Serhs Natal Grand Hotel & Resort

5.0 star property
Luxury resort on the beach, with 3 outdoor swimming pools
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Serhs Natal Grand Hotel & Resort

Photo gallery for Serhs Natal Grand Hotel & Resort

Interior entrance
View from property
View from property
Minibar, in-room safe, individually decorated, desk
5 restaurants, breakfast, lunch, dinner served; seafood

Overview of Serhs Natal Grand Hotel & Resort

8.8

Excellent

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Free WiFi
  • All-inclusive
  • Restaurant
The price is NZ$227
Price available on 1/4/2024

Check out the area

Avenida Senador Dinarte Mariz 6045, Via Costeira Ponta negra, Natal, RN, 59090-002
  • Popular LocationNatal Convention Center9 min walk
  • Popular LocationCraft Fair of Ponta Negra2 min drive
  • Popular LocationPonta Negra Beach12 min drive
  • AirportNatal (NAT-Governador Aluizio Alves Intl.)59 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Executive Suite

cleanliness

Highlights

Separate dining area
Separate sitting area
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Room (Apartamento Prime Lateral Mar)

cleanliness

Highlights

Individually decorated
Air conditioning
Smart TV
Designer toiletries
Private bathroom
Hairdryer
Minibar
Digital channels
  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

Exclusive Suite, 1 Bedroom, Private Pool, Beach View

cleanliness

Highlights

Furnished balcony
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Dining table
Smart TV
Pillow menu
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Family Room (Apartamento Família Prime Lateral Mar)

cleanliness

Highlights

Individually decorated
Air conditioning
Smart TV
Designer toiletries
Private bathroom
Hairdryer
Minibar
Digital channels
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 1 Double Bed

Apartamento Família Prime Frente Mar

cleanliness

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Designer toiletries
Private bathroom
Hairdryer
Minibar
  • Sea view
  • Sleeps 3
  • 2 Queen Beds OR 1 Queen Bed and 1 Double Bed

Premium Suite

cleanliness

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Dining table
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite (Prime Lateral Mar)

cleanliness

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Designer toiletries
Shower/bath combination
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Suite Presidencial

cleanliness

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Dining table
  • 192 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite (Prime Frente Mar)

cleanliness

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Designer toiletries
Shower/bath combination
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Apartment (Apartamento Luxo Frente Mar)

cleanliness

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Designer toiletries
Private bathroom
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

Senior Suite

cleanliness

Highlights

Separate dining area
Separate sitting area
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
  • 52 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room (Apartamento Luxo Lateral Mar)

cleanliness

Highlights

Individually decorated
Air conditioning
Smart TV
Designer toiletries
Private bathroom
Hairdryer
Minibar
Digital channels
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

Junior Suite (Vista Lateral Mar)

cleanliness

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Private bathroom
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Room (Apartamento Prime Frente Mar)

cleanliness

Highlights

Individually decorated
Air conditioning
Smart TV
Designer toiletries
Private bathroom
Hairdryer
Minibar
Digital channels
  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

Deluxe Room (Apartamento Luxo Família Frente Mar)

cleanliness

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
  • 25 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 1 Double Bed

Junior Suite (Frente Mar)

cleanliness

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Designer toiletries
  • 47 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room (Apartamento Luxo Família Lateral Mar)

cleanliness

Highlights

Individually decorated
Air conditioning
Smart TV
Designer toiletries
Private bathroom
Hairdryer
Minibar
Digital channels
  • 25 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 1 Double Bed

Quadruple Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

Room With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Quadruple Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 2 Single Beds and 1 Double Bed

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Double Suite Executive With Sea View

  • Sea view
  • Sleeps 2
  • 2 Single Beds

Quadruple Room Deluxe With Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed

Quadruple Room Deluxe With Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Room With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Double Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Suite Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Room With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Double Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Double Suite Presidential With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Natal

Located on the beach, Serhs Natal Grand Hotel & Resort is in Via Costeira, a neighbourhood in Natal. Tourism Center and Handicrafts Fair of Artists Beach/Meio Beach are local landmarks, and travellers looking to shop may want to visit Craft Fair of Ponta Negra and Praia Shopping. Travelling with kids? Consider O Maior Cajueiro, or check out an event or a game at Frasqueirao Stadium.

What's nearby

  • Natal Convention Center - 9 min walk
  • Craft Fair of Ponta Negra - 2 min drive
  • Federal University of Rio Grande do Norte - 9 min drive
  • Morro do Careca - 11 min drive
  • Ponta Negra Beach - 12 min drive

Getting around

  • Natal Station - 10 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.) - 66 min drive

Restaurants

  • Só Mais Uma - 4 min drive
  • Tapiro Grill - 2 min walk
  • Seu Chico Botequim - 5 min drive
  • Natal Mar Hotel - 12 min walk
  • Restaurante Potiguar - 2 min walk

About this property

Serhs Natal Grand Hotel & Resort

Luxury family-friendly resort located in Via Costeira
Take advantage of a poolside bar, a terrace and shopping on-site at Serhs Natal Grand Hotel & Resort. With a beachfront location, free beach cabanas and sunloungers, this resort is the perfect place to soak up some sun. Indulge in a body treatment, aromatherapy and a massage at the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature seafood and more. Enjoy the health club, as well as activities such as volleyball. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 3 outdoor pools and an indoor pool, with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Tour/ticket information, a front desk safe and a 24-hour front desk
  • Multilingual staff, a gift shop and meeting rooms
  • Guest reviews speak well of the beach locale and helpful staff
Room features
All 395 individually decorated rooms have thoughtful touches such as 24-hour room service and air conditioning, as well as amenities such as free WiFi and safes.
More amenities include:
  • Bathrooms with designer toiletries and hairdryers
  • 50-inch Smart TVs with digital channels
  • Wardrobes/cupboards, daily housekeeping and desks

All-inclusive details

All-inclusive room rates at Serhs Natal Grand Hotel & Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Jangada
  • Marenostrum
  • Potiguar
  • Renato Romagnoni
  • Tapiro Grill

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking space
  • Accessible shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Lift (32 centimetre wide door)
  • Pool access ramp on site
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (73 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 7 floors
  • Art Deco architecture
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 50-inch Smart TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan.

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 10 years old are not allowed in the spa

Property is also known as

Hotel Serhs
Natal Grand Hotel
Serhs
Serhs Grand
Serhs Grand Hotel
Serhs Hotel
Serhs Natal Grand
Serhs Natal Grand Hotel
Serhs Grand Natal
Serhs Natal Grand Hotel Brazil
Serhs Natal Grand Hotel Resort
Serhs Grand Hotel Resort
Serhs Natal Grand
Serhs Grand
Resort Serhs Natal Grand Hotel & Resort Natal
Natal Serhs Natal Grand Hotel & Resort Resort
Resort Serhs Natal Grand Hotel & Resort
Serhs Natal Grand Hotel & Resort Natal
Serhs Natal Grand Hotel
Serhs Natal & Resort Natal
Serhs Natal Grand Hotel & Resort Natal
Serhs Natal Grand Hotel & Resort Resort
Serhs Natal Grand Hotel & Resort Resort Natal

Frequently asked questions

Does Serhs Natal Grand Hotel & Resort have a pool?

Yes, this property has an indoor pool, 3 outdoor pools and a children's pool.

How much does it cost to stay at Serhs Natal Grand Hotel & Resort?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Serhs Natal Grand Hotel & Resort on 1 Apr 2024 start from NZ$226.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serhs Natal Grand Hotel & Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Serhs Natal Grand Hotel & Resort?

Self-parking is free at this property.

What time is check-in at Serhs Natal Grand Hotel & Resort?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Serhs Natal Grand Hotel & Resort?

Checkout is at noon.

Are there all-inclusive benefits at Serhs Natal Grand Hotel & Resort?

Some rate plans available at this resort are all-inclusive.

Where is Serhs Natal Grand Hotel & Resort located?

Nestled on the beach, this Via Costeira resort is 0.1 mi (0.1 km) from Dunes Park and 2.3 mi (3.8 km) from Ponta Negra Beach. Natal Convention Center and Craft Fair of Ponta Negra are also within 1 mile (2 km).

Serhs Natal Grand Hotel & Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 1002 reviews" "
Rating 8 - Good. 324 out of 1002 reviews" "
Rating 6 - Okay. 86 out of 1002 reviews" "
Rating 4 - Poor. 22 out of 1002 reviews" "
Rating 2 - Terrible. 15 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Luis Antonio, Pilar

Stayed 7 nights in Jan 2024

2/10 Terrible

Paul, Rockville

Stayed 5 nights in Jan 2024

6/10 Okay

otavio

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Hotel outdated
Stayed 3 nights in Dec 2023

2/10 Terrible

S

Stayed 1 night in Nov 2023

4/10 Poor

Aderson

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property is well located with a great view. However, at arrival, I found out the two rooms were not placed together as requested during the reservation. Hotel staff had to fix the rooms locations, but took 4 hours to get it resolved. Área where rooms were located was under renovation and one of the rooms had no hot water in the showers and the other room had a cracked window and poorly maintained window.
Stayed 2 nights in Jul 2023

8/10 Good

Juliane

Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2023

10/10 Excellent

Busola

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff and service is excellent. The facilities is quiet older than the pictures online. The view to the sea is perfect!
Stayed 3 nights in Apr 2023

4/10 Poor

Kevin

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is old and outdated. The room and bathroom were not clean. The hotel staff was not very helpful. We did not stay the night. We left within 2 hours of checking in.
Stayed 7 nights in Mar 2023

10/10 Excellent

Andrew Charles Porter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was probably the only American at the property at the time but I was definitely the only person of color there. The staff was great to me and made me feel welcome. The bar staff was really great! The bartender Robson was super! He made the best cocktails! Overall my stay was outstanding. The food was always good and the drinks were always right!
Stayed 7 nights in Feb 2023

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
It is an awesome resort. Many excellent restaurants. Staff is very friendly. However they need more English speakers.
Stayed 8 nights in Feb 2023