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"The airport shuttle was a bonus. We arrived too late for the free service but the hotel arranged for a taxi at a reasonable rate. Went smoothly. The pool area looked very nice but we didn’t have time to try it out. "

"We had to wait for 30-40 minutes as the person capable of doing our check in was having dinner. The person at reception who received us when we arrived was not able to do our check in. He was nice about it but we had a long day and were eager to obtain our room. "

"I enjoyed the calmness of this location. The view was beautiful. The staff was super nice and helpful."

"This was not up to the standard of a Wyndham in general and certainly not what was advertised. There were no hot tubs. None of the restaurants were functional, and the place was extremely understaffed. The staff for room service was extremely overworked doing other hotel maintenance and therefore there was really no room service available. I ended up having to download and order from a delivery app. I also ordered a to go breakfast because of Ramadan and initially I was told they couldn’t accommodate, despite the fact that breakfast was included in my reservation. I was only provided miscellaneous nuts, one apple, and one bottle of water. There was also no ability for me to make tea or have a hot bath because my bath would not stay full. The tub was also pretty disgusting. There were bits of paint chips and black anti-slip tape littering it. My goal was to stay at a relaxing 3 star hotel before my 12 hour journey home, and I wasn’t even able to take a hot bath enjoy a mug of hot tea or have a proper breakfast. Not to mention the fact that one of the staff was extremely unprofessional and put their hands on me twice after invading my personal space . When I made complaints about all of these things, the on-site “human resources“ staff was beyond unhelpful. The entirety of the experience was beyond disappointing. "

"Perfect location "

"Pool was closed"

"The stay was great! The location is very central, there are many options for food and shopping (Multiplaza Mall) nearby within easy walking distance. Due to some inexplicable noise from below I had to change rooms. The first room was very nice with a desk and sofa, but the replacement room had no desk for working at. But I did appreciate the flexibility of the team to offer me another room! I highly recommend this hotel and will stay there again on my next visit to Escazu!"

"Clean property and welcoming staff. "

"Clean, Friendly, good breakfast "