Top Hotels Near Natta-Isola Palace in Novara from NZ$117

"Friendly Rooftop staff.Had safe issues sorted immediately. Breakfast Amazing and also offer a takeout one but you order in advance. Room awful not value for money tho clean smaller than we expected for a Executive room. 9th floor in a corner where the drainpipes were! so continual noise from the rain water even after rain had stopped. Would be better not to put people through the stress of being in this room when it is a 60th birthday celebration and the paying guest needs to sleep for health reasons and early travel we slept one night out of three nights stay. On complaining we were ignored and found staff rude after three complaints,and a room visit to record the noise which the gentleman agreed was noisy It would of been better customer service to move us for the last two nights. I wrote a email to hotel whilst travelling to Laguna for the day I had no reply. On returning to our room a token of bubbly and fruit which I thought was too little to late. We were so tired we drank one glass each the rest was left to go flat unfortunately with no apologies made . Excellent location and most staff very obliging . Aurora especially in the Rooftop terrace."

"Nice hotel in an old Italian style. They offer free airport shuttle to and from the airport. Very convenient location for an early/late flight"

"The Airport shuttle was too hard to find even after talking to the driver. Took a taxi instead "

"Good central location, decent breakfast too. Issues with lifts and some minor room issues, also breakfast room was very crowded at peak times."

"It was clean and modern"

"OMG. I can’t say enough about the staff. I booked this hotel based on breakfast and airport transportation included and it was listed as Milan location. When they first picked us up and the hotel seemed quite a a distance from Milan. It was in a small quiet community about a 15 min taxi ride from the airport. First appearances are deceiving. Tiny small entry, small spaces etc. Then the magic happens. The staff was so kind and helpful. The room is adequate, modern, comfortable with nice shower, plug ins, and super clean. The hospitality was beyond!!! The gals at arrival explained so much. Luca saved us from a big travel mistake as I didn’t realize that the train station was soooo much further away and we had to catch a 7 am train to Spiez Switzerland. They arranged a 430 am breakfast bag to go, taxi to airport to get to train to take us to the main Milan Central!!! But the most lovely surprise was the excellent food at the hotel restaurant!!! This little lovely hotel had a hidden beautiful full service top notch restaurant. Fantastic wine, food and service. We stayed here on our first leg of our trip and the last. It was a perfect way to get to the airport and feel supported in our journey. The driver of the shuttle was so kind and helpful and the hotel communicated almost immediately with any questions or pick up times. Outstanding little gem!! The history behind the hotel is also very fun. Best place in town."

"Brilliant hotel 80's vibe but room was modern and clean, breakfast good too"

"Loved the airport. So convenient. Enjoyed an terrific dinner at the restaurant "

"Nice staff"