Verified
8/10 Good
Naoko
25 Mar 2019
昔ながらの温泉旅館
Naoko
Stayed 1 night in Mar 2019
The Aizuya
3.0 star property
The natural hot springs at this Shiobara retreat offer true relaxation, while massage treatments provide a perfect complement to the peaceful local atmosphere
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Photo gallery for The Aizuya
The Aizuya offers a serene escape in Shiobara with authentic local breakfasts. Enjoy natural relaxation in the on-site hot springs and quiet moments in the library between spa treatments. High-speed WiFi keeps guests connected throughout their stay.
Reviews
6.46.4 out of 10
Popular amenities
- Breakfast included
- Spa
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
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Policies
Check-in
Check-in start time: 3 PM; check-in end time: 7 PM
Express check-in available
Check-out
Check-out before 10 AM
Express check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
Frequently asked questions
Is The Aizuya pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Aizuya?
Self-parking is free at this property.
What time is check-in at The Aizuya?
Check-in start time: 3 PM; check-in end time: 7 PM.
What time is check-out at The Aizuya?
Checkout is at 10 AM.
Where is The Aizuya located?
Located in Shiobara, this spa ryokan is within a 10-minute walk of Myounji Temple and Yuppo no Sato. Kotarogafuchi and Shiobara Onsen Visitor Center are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
6.6
Location
6.0
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 6 reviews
10 - Excellent
1
Rating 8 - Good. 3 out of 6 reviews
8 - Good
3
Rating 6 - Okay. 0 out of 6 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 6 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 6 reviews
2 - Terrible
2
Reviews
Verified
2/10 Terrible
Josh
12 Jan 2018
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ripoff, look elsewhere.
The hotel is not located near anything interesting and is wildly difficult to access. I’m all for isolation but getting here is a pain and staying here is boring.
It’s overpriced and I found the staff to be dishonest. No body speaks English, and while this was fine at other hotels who were intelligent enough to communicate by pointing and body language, as is standard around the world, the staff here seemed incapable or just uninterested.
Josh
Stayed 1 night in Dec 2017
Verified
8/10 Good
Verified traveller
11 Oct 2016
Liked: Cleanliness, property conditions & facilities, room comfort
接客態度を更に改善すればより良くなると思います。風呂は大変良かったです。食事は少しずつ出して頂いた方が喜ばれるかと思います。
Verified traveller
Verified
10/10 Excellent
Verified traveller
6 Aug 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveller
Stayed 1 night in Aug 2025
Verified
2/10 Terrible
Tatuya
22 Jun 2018
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tatuya
Stayed 1 night in Jun 2018
Verified
8/10 Good
Verified traveller
6 May 2010
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort