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Reviews of Motel 6 Nephi, UT

2 out of 5
Motel 6 Nephi, UT
2195 S Main St, Nephi, UT

Reviews

6.6
Rating 10 - Excellent. 94 out of 521 reviews" "
Rating 8 - Good. 165 out of 521 reviews" "
Rating 6 - Okay. 116 out of 521 reviews" "
Rating 4 - Poor. 86 out of 521 reviews" "
Rating 2 - Terrible. 60 out of 521 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
I like the location of this property. It feels safe. Bed had clean sheets, fairly comfortable , bathroom was clean and towels were clean. Floor in the bedroom wasn’t clean. I wiped off with paper towels. It was quiet. Had a good sleep. I stay at this property because it meets the requirements for passing through and allows dogs. We’ll stay again on my way back. It’s cleaner and safer than other motels 6. Have never had a really bad experience. Have stayed here several times.
Stayed 1 night in May 2024

10/10 Excellent

Rosanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything we needed was here! Very nice staff
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 8 Apr 2024
Hi Rosanna,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 Okay

James

Travelled with partner
Disliked: Amenities, property conditions & facilities
Limited amenities
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 Poor

Bob

Travelled with partner
Disliked: Amenities, property conditions & facilities
You get what you pay for. We had a quiet night but the bathroom was atrocious! The toilet squealed like a hyena caught in a trap, the fan sounded like a diesel engine on a cold morning, the taps of the tub were falling off the wall and the doorknob was falling off. This unit (room 104) has had zero maintenance.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi BobThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

4/10 Poor

Penny

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very run down. It's dirty and needs attention. Even though it's inexpensive, it should be clean and not falling apart.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Penny,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 28 Mar 2024
Hi Lisa,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Connie

Disliked: Amenities, property conditions & facilities
Paper thin walls and you can hear alarms and phones ringing in adjoining rooms. Fire alarm went off at 3:30 am and I could hear staff arguing in the hall about how to shut it off. The place was just all around noisey.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Connie,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 Terrible

Julie

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 18 Mar 2024
Hi Julie, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

6/10 Okay

Michael

Whst you would expect from a Motel 6 at this price point per night. Bonus was the pool, my kids enjoyed it.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Michael,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Eric

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Will not stay here again. Upon check in the front desk lady was not professional and couldn’t get us checked in. Another lady came up and tried to help and they were arguing in front of us. The person in front of us came back and said that their room wasn’t cleaned…. The lady was not very professional at all I was embarrassed for them.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Eric,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 Okay

Daniel

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
We checked in early morn hours which according to motel 6 advertisment. " They leave the light on for you" which is why I always stay with motel 6 while traveling because they don't make you wait until 3 pm to check in, which motels do. They will let you check in around 5-6 am and you can stay until check out the next day which is the normal checkout date. But this particular motel 6 was trying to make us leave at 5 pm basically saying we could stay 24 hrs and we had to leave before check out at 11 am . We did get it worked out but I don't think we should of even had to deal with that lady telling us she was going to make us leave at 5 pm. Especially because we offered to wait a few more hrs to check but the very nice night clerk seen that we had kids and said she wouldn't make us wait in the cold.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 13 Feb 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Milton

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old and unkept place to stay. Bugs in the room and a wierd smell
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 29 Jan 2024
Hi Milton,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6#Team6

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from MOTEL 6 Nephi on 6 Mar 2024
Thank you for give that great review we do appreate it.It helps we will keep work hard for your comfort and safety.

8/10 Good

Glendonna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Dec 2023
Response from Management on 23 Apr 2024
Thank for staying with us we hope to see you in the near future.

8/10 Good

dawn

Stayed 1 night in Dec 2023
Response from The management on 23 Apr 2024
Thank you for your review. It really helps us out. It looks as though you had a good stay. We hope to see you in the near future and we are always improving. Keeping stay the best.

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management callie on 23 Apr 2024
Thank you for the great review it really help to let’s us know how we are doing.so

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Not bad for the price. They advertise a pool and hot tub but both were out of service.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 7 Dec 2023
Hi Traveler,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Heather

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly staff. Easy and prompt check in. Noisy people in room above us.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 7 Dec 2023
Hi HeatherWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 Terrible

Clint

Stayed 1 night in Nov 2023
Response from Management on 23 Apr 2024
Clint I am sorry our stay was the best. I wish you would’ve left me a few notes so that I would’ve known what to work on, but in spite we still will work on everything to try to make the best day ever hopefully, the next time you may read.

2/10 Terrible

Alexandra

Liked: Staff & service
Disliked: Cleanliness, amenities
VERY NOISY. Floor in room dirty! Staff was very nice. Paint peeling in pool but told ok to use!! No way! Staff only good thing I found!
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi Alexandra,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 Good

Julee

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable, clean and convenient. Staff had been really nice and helpful. Only con was no ice machine and the coffee ran out early.
Stayed 4 nights in Nov 2023
Response from Brand Experience Team on 13 Nov 2023
Hi Julee,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

2/10 Terrible

Fran E

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is very outdated, I don’t think it has been renovated since it was built. No ink for printer, thus no receipt, no breakfast, luggage cart falling apart. This property should not be listed on Expedia! Very disappointed!
Stayed 1 night in Oct 2023
Response from MOTEL 6 Nephi Manger Callie on 31 Oct 2023
Dear Fran we are very sorry you didnt enjoy your stay. we are starting to renavate. as for the things that are not working like the cart i explaned that we have those things on order we cant for see break downs. I hope your room was clean and comforable.

4/10 Poor

Debbie

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Half the time there was no one at the front desk if you needed help
Stayed 3 nights in Oct 2023
Response from MOTEL 6 Nephi Manger Callie on 31 Oct 2023
Debbie i am very happy that you told me bout the desk. I wil be getting on that. Thank you we will be doing better in the furture.

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again...
Stayed 1 night in Oct 2023
Response from MOTEL 6 Nephi Manger Callie on 31 Oct 2023
Thannk you for letting us know that you enjoyed your stay. we hhope to serve youu even more att another date.

6/10 Okay

David

Business traveller
Disliked: Property conditions & facilities
Not great
It’s a bit in disarray. Walls are thin and heater was noisy.
Stayed 1 night in Oct 2023
Response from MOTEL 6 Nephi on 25 Oct 2023
thank you for yolur review and yss we are in the middle of changeing are rooms we are put a new face on the place so hopefully the next time you stay we will be all fixed up with new.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Slept in an Ash Tray
I understand you get what you pay for, and most things about this place were adequate. However, our room smelled like an ashtray. They gave us some febreeze when asked, but it was a pretty rough night.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 24 Oct 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Jeff

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved this hotel because it had indoor pool and hot tub. Arrived to find it closed for remodeling. Checked ahead to verify reservation, arrived and found room was occupied by someone else. Was told by staff "this happened the previous night". Waited at least half hour before we were finally given another room. Jenny the clerk, had just come on duty. She was helpful and friendly.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 24 Oct 2023
Hi Jeff,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

Connie

Stayed 1 night in Oct 2023
Response from Management on 23 Apr 2024
hi Connie very glad you left us a review it looks so we need to work on a few things. We will be happy to do so and make it right for you the next time you stop by thank you for letting us know.

6/10 Okay

Darren

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was a little over priced for the cindition it was in
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 24 Oct 2023
Hi Darren,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Pam

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not what I expected. It was dirty, the windows were dirty and there wasn’t a fridge as advertised.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 17 Oct 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Guy

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from MOTEL 6 Nephi on 25 Oct 2023
Thank you for tyour review i just wish you could have left me a few note so we know how to serve you better

6/10 Okay

Cherie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The back door or side door, by the pool area had a door that had a piece of plastic where the glass was to have been. The emergency buzzer had been disconnected as they were working on the spa area. The hot tub was down the three days we were there but were advised we could still use the pool.
Stayed 3 nights in Sep 2023
Response from MOTEL 6 Nephi Manger Callie on 5 Oct 2023
Thank you for your review i hope thing will be better next time. we are working on thing as fast as we can get people here.

8/10 Good

Debra

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Looks like this property is under construction... little noisy, but we understand... people came in after us, but the desk clerk was missing ❓ 3 different peoples left the property for other places to stay ...the dryer door needs to be fixed also...
Stayed 1 night in Oct 2023
Response from MOTEL 6 Nephi Manger Callie on 5 Oct 2023
I really appreciate you letting me know i had a missing empolyee that will not be happening again.and your patience with the things we are fixing thank you come see us again

6/10 Okay

Michael

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was lowest cost room in Nephi. Hotel was far enough from interstate to not be noisy. NB off ramp near hotel was closed due to road construction. Room facilities were in poor shape. Plumbing in shower was falling off the wall. Lots of holes and cracks in walls.
Stayed 1 night in Oct 2023
Response from MOTEL 6 Nephi Manger Callie on 5 Oct 2023
Michael thank you for your kind words this year has been a crazy one with road constructionand everys thing falling appart but we do have people comming to fix it all. we are looking forward to your next stay.

8/10 Good

Jay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good motel.
Rooms were very clean and bed was comfortable. Price was excellent. Stairs were dirty and back door broken out. Pool advertised but out of order. Not a 4 star motel but would stay there again. Staff was very friendly and helpful.
Stayed 3 nights in Sep 2023
Response from MOTEL 6 Nephi Manger Callie on 5 Oct 2023
Thank you for the nice review we really apprciate the kind words looking forward to have you here again

10/10 Excellent

BOTIELUS

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great place for the $. Super friendly desk clerk.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 28 Sept 2023
Hi Traveler,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

6/10 Okay

Kenneth

Liked: Staff & service
No plugs for C-pap
If you use a c-pap or need plugs by the head of the bed. Don't count on a plug unless you get down on the floor and look up under a small table on the wall. crazy.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 28 Sept 2023
Hi Kenneth,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Poor

Kent

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattresses were old and terrible. Rooms need redoing. Needs a paint job
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 28 Sept 2023
Hi Kent,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and bed, even the pillow was comfortable
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 28 Sept 2023
Hi Kristi, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from MOTEL 6 Nephi Manger Callie on 5 Oct 2023
David i wish you could have left me with how i could have made this a better stay.

2/10 Terrible

Joci

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like did they even try?
Told they had one room left in 1st floor but wouldn't give that ine in case an "old" peraon came in. Why would you take a chance that the room may not be rented qhe. There is physically someone i. Front of you? Told I had a non smoking room but it smelled heinous like cigarettes, there was a literally hole punched thru the door. Like do they even care?
Stayed 1 night in Sep 2023
Response from MOTEL 6 Nephi on 14 Sept 2023
I am sorry your experience was not thhe best i would like to say we will be doing more training for the desk person that you delt with we know tht a previous gust had punched in the bathroom door we do have that on order we really appreciate your input it help me get thing better for you the next time.

10/10 Excellent

Camille

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The motel is being reroofed and it is messy and things are shut down. The side door we entered to go to our room didn’t even have a window. It was a plastic covering. Not super happy we weren’t informed when booking that it was being remodeled.
Stayed 1 night in Sep 2023
Response from MOTEL 6 Nephi on 5 Sept 2023
we would like to say thank you for staying with us .I am sorry that you was not told at the time of booking yes we are repairing some things to make everyone stay better and more comfortable.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from MOTEL 6 Nephi on 5 Sept 2023
Thank You for your review we hope you will come stay with us again.

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, room comfort
My stay.
Nobody at front desk. Was checked in by housekeeper. She did a good job. Older property, pool and hot tub not available.
Stayed 1 night in Aug 2023
Response from Nancy Y. on 15 Aug 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Amber

Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2023
Response from MOTEL 6 Nephi on 5 Sept 2023
Amber thank you for staying with us at the motel 6 I am glad you you enjoyed your stay.

10/10 Excellent

Amy

Stayed 1 night in Jul 2023
Response from MOTEL 6 Nephi Manger Callie on 5 Sept 2023
Thank you Amy for the good review . we will be looking ferward to you staying with us again.

4/10 Poor

Karen

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Lady at front desk nice! But SUPER slow! Beds were comfortable but I worried they were unclean on the top blanket?
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 31 Jul 2023
Hi Karen,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from MOTEL 6 Nephi Manger Callie on 5 Sept 2023
I would like to thank you rfor the nice review i am looking forward to seeing you again.

4/10 Poor

Cassandra

Stayed 2 nights in Jul 2023
Response from MOTEL 6 Nephi Manger Callie on 5 Sept 2023
Cassandra i wish you could have written something to let me know how we could service you better.

4/10 Poor

Katherine

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from MOTEL 6 Nephi Manger Callie on 20 Jul 2023
Thank you for taken the time to review us But one thing i wish you could have done for me is tell us how we can do better for you we want to make sure your stay is a goodd one