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"The hotel was old"

"Great place. "

"The water park was closed and they would not give us a voucher to come back to use the water park another day during our stay on the island. The whole reason we booked a night was to use the slides the next day......save your money for this expensive hotel!"

"I loved the property, microwave in the room would be nice though"

"During our stay, the resort was housing over 1,200 students for a track meet. As a result, several amenities were unavailable, and accessing shared spaces such as the pool or the buffet was often difficult and left a negative impact on our overall experience. Additionally the majority of our interactions with the staff at the front desk were less than friendly. On a positive note the bartenders and entertainment staff were lovely."

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"Staff is always great!!"

"Check in process is terrible. Only one person checking people in with 10 people waiting to check in. Made it to the counter after 30 minutes waiting and they said my room wasn't ready. Check in time is 4 pm and it was after 4 pm! I waited an hour came back and room still not ready. They finally 'upgraded' me to a room that was ready. Zero out of ten would not recommned. Check out was just as bad. Hire more counter people! "

"The ocean was not visible from our room, however, a short walk brought us to the ocean, sound, pools, and restaurant. The accommodations were worn but clean and comfortable."