The hotel itself is lovely, tastefully decorated, good location. The standard room we were given opened up to a common terrace which is very nice. Rooms are huge but no air circulation, very hot and desperately impractical. I'm glad it was just me and my son because I wouldn't know where to put my very tall husband. Just two small wingback chairs and an ottoman to sit. The bed is round and carved into the wall so you have to crawl in. No closet space in the room, no place to hang your coats when you enter. There is a single door closet in the bathroom. The bathroom is very big with two tiny bowl shaped sinks which were clogged. It is seperated from the room by a glass wall and privacy is provided via a curtain which leaves a third of glass uncovered and is actually see through. So you get to do your business in front of your loved ones. Such a fail in terms of interior design. I don't know if it was due to low season (November), but the hotel seems to be understaffed. On our first full day, The room service showed up around 5pm right after we came back from a very tiring day trip. I told them to not bother with cleaning, just pick up the dirty coffee cups. The lady took them to the bathroom run them under the water, dried them with a questionable cloth and put them back. I would have clutched my pearls if I had any. Second day, same time, we let them in, no proper cleaning, no change of towels, same thing with the dishes. Unacceptable especially during pandemic.