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"Friendliness and helpfulness of the staff was the standout. Rooms were good, breakfast good and lots of variety, location handy to small shops and restaurants, nice view down on to the lake. Only downside was the weather, quite a bit of fog, and some rain on last morning. Made it difficult to see mountains. The concierge Chau was the highlight, great English, great suggestions for food and tours. Would recommend to anyone just to meet her and enjoy her company."

"Relatively quiet part of Sapa, yet accessible to good dining options and massage spots"

"Great breakfast, staff very helpful, clean facilities, good location. "

"Room was very clean staff were very courteous and helpful, highly recommended "

"Room was spacious and beds were very comfortable. Great dining options. Great location walking distance to various spots. Staff were very helpful and welcoming. "

"Newly refurbished hotel- very chic, lots of beautiful marble. Great location, a short walk to the central square down a quiet street. Staff were very nice. Good breakfast choice including cooked to order options. Fantastic view from restaurant and sky bar (although just being completed when we visited). Overall I’d highly recommend."

"The staff was very accommodating!! The breakfast was incredibly diverse and delicious. The rooms were quite spacious and very nice to have a large bathtub.. and bath robes:)"

"My wife and I loved our stay at Aliana Boutique while visiting Sapa! The staff were extremely friendly and helpful, and our room on the 5th floor was very spacious with sweeping views of the surrounding mountains. The gym was a nice bonus, and the on-site restaurant serves some fantastic dishes. Shoutout to Leily at the front desk for arranging transport and tickets to Fansipan Mountain. It’s also an easy walk to the city center and all the main hotspots. Highly recommended!"

"Absolutely exceptional - cannot criticise a single thing about this place, particularly given how good value it is. Everything is modern, new and clean, and very comfortable. Good location, just a short walk to the main tourist places. A special thank you goes to the manager Anna, who let me take a shower before my sleeper train after I’d checked out and had spent the day trekking. Extremely kind, and much appreciated."