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Reviews of Black Swan - Sobro Nashville

4 out of 5
Black Swan - Sobro Nashville
310 Peabody St, Nashville, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 943 reviews" "
Rating 8 - Good. 211 out of 943 reviews" "
Rating 6 - Okay. 49 out of 943 reviews" "
Rating 4 - Poor. 32 out of 943 reviews" "
Rating 2 - Terrible. 21 out of 943 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient to music, museums and food. Lots to see and do within walking distance.
Stayed 7 nights in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Easy in and out , frre parking,walkable
Stayed 2 nights in May 2024

10/10 Excellent

Kimbereley, Rockland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful apartment. Free parking with no issues of getting a space to park. Quiet area but walking distance to much of Nashville
Stayed 4 nights in May 2024

10/10 Excellent

Annie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay at this property. The unit was well decorated and had everything we needed, including a washer and dryer! The location is great, within walking distance to popular spots. The checkin process was efficient and the staff was responsive. Overall, we’re pleased with our visit and would recommend it!
Stayed 6 nights in May 2024

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in walking distance to Broadway, shopping and restaurants. Had to reach out to Black Swan staff and they were quick to respond to our questions. Would stay again and recommend to others!
Stayed 3 nights in May 2024

4/10 Poor

Eldar

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and dirty. Bunch of insects. Pictures don’t reflect real condition of the property. Safe is out of order, so i carried all belongings with me all the time.
Stayed 2 nights in May 2024

10/10 Excellent

william

Liked: Cleanliness
Stayed 4 nights in May 2024

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick response to questions and very helpful.
Stayed 3 nights in Apr 2024

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, amenities
The Blackswan Sobro was in a great location. We walked everywhere we wanted to go. The accommodations were very good, comfy beds,well equiped kitchen and roomy bathroom with nice towels. A little nit picking would have the bed side lamps controlled by something other than the wall switch at the bedroom door. At no fault to Blackswan another resident through up on the stairway, which wasn't pleasant to walk around Overall we would definitely stay here again when visting Nashville.
Stayed 3 nights in May 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it! Perfect location, cute and very clean.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent lication for access to downtown Nashville.
Stayed 4 nights in Apr 2024

8/10 Good

Rex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't use the TV . Not Apple device users, so with the exception of news programs, our watching experience was very limited. We enjoyed our stay. It was very convenient to all the actvities we were interested in. We would stay again at the Black Swan.
Stayed 6 nights in Apr 2024

10/10 Excellent

Yuriy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time staying in Nashville and I feel so lucky to stay in this place. It is easy to get to the strip, music center, and everywhere you want by walk. If you drive a car, there is a free parking available. Easy to check-in and checkout. Laundry machine inside is a huge advantage!
Stayed 5 nights in Apr 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property! So close to broadway with an amazing BBQ place around the corner. Felt safe and the facility was quiet. Very clean! Would recommend
Stayed 3 nights in Apr 2024

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service
Place close to the strip and clean
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was as advertised, free parking, short walk to all downtown attractions, accommodations very nice, could have stayed longer, very satisfied.
Stayed 2 nights in Apr 2024

10/10 Excellent

Titus

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown
Stayed 2 nights in Feb 2024

10/10 Excellent

Morgan

Stayed 3 nights in Mar 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

David

Business traveller
Good location. The room smelled like dirty locker room covered up by cleaner
Stayed 3 nights in Mar 2024

8/10 Good

Jacob

Stayed 3 nights in Mar 2024

8/10 Good

MICHAEL, Alden

Stayed 4 nights in Mar 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at this location. Only issue we had was a previous tenant signed off on Apple TV and we couldn’t use the television because of that. Not a huge deal, as we were visiting Nashville to see the sights outside of our building. Great place to stay!
Stayed 3 nights in Mar 2024
Response from Black Swan on 1 Apr 2024
Steven, thanks for the great review! We are happy to hear your stay was enjoyable. We apologize for the inconvenience with the Apple TV. Rest assured, we have taken steps to remedy this issue.

8/10 Good

thomas

Travelled with family
I would recommend driving a small vehicle to this property if able; our truck and someone else’s were hit this weekend in the parking lot. It’s super nice to have free parking, but the spaces and lot are small ; maybe just alert people to this
Stayed 3 nights in Mar 2024
Response from Black Swan on 18 Mar 2024
Thomas, thank you for the high rating. It was a pleasure hosting you. We would like to note that this is an unsecured, open-air parking lot. We do apologize for the inconvenience you experienced and sincerely appreciate your feedback.

8/10 Good

Alexis

Travelled with group
Liked: Cleanliness, amenities
Limited lighting inside of the room.
Stayed 3 nights in Mar 2024

10/10 Excellent

Juanita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place Convenient for walking to Broadway
Stayed 5 nights in Mar 2024

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favoite place to stay in Nashville! Easy check in/out. Very convenient location.
Stayed 2 nights in Mar 2024

6/10 Okay

Jose

Liked: Cleanliness
Disliked: Staff & service
Nice set up
Stayed 3 nights in Mar 2024

10/10 Excellent

ANDREW

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the property for its proximity to the Country Music Hall of Fame where I had a work event and Broadway where the music venues are located. I enjoyed staying in an apartment with all the amenities of home.
Stayed 3 nights in Feb 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We went to Nashville to enjoy the scene on and around Broadway. This property was incredibly nice, convenient, in great shape. Great choice for such a visit.
Stayed 2 nights in Feb 2024
Response from Black Swan on 4 Mar 2024
Robert, we appreciate your great review. It was a pleasure getting to host you in Nashville!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The condo was very nice. Furniture was comfortable and good looking. It was well appointed with all the kitchen and bath items you would have at home. We felt safe and comfortable all weekend. Very convenient to downtown Nashville. We easily walked back and forth to Broadway. Will recommend to friends and family.
Stayed 3 nights in Feb 2024
Response from Black Swan on 4 Mar 2024
Michael, it was a pleasure hosting you. Thanks for highlighting our well stocked amenities and walkable location. We hope you'll return!

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

TRACY

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Karen

Stayed 2 nights in Feb 2024

8/10 Good

Morio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Autumn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

radley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
m
Stayed 3 nights in Jan 2024

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here’s why this property didn’t get 5 stars: - we had to go up two flights of stairs to get to our room (luckily we were not an older couple). If there was an elevator, I never saw one or a sign for one. - it was a decent walk to broadway where everything is. There are closer options. We had never been to Nashville so we didn’t know what to expect distance wise. - it was fairly quiet but we were only there 3 nights and a garbage truck came twice and empty giant dumpsters outside our bedroom window. - at one point we left, my husband locked the door and checked that it was locked (as we do every time we leave somewhere) and we came back to an open door… so we are not sure if the lock was defective or if someone was in our unit but it didn’t make me feel secure after that.

8/10 Good

JUSTIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic location
Stayed 4 nights in Jan 2024

10/10 Excellent

Rey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
The apartment very clean and spacious.
Stayed 3 nights in Jan 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Michael

Stayed 5 nights in Nov 2023

8/10 Good

Timothy

Stayed 2 nights in Jul 2023

10/10 Excellent

chelsea

Great

2/10 Terrible

Jerry

Disliked: Staff & service, property conditions & facilities
I have a number of items and some photos. I checked in and within 3 hours checked out. I ended up spending my vacation at another hotel. I contacted Black Swan with the issues, they said too bad, no money back. I plan to pursue this to get me money back, will Expedia help?
Stayed 3 nights in Dec 2023

6/10 Okay

Elizabeth

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Mold in bathroom, dirty counters and table tops, towels were not clean, sheets were not the right size for the bed nor fitted.
Stayed 3 nights in Dec 2023