Terrace/patio

Reviews of Courtyard by Marriott Nashville Green Hills

3 out of 5
Courtyard by Marriott Nashville Green Hills
3800 Bedford Ave, Nashville, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1001 reviews" "
Rating 8 - Good. 232 out of 1001 reviews" "
Rating 6 - Okay. 68 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Ann

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
We have stayed in this Marriott for several years as it is in close proximity to family as well as the Iroquois Steeplechase grounds at Percy Warner -;t This Marriott is not inexpensive This year was a disappointment - *Parking inconvenience and 30$ per night *Housekeeping every other day *Towels like sandpaper *No bottled water in rooms *No mini bar *No safe *No bathrobes *Requested a non-down pillow, was not provided The physical plant itself was clean and offered a courtyard with a fire pit For the cost of a 2 nite stay we will choose elsewhere next year **The facilitie
Stayed 2 nights in May 2024
Response from General Manager on 14 May 2024
Dear Ann, Thank you for taking the time to evaluate your stay. We apologize for not meeting your expectations during your time with us. We are sorry for the concerns you had with the parking service and for your disappointment with the in-room amenities. We appreciate your remarks and will address them with our team to ensure a better guest experience moving forward. We are grateful for your patience and hope to provide you with the hospitality you should always expect from us. Kind Regards, George Harper General Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice.
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear David, Thank you for your fantastic rating. We are delighted to know you loved each and every aspect of our hotel. We look forward to welcoming you back soon to Courtyard Nashville Green Hills. Kind Regards, George Harper General Manager

6/10 Okay

Harry

Business traveller
Liked: Cleanliness, staff & service
Location is nice and staff was very friendly. My only complaints are that the water pressure is horrible and the AC in the room did not work. I would have called to switch rooms but by the time I realized that it was not working, it was too late at night.
Stayed 1 night in May 2024
Response from General Manager on 11 May 2024
Dear Harry, Thank you for taking the time to review our hotel. We apologize for the disturbances the air conditioning unit in your room caused and for the concerns you had with the water pressure. We appreciate you bringing this to our attention; we will address this accordingly and are grateful for your patience. On a positive note, we are happy to see you liked our hospitality and location. We hope you will consider giving us a second chance the next time you are in the area. Kind Regards, George Harper General Manager

10/10 Excellent

Richard, Spotsylvania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a nice location. Staff was excellent.
Stayed 2 nights in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Richard, Thank you for the excellent review of your stay at Courtyard Nashville Green Hills. We are pleased you found our location to be ideal for your plans. It is also lovely to know that your interactions with our staff have been so exceptional. We will certainly share your words of appreciation with them. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Kind Regards,George HarperGeneral Manager

4/10 Poor

Marion

Mattress in the room needs to be replaced, it was very saggy. Shower water would not get hot-no one likes a cold shower.
Stayed 1 night in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Marion, Thank you for staying with us and for your candid review. We sincerely apologize for the inconvenience you experienced due to the lack of hot water during your time with us. Your comfort is important to us, and we will share this issue with the appropriate individuals. We are also sorry you found your mattress to be uncomfortable. Please know our front desk is always available and happy to make you as comfortable as possible. We hope you will consider giving us a second chance the next time you are in the area. Kind Regards, George Harper General Manager

10/10 Excellent

Darrell

Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Darrell, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We look forward to you making Courtyard Nashville Green Hills your home away from home whenever your travels bring you to our area. Kind Regards, George Harper General Manager

10/10 Excellent

Timothy

Travelled with family
Very satisfied…will stay here again.
Stayed 1 night in Apr 2024
Response from General Manager on 8 Apr 2024
Dear Timothy, Thank you for your fantastic rating. We are pleased you chose Courtyard Nashville Green Hills for your time in the area and are glad we exceeded your expectations. It was a pleasure welcoming you, and we love knowing you plan to return. Kind Regards, George Harper General Manager

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet area in new section.
Stayed 1 night in Apr 2024
Response from General Manager on 8 Apr 2024
Dear Debbie, Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Courtyard Nashville Green Hills, and we look forward to seeing you again soon. Kind Regards, George Harper General Manager

10/10 Excellent

E. Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
After paying over $300.00 for one night, they also charged us $32.00 to park!! For us grandparents on a fixed income, that’s a lot to pay for one night just so we could attend our granddaughters “SINGARAMA” at Lipscomb University!! The hotel was certainly nice and clean and quiet and comfortable. But, they didn’t even have free breakfast.
Stayed 1 night in Apr 2024
Response from General Manager on 14 Apr 2024
Dear Guest, It was a pleasure welcoming you to Courtyard Nashville Green Hills. We appreciate your fantastic rating and are glad you enjoyed our clean property. That said, we are sorry for your disappointment with our breakfast option and parking charges. We value your remarks and will address them with our team. Thank you for your visit, and we look forward to hosting you again soon. Kind Regards, George Harper General Manager

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. We stay here often. Clean w/ kind staff Only downside is water doesn’t get hot.
Stayed 1 night in Mar 2024
Response from General Manager on 3 Apr 2024
Dear Greta, Thank you for staying at our hotel. We are happy to know you enjoyed the courteous service provided by our associates and that you found our hotel completely spotless. However, we are sorry for the inconvenience you experienced due to the lack of hot water during your time with us. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. It was our pleasure hosting you, and we look forward to your next visit. Kind Regards, George Harper General Manager

2/10 Terrible

Brian

Liked: Cleanliness
Not giod
Stayed 1 night in Mar 2024
Response from General Manager on 31 Mar 2024
Dear Brian, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Kind Regards,George HarperGeneral Manager

8/10 Good

Anna, Port Wentworth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thebtv was broken and the water was cold
Stayed 2 nights in Mar 2024
Response from General Manager on 31 Mar 2024
Dear Anna, Thank you for taking the time to review your stay and for the generous rating of Courtyard Nashville Green Hill. However, we hope you will accept our apologies for the inconvenience caused by the maintenance issues with the in-room amenities. We will address your comments with our team appropriately, and we are truly grateful for your patience. We look forward to welcoming you back the next time you are in the area!Kind Regards,George HarperGeneral Manager

10/10 Excellent

Gilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk very helpful. Staff is friendly. Clean rooms.
Stayed 1 night in Mar 2024
Response from General Manager on 26 Mar 2024
Dear Gilda, Thank you for your remarks regarding your stay at Courtyard Nashville Green Hills. It is a pleasure to know we were able to exceed your expectations. We strive to ensure every guest has a comfortable and relaxing stay and will enjoy sharing your compliments with our associates. We are also happy you loved our clean accommodations. Thank you again, and we look forward to your next visit to the area. Kind Regards, George Harper General Manager

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sonya at the front desk was amazing! So personable and helpful.
Stayed 2 nights in Mar 2024
Response from General Manager on 19 Mar 2024
Dear Katherine, Thank you for writing a review about your experience at Courtyard Nashville Green Hills. Compliments such as yours are the reason we are so encouraged and committed to providing exceptional service to our guests. We will share your kind words with Sonya and our entire team. It was our pleasure to host you, and we look forward to your future visit. Kind Regards, George Harper General Manager

10/10 Excellent

Terri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3rd stay. Will definitely return.
Stayed 2 nights in Mar 2024
Response from General Manager on 19 Mar 2024
Dear Terri, We are delighted you enjoyed your stay at Courtyard Nashville Green Hills and appreciate your loyalty to our property. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know we exceeded your expectations. We look forward to you coming back whenever your travels bring you to the area. Kind Regards, George Harper General Manager

10/10 Excellent

Melinda

Stayed 1 night in Mar 2024
Response from General Manager on 4 Apr 2024
Dear Melinda, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We look forward to you making Courtyard Nashville Green Hills your home away from home whenever your travels bring you to our area. Kind Regards, George Harper General Manager

10/10 Excellent

Laura

Stayed 1 night in Mar 2024
Response from General Manager on 4 Apr 2024
Dear Laura, Thank you for your fabulous rating and for letting us know your stay at Courtyard Nashville Green Hills was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Kind Regards, George Harper General Manager

6/10 Okay

Jim, Crossville

Travelled with partner
Liked: Cleanliness, staff & service
Difficult in finding with GPS. No Continental Breakfast. Inconvenient Parking .
Stayed 1 night in Mar 2024
Response from General Manager on 12 Mar 2024
Dear Jim, Thank you for taking the time to provide a review about your visit. We apologize for the difficulties you endured while reaching out to us and for the concerns you had with our parking service. We will share your remarks with our team to ensure a better guest experience moving forward. Additionally, we appreciate your feedback about our breakfast options. We hope to have the opportunity to make a much better impression on a future stay. Kind Regards, George Harper General Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from General Manager on 10 Mar 2024
Dear Robert, Thank you for the generous rating. We are thrilled we met your expectations for a fantastic stay at Courtyard Nashville Green Hills. We look forward to having the pleasure of doing so again on your next visit to the area. Kind Regards, George Harper General Manager

4/10 Poor

Michael

Stayed 1 night in Feb 2024
Response from General Manager on 27 Mar 2024
Dear Michael, Thank you for being our guest. We genuinely regret you did not enjoy your stay and want to extend our apologies for not living up to your expectations. We hope you will return so we can have an opportunity to provide you with a better experience. Kind Regards, George Harper General Manager

10/10 Excellent

Katuschka

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel and space! I was pleased with my room, the property, and the hotel amenities.
Stayed 2 nights in Mar 2024
Response from General Manager on 5 Mar 2024
Dear Katuschka, Thank you for sharing your experience at Courtyard Nashville Green Hills. We are glad you were thrilled with our well-kept property, comfortable rooms, and all the amenities we offer here. We appreciate you being our guest and look forward to your future stay. Kind Regards, George Harper General Manager

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very courteous, helpful and attentive. The room was clean and comfortable. Parking was a cinch and the location was great!
Stayed 1 night in Feb 2024
Response from General Manager on 25 Feb 2024
Dear Nicholas, Thank you for choosing Courtyard Nashville Green Hills for your recent stay. We are pleased to know that you enjoyed every aspect of your visit. We are delighted that you loved our comfortable accommodations, attentive associates, and our convenient location. We appreciate your business and look forward to welcoming you back soon.Kind Regards,George HarperGeneral Manager

10/10 Excellent

Darmica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on 25 Feb 2024
Dear Darmica, We are thrilled you had an excellent stay at Courtyard Nashville Green Hills, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Kind Regards,George HarperGeneral Manager

10/10 Excellent

Trevor

Stayed 2 nights in Feb 2024
Response from General Manager on 23 Mar 2024
Dear Trevor, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Courtyard Nashville Green Hills.Kind Regards,George HarperGeneral Manager

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from General Manager on 20 Feb 2024
Dear Christopher, Thank you for staying with us and for your gracious rating. On behalf of all of us at Courtyard Nashville Green Hills we would like to invite you for another outstanding visit. Kind Regards, George Harper General Manager

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from General Manager on 13 Feb 2024
Dear Emily, Thank you for your fantastic rating. We are delighted to know you loved each and every aspect of our hotel. We look forward to welcoming you back soon to Courtyard Nashville Green Hills. Kind Regards, George Harper General Manager

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had to wait for quite awhile for the desk clerk to get back to check me in. My friend was with me in another room, and her door did not lock.
Stayed 1 night in Feb 2024
Response from General Manager on 12 Feb 2024
Dear Michael, Thank you for sharing your review of Courtyard Nashville Green Hills. While we appreciate your kind rating, we are sorry for the frustrations you endured at our front desk. You have our assurance we will learn from your situation, so we are better equipped to provide a first-rate experience to all of our guests. We have also taken note of the concern you mentioned regarding the door and will share it accordingly. We appreciate your feedback and hope to see you both again on your future visit to the area. Kind Regards,George Harper,General Manager

8/10 Good

Julie

Stayed 4 nights in Feb 2024
Response from General Manager on 23 Mar 2024
Dear Julie, Thank you for sharing a nice rating of your experience at Courtyard Nashville Green Hills. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Kind Regards,George HarperGeneral Manager

6/10 Okay

Steven

Liked: Cleanliness
Nice area
Stayed 3 nights in Feb 2024
Response from General Manager on 6 Feb 2024
Dear Steven, Thank you for visiting us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize if we fell short of this. We hope to have the opportunity to make your next stay perfect in every respect. Kind Regards, George Harper General Manager

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean! Great stay!
Stayed 1 night in Jan 2024
Response from General Manager on 6 Feb 2024
Dear Scott, We are delighted you enjoyed your stay at Courtyard Nashville Green Hills. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know we exceeded your expectations. We look forward to you coming back whenever your travels bring you to the area. Kind Regards, George Harper General Manager

10/10 Excellent

Marci

Travelled with family
10/10
Our third time staying here and it was perfect for a long family weekend
Stayed 2 nights in Jan 2024
Response from General Manager on 4 Feb 2024
Dear Marci, It was a pleasure welcoming you and your family to Courtyard Nashville Green Hills and for your loyalty to our property. We are glad you had a great time with us and that we exceeded your expectations. Thank you for being our guest, and we look forward to accommodating you again soon. Kind Regards, George Harper General Manager

10/10 Excellent

Sierra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2023
Response from General Manager on 25 Jan 2024
Dear Sierra, Thank you for your fantastic rating. We are pleased you chose Courtyard Nashville Green Hills for your time in the area and are glad we exceeded your expectations. We look forward to having you as our guest again soon. Kind Regards, George Harper General Manager

6/10 Okay

Vic

Property seemed to be understaffed. People were friendly but ran out of food at cafe…for breakfast and only one server for dinner and drinks.
Stayed 1 night in Jan 2024
Response from General Manager on 23 Jan 2024
Dear Vic, Thank you for being our guest. While we are glad to read your positive comments about our friendly associates, we are disappointed to know about the issues you encountered at breakfast. Your total satisfaction is our top priority; therefore, we regret the inconvenience this caused. We are continually striving to improve our services, and we appreciate your feedback. We value your business, and we hope you will choose us again for the flawless experience you deserve.Kind Regards,George Harper,General Manager

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great location for our visit to the area college. Outstanding proximity to the local department stores and grocery stores.
Stayed 2 nights in Jan 2024
Response from General Manager on 15 Jan 2024
Dear Mark, Thank you for the excellent review of your stay at Courtyard Nashville Green Hills. We are pleased you found our location to be ideal for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Kind Regards,George HarperGeneral Manager

10/10 Excellent

Janie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
The hotel was so nice! It was very clean! The front desk was amazing and so friendly! I’m definitely booking it again!!!!
Stayed 1 night in Jan 2024
Response from General Manager on 15 Jan 2024
Dear Janie, Thank you for taking the time to share that your stay at Courtyard Nashville Green Hills was perfect in every way. We appreciate you mentioning how much you enjoyed our friendly staff and comfortable accommodations, and we look forward to seeing you again soon.Kind Regards,George HarperGeneral Manager

10/10 Excellent

Roderick

Stayed 4 nights in Jan 2024
Response from General Manager on 13 Jan 2024
Dear Roderick, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard Nashville Green Hills; we hope to see you again soon. Kind Regards,George HarperGeneral Manager

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice staff at check-in, friendly and made me feel welcome. Room large and super clean. Will stay here again!
Stayed 1 night in Jan 2024
Response from General Manager on 12 Jan 2024
Dear Tom. Thank you for choosing Courtyard Nashville Green Hills and sharing your feedback. We are delighted to hear that you enjoyed our spotless accommodations and courteous service. We look forward to welcoming you back the next time you are in the area.Kind Regards,George HarperGeneral Manager

6/10 Okay

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
The beds are so uncomfortable and the pillows were awful. The air conditioning was so loud
Stayed 1 night in Dec 2023
Response from General Manager on 3 Jan 2024
Dear Erin, Thank you for sharing about your experience at our hotel. We are sorry that you found your bed and pillows to be uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We have also shared your issues regarding air conditioning and shared them with the appropriate individuals to get it fixed immediately. We value you as a guest and hope that we have the opportunity to welcome you again in the future. We hope that you will stay with us again; we are confident you will have the exceptional stay you deserve.Kind Regards,George HarperGeneral Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Green hills
Great location Friendly Staff
Stayed 2 nights in Dec 2023
Response from General Manager on 3 Jan 2024
Dear Valued Guest, Thank you for the excellent review of your stay at Courtyard Nashville Green Hills. We are pleased you found our location to be ideal for your plans. We were also delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Kind Regards,George HarperGeneral Manager

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff went above and beyond in their duties. All were pleasant.
Stayed 2 nights in Dec 2023
Response from General Manager on 31 Dec 2023
Dear Timothy, Thank you for your review regarding your stay at Courtyard Nashville Green Hills. It is a pleasure to know we were able to exceed your expectations. We strive to ensure every guest has a comfortable and relaxing stay, and we will enjoy sharing your compliments with our associates. Thank you again for your feedback, and we look forward to welcoming you back on your next visit to Nashville.Kind Regards,George HarperGeneral Manager

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from General Manager on 31 Dec 2023
Dear Kevin, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Courtyard Nashville Green Hills, and we look forward to welcoming you again soon.Kind Regards,George HarperGeneral Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from General Manager on 31 Dec 2023
Dear Guest, Thank you for rating your stay at Courtyard Nashville Green Hills. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Kind Regards,George HarperGeneral Manager

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience - will certainly stay again
The 2-Queen room was nice and clean. The bathroom was as well. The check-in and desk staff were courteous and helpful. We didn’t want to pay the $30/night to park in the garage, so we easily parked out front on the well-lit street.
Stayed 2 nights in Dec 2023
Response from General Manager on 31 Dec 2023
Dear Randall, Thank you for staying at Courtyard Nashville Green Hills and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Kind Regards,George HarperGeneral Manager

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from General Manager on 30 Dec 2023
Dear Brian, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Courtyard Nashville Green Hills, and we look forward to welcoming you again soon. Happy Holidays and Happy New Year!Kind Regards,George HarperGeneral Manager

10/10 Excellent

Brendan

Stayed 6 nights in Dec 2023
Response from General Manager on 18 Jan 2024
Dear Brendan, We are pleased your stay was a fantastic one and want to thank you for your excellent rating. All of us at Courtyard Nashville Green Hills look forward to your next visit. Kind Regards, George Harper General Manager

8/10 Good

Ytszel

Stayed 5 nights in Dec 2023
Response from General Manager on 29 Dec 2023
Dear Ytszel, Thank you for sharing the nice rating about your experience at Courtyard Nashville Green Hills. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon. Happy Holidays and Happy New Year!Kind Regards,George HarperGeneral Manager

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from General Manager on 27 Dec 2023
Dear Karen, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Courtyard Nashville Green Hills. We hope to have the pleasure of doing so again on your next visit to Nashville. Happy Holidays and Happy New Year!Kind Regards,George HarperGeneral Manager

2/10 Terrible

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from General Manager on 27 Dec 2023
Thank you for leaving a review from you most recent stay. I am sorry to learn your stay was less than favorable. Please let us know what we may be able to do to differently so that we may exceed your expectations upon your return.

10/10 Excellent

Mary

Liked: Staff & service, property conditions & facilities
The property was great but don’t recommend using Expedia because they falsely worded what our hotel accommodation were
Stayed 3 nights in Dec 2023
Response from General Manager on 24 Dec 2023
Dear Mary, Thank you for choosing us and for taking the time to post a review. We are glad you enjoyed your time here and that you loved our beautiful property. We have also noted your additional comments and will be sure to review our third-party sites to ensure all information is accurately presented. We look forward to your next visit to Courtyard Nashville Green Hills.Kind Regards,George HarperGeneral Manager

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was quiet and nice. The staff was helpful.
Stayed 1 night in Dec 2023
Response from General Manager on 20 Dec 2023
Dear Isaac, Thank you for staying at Courtyard Nashville Green Hills. We are glad our associates exceeded your expectations and that you had an overall pleasant time with us. We will share your kind words with everyone. We appreciate your remarks and look forward to having you back soon. Kind Regards, George Harper General Manager