Nantybwch Hotels, Tredegar

"Parking in the hotel car park required skill to get in and out of a narrow and tricky access but I’m sure other parking in the town was available. "

"Did not use"

"very loud slamming doors, too noisy. For a room that sleeps 2 why is only 1 chair provided, this is really bad and unacceptable and why I would never choose your hotel again, even Travelodge manage it. A staff member let himself into my room because he thought it was empty, but I had to go down to reception to find that out as he ran away. Another colleague had turned my 3 night stay into 1 night, then left feeling unsafe in my room. Can't turn lights on/off from bed, only the bedside ones. Most of the Freeview channels are missing - why, again unacceptable. Claiming that you offer room service when it is only drinks is misrepresentative and really poor."

"Under staffed "

"We had a good stay at the hotel because we have loved it for the last 10 years. The food was the usual excellent standard. However, the bed was the least comfortable and most worn out bed we have seen in a hotel in years, which led to a poor nights sleep. The bathroom has been repaired since our last visit but the worksmanship was poor and it felt quite shoddy. We did not use the pool area this time, so cannot comment on whether it has been maintained. We will wait a while before we return and hope the mattress (es) are upgraded. Thank you to the kitchen and waiting team for really good meals. "

"The room was clean but bathroom and the room itself looked tired and needed a bit of decorative attention. The veggie breakfast was good and there was plenty to choose from. The staff were polite and friendly. "

"Okay 👍 "

"lovely stay friendly staff comfortable bed great breakfast and a great pint Thank you all"

"The room was hot at night and cold in the morning. It wasn't cleaned every day."