Pros:
1. Location - right on the corner of the Opera House on Place Graslin, right on the yellow/green line.
2. Great design.
Cons:
1. If you are not a soft pillow person you are in trouble as these are the only ones they have. Worst sleep I had in a long while.
2. Asked for a baby crib when reserving. When arrived at around midnight there was no baby crib in the room and the reception said there is no available one for tonight?! to make the long story short, he found a crib but it was broken and unsafe and he asked if it's ok for tonight?! then found another one. There's much more to it but I have limited space. Ended the saga after 1 a.m.
3. No fridge and minibar
4. No coffee machine - although it appears in all the photos.
5. Limited amenities - 2 bags of tea, paper cups, 1 super small conditioner, and soap
6. Breakfast - for 16 Euro per person the variety was very limited, in our opinion, it wasn't worth the money.
Overall, in my opinion, it doesn't stand up to 4-star hotel standards.
Conclusion: I wouldn't stay there again.