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Desk, laptop workspace, blackout curtains, free WiFi
Desk, laptop workspace, blackout curtains, free WiFi
Desk, laptop workspace, blackout curtains, free WiFi

Guest reviews

3.8/5 Good
56 reviews
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Kitchen
Laundry

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationTongariro National Park Whakapapa Visitor Centre11 min drive
Popular LocationTaranaki Falls11 min drive
Popular LocationMt Ruapehu14 min drive

Choose dates to view prices

  • Standard Chalet

    5/5 guest room rating

    Room amenities

    • Mountain view
    • Sleeps 4
    More detailsStandard Chalet
  • Panoramic Studio Suite

    Room amenities

    • 3 sq m
    • Mountain view
    • Sleeps 4
    More detailsPanoramic Studio Suite

About this area

National Park Village

Alpine Chalets is located in National Park Village. Tongariro National Park Whakapapa Visitor Centre and Whakapapa Ski Area are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Taranaki Falls. Discover the area's water adventures with nearby kayaking, or enjoy the great outdoors with cave exploring, hiking/biking trails and rock climbing. Our guests appreciate the lodge's quiet location.

Visit our National Park Village travel guide
Map
Popular Location

What's nearby

  • Tongariro National Park Whakapapa Visitor Centre - 11 min drive
  • Taranaki Falls - 11 min drive
  • Mt Ruapehu - 14 min drive
  • Mt Tongariro - 14 min drive
  • Opotaka Historic Place - 14 min drive

About this property

Alpine Chalets

3-star guestrooms with kitchenettes and patios
Along with laundry facilities, this smoke-free lodge has a garden and barbecues. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. All 12 rooms have free WiFi, and feature kitchenettes with fridges, hobs and microwaves. Guests will also find patios, separate dining areas and Smart TVs. Housekeeping is available once per stay.
Alpine Chalets offers 12 forms of accommodation which are accessible via exterior corridors and feature fans and blackout curtains. Rooms open to patios. Accommodation at this 3-star lodge has kitchenettes with fridges, hobs, microwaves and separate dining areas. Bathrooms include a shower.

This National Park Village lodge provides complimentary wireless Internet access. Smart televisions are featured in guestrooms. Housekeeping is provided once per stay.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self parking
  • Off-street parking

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate dining area

Conveniences

  • No lifts

Guest services

  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Ski storage

Languages spoken

  • English

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Fan
  • Heating
  • Linens

Bathroom

  • Shower
  • Towels

Entertainment

  • 32-inch smart TV

Food and drink

  • Dining room
  • Electric kettle
  • Free tea bags/instant coffee
  • Kitchenette
  • Microwave
  • Fridge
  • Hob

Outdoor space

  • Patio

More

  • Access via exterior corridors
  • Desk
  • Laptop-friendly workspace

Policies

Check-in

Check-in between 2 PM and 9 PM
Early check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property for check-in information
For same day bookings, please contact the property using the information on the reservation confirmation received after booking.

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff
Contactless check-in and contactless check-out are available
Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this lodge?
Self-parking is free at this property.
What time is check-in at this lodge?
Check-in is from 2 PM to 9 PM. A fee applies for early check-in (subject to availability).
What time is check-out at this property?
Checkout is at 10 AM.
Where is this lodge located?
Situated in a national park, this lodge is 9.5 mi (15.3 km) from Tongariro National Park Whakapapa Visitor Centre and 9.7 mi (15.5 km) from Taranaki Falls. Whakapapa Ski Area is 13.7 mi (22.1 km) away.

Guest reviews

Overall score and ratings for Alpine Chalets

3.8
5 - Excellent
14
4 - Good
25
3 - Okay
6
2 - Mediocre
11
1 - Poor
0
3.7
Cleanliness
3.8
Service and Staff
3.8
Amenities
3.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service

Easy checking in and already warm inside... And the owner also welcome us

Stayed 1 night in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a great place to stay!

Stayed 2 nights in Dec 2019

4/5 Good

  • Liked: Staff & service, amenities, property conditions & facilities

Clean Well supplies Comfortable Close to where we wanted to be

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Great view out the front. Room was pretty compact.

Stayed 3 nights in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

The motel has a great view on Mount-Ngauruhoe. It is very easy to get to walking trails. Although our room had a stove the pans that were provided were so warned-off that we preferred not to use them.

Stayed 3 nights in Nov 2019