In Lagoa Nova, ibis Natal offers vibrant energy and practical amenities. Travelers enjoy WiFi, a 24-hour business center, and meals at the restaurant. The multilingual staff receives positive reviews for their attentive service.
Lagoa Nova, a neighbourhood in Natal, is home to ibis Natal. Christmas Tree and Camara Cascudo Memorial are local landmarks, and the area's natural beauty can be seen at Ponta Negra Beach and Bosque dos Eucaliptos. Looking to enjoy an event or a game while in town? See what's happening at Dunas Arena or Frasqueirao Stadium. Visit our Natal travel guide
Avenida Lima e Silva 1921, Natal, RN
What's nearby
Federal University of Rio Grande do Norte
12 min walk - 1.1 km
Dunas Arena
3 min walk - 0.3 km
Heart's Hospital - Natal
7 min walk - 0.6 km
Natal Sul Shopping Mall
14 min walk - 1.2 km
Midway Shopping Mall
3 min drive - 2.3 km
Getting around
Pitimbu Station
7 min drive
Natal (NAT-Governador Aluizio Alves Intl.)
40 min drive
Restaurants
Pittsburg
7 min walk
Rooftop Dunas
8 min walk
Restaurante Suez
2 min walk
Hora do Pão
5 min walk
Espetaria do Bezerra
4 min walk
About this property
ibis Natal
Hotel located in Lagoa Nova
Take advantage of a coffee shop/cafe, laundry facilities and a bar at ibis Natal. Free in-room WiFi is available to all guests, along with a 24-hour business centre and a restaurant.
You'll also enjoy perks such as:
Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
A lift, a TV in reception and tour/ticket information
Smoke-free property, a reception hall and multilingual staff
Room features
All 144 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes.
Extra amenities include:
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with rainfall showers and eco-friendly toiletries
Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 53 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Things to do
Bicycle rentals
TV in common areas
Family friendly
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
24-hour business centre
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lever door handles
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
100% renewable energy
At least 80% lighting from LEDs
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive recycling policy
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reception hall
Reusable cups
Reusable tableware
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch smart TV
Food and drink
Minibar
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of BRL 78.75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types
Important information
Optional extras
Fee for buffet breakfast: from approximately BRL 53 per person
Covered self-parking fee: BRL 25.00 per day
Pet fee: BRL 78.75 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher
We should mention
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
ibis Natal Arena Das Dunas Apartment
ibis Das Dunas Apartment
ibis Das Dunas
ibis Natal
ibis Natal Hotel
ibis Natal Natal
ibis Natal Hotel Natal
Frequently asked questions
Is ibis Natal pet-friendly?
Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of BRL 78.75 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at ibis Natal?
As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at ibis Natal on 28 Mar 2026 start from NZ$94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at ibis Natal?
Self-parking is available for BRL 25.00 per day. Limited spots are available.
What time is check-in at ibis Natal?
Check-in start time: 3:00 PM; check-in end time: noon.
What time is check-out at ibis Natal?
Checkout is at noon.
Where is ibis Natal located?
Located in Lagoa Nova, this hotel is within a 10-minute walk of Dunas Arena and Heart's Hospital - Natal. Federal University of Rio Grande do Norte and Natal Sul Shopping Mall are also within 15 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
ibis Natal Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Front desk staff a bit grumpy, but the hotel is good
Richard
Stayed 1 night in Feb 2023
6/10 Okay
Rafaela
14 Jun 2025
Normal
Rafaela
Stayed 1 night in Jun 2025
4/10 Poor
Solange
10 May 2024
Disliked: Amenities
Rooms are to dirty, dirty walls, mold in the bathroom. The food is horrible. Stuff doesn’t help a lot. Never pay attention what you need it. Construction in the middle of the day.
Solange
Stayed 4 nights in May 2024
4/10 Poor
Carlos
26 Feb 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Place is ok, main issue is to stay for 3 full days without internet! I had meetings to attend and was required to find a cafe nearby with internet. The explaination was some throubleshootings during these days and internet should return to normal, that didnt happen during the stay.
Another explaination that the internet was unstable and should return soon. Anyway, I would refrain to stay again if requires internet access.
Hotel muito velho, roupas de banho sujas, cama desconfortável, estava sem água quente
Rodrigo
Stayed 1 night in Dec 2025
10/10 Excellent
Nilma
9 Dec 2025
Liked: Cleanliness, staff & service, amenities
Quarto limpo e confortável. Equipe atenciosa e prestativa.
Nilma
Stayed 5 nights in Dec 2025
10/10 Excellent
Luiz
28 Nov 2025
Liked: Cleanliness, staff & service, amenities
Equipe boa! Porem uma observaçao! Fiquei no quarto 764 e o ar condicionado muito sujo. Parecia que nunca tinha sido feito uma manutencao de limpeza. Absurdo.
Luiz
Stayed 2 nights in Nov 2025
10/10 Excellent
Natalia
21 Nov 2025
Liked: Cleanliness, staff & service
Ótimo atendimento
Natalia
Stayed 1 night in Nov 2025
6/10 Okay
RICHARD
14 Nov 2025
Liked: Cleanliness, staff & service
O check-in foi muito demorado, só havia um recepcionista e formou fila mesmo com os hóspedes não tendo chegado ao mesmo tempo. Apesar disso, o atendimento foi acolhedor.
Já o restaurante cada vez pior, tanto em qualidade dos alimentos quanto em variedade. Havia muitas moscas no restaurante!!!
O quarto estava OK! Limpeza boa e arrumação também. A TV era nova, com boas opções de Apps e pacote de canais razoável.
RICHARD
Stayed 2 nights in Nov 2025
8/10 Good
Othon
13 Nov 2025
Liked: Cleanliness, staff & service, amenities
Quarto bom, espaçoso e confortável. Café da manhã fraco. No check in só tinha uma pessoa atendendo e o hall estava cheio
Othon
Stayed 2 nights in Nov 2025
4/10 Poor
Amanda
3 Nov 2025
Liked: Staff & service
Disliked: Cleanliness
Quarto com mofo, parede caindo, muito sujo e com cheiro ruim. Nunca havia ficado em um Ibis tão ruim.
Hotel padrão Ibis, muito bem localizado ao lado da Arena das Dunas. O café da manhã é gostoso e tem estacionamento no subsolo, mas pago a parte. Valeu a experiência.