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"Staff is super friendly and helpful, helped us to organise sightseeing tours and let us leave our luggage while we went to Sapa. Breakfast is good and you can order Vietnamese coffee. Great location. Rooms are well equipped and laundry service is fast."

"バッハーマーケットに行くため、朝荷物を預けるのに駅近でとても便利だった。その日の夜行列車になるため、夕方戻り、シャワーも使えてとても安かったので満足している。"

"At check in, they kept insisting we have not paid for our room!, we had to show her our cc statement that it’s paid for. They won’t give us a room with a view, even though we were the only people staying there. We had to keep our curtains closed throughout as it was directly to an open top of the next building. At checkout, we were asked to pay for our room again! On our insistence, they let us go, as I said’ we paid for our room when we booked! Nice hotel, but the insisting that we have not...

"good"

"Rooms are not the ones we booked and payd for via Expedia. Official hotel prices are much lower in VND. Very friendly man at our reception! Room small, but OK and clean. Good bed, hot water and aircon/heating. Elevator. No restaurant, no tour booking, no breakfast, no information on anything. No money changer. Leaving at 8.30a.m., nobody on reception dedk; card with only telephone number. All in all not bad, but also not really good. Very limited service. But there's a rooftop bar with...

"Staff was kind but facilities so old that even light off in the night impossible. Door locking was some time out of order that dangerous. I do not recommend this hotel."

"Lovely modern place with a kind staff. Room is compact and comfortable. "

"Super kind staff. We enjoyed staying here."