Nei Xue Tang Tours and Activities

Spacious room, all clean, nice bath, friendly personnel!

I am hesitant to review this hotel, which is marketed as a 4 to 5-star establishment, as it falls short of those expectations. Upon our late evening arrival, there was no assistance with our luggage, nor was there anyone available to guide us to the reception. This was my first visit to this particular hotel in Singapore. However, we had access to the Premier Lounge, where the staff were exceptionally attentive and helpful. I cannot commend them enough and would certainly give them a positive review. Our room was unremarkable, akin to what one might expect in a 3 to 4-star hotel. While it was maintained very clean, the bathrooms were outdated and lacked a bidet. My wife, being from Asia, is accustomed to such amenities, especially in a 4 or 5-star hotel in the region.

Wow wow wow, this place is fantastic. I have stayed in many places in Singapore as well as lived here and the residences were well above what even I expected. To say high end with value is an understatement. The apartment being a 3 bed was very spacious and had all the things you need for a stay. Kitchen was fully equipped. Washer and dryer. Bathrooms were ample and did the job. Clean throughout and I mean clean. Tv was nice and large and had all the channels you need as well as Netflix and YouTube built in, great for my son. Seating was comfy and in all felt a good quality. Beds being the most important were comfy and I had a great first nights sleep which for me is a first. Staff are super friendly and go well above what they have to. No request is a problem. Made you feel valued and pretty much like a VIP. Security booked us in, great guy, super helpful and friendly. Office staff were so welcoming, felt like I had arrived home. Pool is huge and clen and you just want to go straight in. The grounds are perfect, place for kids to play, place for adults to do a bbq, sauna, gym, tennis court and pretty much all you need for a comfortable stay. Literally food on the doorstep with the mall, and quick entry from the front of the residences. Walkways and lifts super clean. Oh and a welcome basket from the team made it feel special. Aircon on when we arrived which was needed. Wi-Fi works great, each room has individual units and controls. Highly recommended