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"Check in and check out were very easy, room was clean, well stocked, and fairly spacious, and staff were really kind!"

"Amazing location with sea view like we were in Hawaii Breakfast buffet variety was abundant Friendly helpful staff The hot bath and venue decor are dated, a facelift will raise the standard up a few notches "

"Spa was fantastic. Views are incredible. Staff was super helpful and spoke enough English for us to communicate. Would like to see the carpets in the main areas cleaned, there were stains that were off putting. Seemed like there were more things to do but were closed during my visit such as the indoor pool and karaoke rooms. "

"The room was spacious & elegantly furnished. The personal onsen was such a treat. Amenities were excellent. My only criticism was the fact that the towels were thin & the pillows small & hard but I do understand that’s my own personal preference. A small negative to a wonderful stay. The staff couldn’t have been more polite, friendly & helpful. They are the true asset for this establishment. We opted for half board. The food was beautifully presented, extremely generous & delicious. The actual site was cosy, nestled in a small village, in a valley surrounded by mountains. Such a peaceful retreat - a balm to one’s spirit. "

"It's an amazing hotel.staff were wonderful"

"Old hotel, spacious rooms but not that clean."

"Loved the meals. Very relaxing "

"The staff at the ryokan provided great service. The ryokan was conveniently located in the heart of Kawazu."

"An absolutely lovely, tranquil spot. The private indoor and outdoor onsen in my own room was ahhhmazing. I will definitely be back for a longer stay!"