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"Tried to cancel thru the Expedia virtual service, several times, to no avail. Never stayed, rebooked to another location. When I booked, the location given in Maioli was behind a gas station in centre of town. 24 hours prior to arrival, I verified the address on Google map and it was outside the city, in the hills. Since I am cycling, I wasn't going to launch myself into the Taiwanese hills, after a day of cycling."

"房間乾淨舒適, 我們在寒流時入住, 熱水很足夠, 服務人員很友善, 早餐也很好, 小孩很喜歡."

"Host was great, hot breakfast served on time. "

"An exceptional hotel with a charming European ambiance and exquisite cuisine crafted by a chef who previously worked at a Michelin-starred restaurant. The service is outstanding—warm, attentive, and genuinely hospitable. Staying here feels like enjoying a European getaway, but with an even more welcoming atmosphere."

"兩大三小(13、11、3)，初一晚間七點多抵達。 老闆娘這樣應對:「我們早餐是7:30到9點，不會等喔。早餐是7:30到9點，不會等你們喔。這是鑰匙。」 帶路半途，換外傭帶我們進房。外傭:「房間在那裡，鑰匙給你，自己進去，門是鎖的。」 結果，門沒鎖、吸頂燈三顆壞兩顆、垃圾桶有一個綠色麥香綠茶空鋁箔包，Wifi堪比撥接。 如果期待一個周遭環境清幽、腹地廣大可以走走看看，這裡是個不錯的世外之地。 如果不想有超出預算的房價，見面連句你好，新年快樂沒說，住在感覺日常沒有維護修繕的房內，這裡不是首選或備案。 房間是大的、室外環境好的，人是冷漠的、服務是沒有的、硬體是糟的、價格是不值的。"

"Everything is fine , except daily breakfast is more towards vegetarian meal. Supposed to be eating in healthy life style . But I am a meat eater , so a little uncomfortable . 1-2 days of stay is good enough , nothing much to do after that . Becos if is in the forest or green environment, there are many insects ,especially mosquitoes.. "

"A quiet place to stay, very nice dining room and garden."

"CP值高"

"Breakfast was great, hot spring was wonderful both the public and private in room onsen. Room was spacious and clean. Plenty of parking "

"Location is good as near to HSR station and normal train station"

"The staff were very friendly and helpful!"

"房間環境乾淨整齊，戶外超多拍照景點，超讚的"

"wonderful hostel "

"整潔、幾乎聞不到煙味"

"環境好，職員態度友善認真。我預約了其中一日租用自行車，原本講好$400，但當日我晚了幾小時取車，職員主動扣減費用，十分老實。另外我很欣賞當日幫我辦理入住手續的小姐姐，有禮貌，用心專業。給一百個點讚！"

"房價合理 大床大浴缸很適合 想放鬆的旅人 早餐有點普通但這不是住汽旅的重點"

"在會館中餐廳買了 2個炒飯打包回飯店房間吃,跟櫃台說要3個免洗湯匙,結果竟然說免洗湯匙一個要收費3元,真是離譜. 我在路邊攤買食物人家湯匙也不會收費,結果飯店餐廳還要收費3元."

"Room is very spacious for 6 of us. Very comfortable stay. Only inconvenience is to climb the stairs to get to the room. Food is good."

"The view facing the lake is nice and the newly renovated room is comfortable! "