun 2022
First of all thank you for your review from Expedia. Our cave rooms is original caves and it's normal to little humid. In addition we're pleasured to see your review. Best regards from Capadoccia,

10/10 Excellent

Robert Brian, Carol Stream

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous hotel. Nice, fresh, culturally relevant decor. Many services available. The staff were very friendly and efficient. I got the impression that they would find a way to do pretty much anything we wanted to try. We especially enjoyed the spa and the pool. The food was exceptional. Breakfast was a very nice buffet with good variety and local charm, including a woman making fresh gozleme to order. The restaurant menu also had many local specialties and everything tasted great. We enjoy learning new languages when we travel, and the whole staff joined in to help us out. It felt like they had as much fun as we did. We would definitely recommend this as a place for a leisurely vacation and suitable for anyone who wants to combine sightseeing with a little bit of pampering thrown in on the side.
Stayed 4 nights in Jun 2022
Response from Guest Relations on 30 Jun 2022
Thank you for your review from Expedia. We're extremely happy that you have used the facilities inside the hotel. We hope to see you again another time.

10/10 Excellent

Sopna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Shahzad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff very helpful and going out their way to give you a lovely experience
Stayed 4 nights in May 2022
Response from Guest Relations on 30 Jun 2022
Thank you for your review from Expedia. We're pleasured to see your review. We hope to see you again another time.

8/10 Good

Tamer

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was excellent other than a leak in the ceiling and the overall moisture in the cave that left our clothes damp overnight. The staff, in particular Luna and Enes were very helpful. They were very friendly, welcoming and added an overall warmth to our stay.
Stayed 1 night in May 2022
Response from Guest Relations on 30 Jun 2022
Thank you for your review from Expedia. We're pleasured to see your review. We hope to see you again another time.

4/10 Poor

Seneca, Surrey

Stayed 2 nights in May 2022

10/10 Excellent

Marie Therese F.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t even know where to start!!! This property is by far one of the best hotel my wife & I have stayed throughout our travel. We’ve never seen anything like it. The rooms were out of this world. The staffs are great, they cater to all of our needs. One of the hotel staff Dolunay added the cherry on the ice cream. She was so good to us and went above and beyond to ensure our trip to Cappadocia was a very memorable one. To the hotel manager, Dolunay deserves a raise she’s the best!!! Thank you Hill hotel & spa for taking good care of us 🙏🙏🙏.
Stayed 2 nights in Apr 2022
Response from Guest Relations on 21 Apr 2022
Your valuable opinions are very important to us, and we are very happy that you conveyed your satisfaction to us by scoring. Hope to meet you again at Hill Hotel as soon as possible, From Göre Town With love and respect, Kapadokya Hill Hotel and SPA Family

10/10 Excellent

Husna, bellevue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay. There was a miscommunication on the VIP upgrade however Dolunay, Sedef and Bossan were very kind and helpful and immediately helped me to change rooms. I was lucky enough to upgrade to the Queen Suite and Oh.My.GOODNESS! It was lovely. Breakfast was great and the service from staff was probably the most genuine I have witnessed. I hope to be able to come again in the summer. I really enjoyed my stay.
Stayed 2 nights in Apr 2022
Response from Guest Relation Team on 8 Apr 2022
Dear Husna, We are very happy with the interest you have shown in our hotel and the satisfaction you have heard.We hope we may have the chance to welcome you again soon in our hotel. With respect and love to the Cappadocia Hill Hotel Spa Family :)

2/10 Terrible

Hasina

Stayed 2 nights in Mar 2022

8/10 Good

GÖKAY EGEMEN

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

2/10 Terrible

Hichem

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2022

2/10 Terrible

Hichem

Disliked: Staff & service, amenities
Stayed 3 nights in Feb 2022

2/10 Terrible

ziad

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel refused to upgrade our room even though they had available room immediately adjacent to ours. When we insisted, the hotel sent Expedia a mail Cancelling our reservation, claiming they had reservation problems while we had already checked-in the room, and the reservation was done and paid for more than a month in advance. They only offered tea and artificial juice during breakfast, and charged additional for regular coffee. The Hotel and services are way over priced and comparable to a 3-star hotel at Best.
Stayed 4 nights in Dec 2021
Response from guest relation team on 31 Jan 2022
dear ziad Thank you for your interest in our hotel. We couldn't give you a free upgrade because there was no availability in our rooms.We hope you will understand this. We do not think that we deserve this rating just because of this. We hope that we can have the chance to welcome you again in our hotel as soon as possible. With our respect and love, the Cappadocia hill family

8/10 Good

Felicia

Stayed 1 night in Dec 2021

10/10 Excellent

mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

10/10 Excellent

Imranur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel👍
Great place and service 👌😊
Stayed 1 night in May 2021
Response from Guest Relations & Concierge on 8 Jun 2021
Dear Imranur, We would like to thank you for your review to Kapadokya Hill Hotel & Spa, As "2017-2018 and 2019-2020 'Internationale Five Star Hotel Award, the LUX 2016 World's Best Honeymoon Hotel award, the Most Admired top 100 hotel award Etstur 2020 Otelpuan Turkey and Tripadvisor 2017-2018-2019 Certificate of Excellence and 2020 Traveller's Choice Award on behalf of Kapadokya Hill Hotel & Spa 12+. As Kapadokya Hill Hotel & Spa family, we would be pleased to welcome you again. Our sincere from Gore Town and Cappadocia, On behalf of Guest Relations & ConciergeDear Beloved Guest, We would like to thank you for your review to Kapadokya Hill Hotel & Spa, As "2017-2018 and 2019-2020 'Internationale Five Star Hotel Award, the LUX 2016 World's Best Honeymoon Hotel award, the Most Admired top 100 hotel award Etstur 2020 Otelpuan Turkey and Tripadvisor 2017-2018-2019 Certificate of Excellence and 2020 Traveller's Choice Award on behalf of Kapadokya Hill Hotel & Spa 12+. As Kapadokya Hill Hotel & Spa family, we would be pleased to welcome you again. Your lovely reviews motivate us to better service. Our sincere from Gore Town and Cappadocia.

4/10 Poor

Sarah

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Beware this hotel doesn't offer what it advertises
I would not recommend staying here. While it lists the shuttle and gym as amenities not available during covid, it does not list the pool as being closed. We arrived to be told we could not use it. They also list having a terrace, they do not. The only place you can walk to from the hotel is a gas station and your view is of a road. For these reasons we decided to move to Anatolian Houses in Goreme (highly recommend). Our reservation was nonrefundable so we still paid for the room. The next day we contacted them to book services at the spa, but were told the spa is only for guests. We informed them we had paid for a room for 2 nights so technically we were still guests (we just weren't using the room we paid for); they refused. Had we been allowed to use the facilities I would not have asked for a refund, but considering I was not allowed to pay for spa treatments I believe I am entitled to a full refund, but they are refusing. Beware! This hotel does not offer what it advertises.
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is located middle of nowhere everywhere you go you need transportation, Upon arrival at first sight hotel doors was closed looked creepy abandoned. We were greeted right by the hotel staff but our second day there was no hot water to take shower after repeatedly calling the reception they couldn't fix the problem we had to switch the room which was really inconvenient after we unpack. The problem was if someone takes a long shower there isn't enough hot water for the second room to use They turned down the hot water temperature to save money which is not acceptable. We had to move in to the other room. On the second or third day While I was working in my room all of a sudden I started sneezing. I notice there was concrete dust coming under my door from the hallway. I open the door and right across from me there was unfinished room and two lady trying to sweep the concrete dust and their door was wide open all that dust ended up in my room. I called the complain they put a towel under my front door it is priceless I guess. Well if you going to eat there don't order cold sandwich you will get half of loaf of bread instead of sandwich bread inside is some cheese and tomato. I was there to spend my honeymoon thanks God my wife was pation so we didn't let hotel we were staying to ruin it for us. I would rate this hotel is one star. Staff was nice but I belive hotel manager and the owner is the problem they have no idea how to run a hotel. This place way overrated.
Stayed 4 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, spacious rooms suitable for couple no kids. Best with a rented car, location is a bit remote. Overall I enjoyed my stay and will probably go there again
Stayed 4 nights in Mar 2021
Response from Guest Relations & Concierge on 11 Apr 2021
Dear Guest, First of all thank you very much for your comment on Expedia regarding your stay at – Kapadokya Hill Hotel & Spa which was awarded 2017-2018 and 2019-2020 ‘İnternational Five Star Hotel’ and LUX 2016 Best in Honeymoon & Romantic Getaways Awards. We are glad that you enjoyed stayin witg us as well as Spa treatments also. We also thank you for your detailed review. As Kapadokya Hill Hotel & Spa family, we would be pleased to welcome you again.

10/10 Excellent

Salmanhameed, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are as couple has visited many hotel accross the world and has many things, we stayed there for 2 nights in premium caves suit, what a great experience and what a lovely service from hotel staff espacially from Bushra and Hakan, extremely helpful, it is one of the best cave hotel i have seen in kapodokya, 20 minutes away from main attarctions, the food in the hotel and breakfast was perfect, must mention that honey and butter. I would recommend to everyone.
Stayed 2 nights in Dec 2020
Response from Concierge on 10 Dec 2020
Dear Beloved Guest, We would like to thank you for your review to Kapadokya Hill Hotel & Spa, As "2017-2018 and 2019-2020 'Internationale Five Star Hotel Award, the LUX 2016 World's Best Honeymoon Hotel award, the Most Admired top 100 hotel award Etstur 2020 Otelpuan Turkey and Tripadvisor 2017-2018-2019 Certificate of Excellence and 2020 Traveller's Choice Award on behalf of Kapadokya Hill Hotel & Spa 12+. As Kapadokya Hill Hotel & Spa family, we would be pleased to welcome you again. Our sincere from Gore Town and Cappadocia, On behalf of Guest Relations & Concierge

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2020

4/10 Poor

Caushi

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No wifi in hotel
Stayed 3 nights in Oct 2020
Response from sales manager on 3 Nov 2020
we dont think so.