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"The hotel was a great experience overall. The room was clean, comfortable, and well maintained. The staff was friendly and helpful, always willing to assist with anything we needed. The location is beautiful and peaceful, perfect for relaxing."

"The property was very clean and bed was very comfortable. The room had a beautiful view of the volcano. "

"Our stay was pleasant overall, but there were several areas where the experience could have been improved. First, we would recommend limiting your stay to no more than two nights. The location is quite isolated and may not be ideal unless you’re specifically looking for a quiet, pool-focused getaway. The beach, unfortunately, is not very accessible due to the large number of rocks along the shoreline, which can pose a safety risk, swimming is at your own discretion. Additionally, there was a persistent odor coming from the bathroom that was quite unpleasant. I believe this was due to the plumbing of the room(s). We had to keep the bathroom window open at all times to help ventilate the space and make it more tolerable. Parking is also limited and can be challenging. There are only a handful of spots available beyond the gate, so securing a space largely depends on timing and luck. In summary, if you’re looking for a secluded location away from the city and nearby towns, this property may suit your needs. However, for convenience, accessibility, and comfort, there may be better options available."

"Bathroom had bugs they need to clean the ceiling and walls lots of spiderwebs "

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"We booked a double room well in advance for a family of 4: 2 adults and 2 small children. Total disappointment. When we arrived, they only had a single room for us. They first claimed that Expedia had not sent them the reservation details correctly, but later they saw that the information was actually correct. It was obvious they had given our room to someone else because the hotel was full. The only solution they offered was to add an extra bed to the single room. They also said they could not refund the money because the booking was made through Expedia. Be careful. They do not respect reservations, and if you are traveling with family, they may charge you for a double room but give you a single one with that excuse."

"Great service, breakfast has variety of food to choose from."

"It looked to be one of the better places to stay in the area and quality did not match the price."

"The food was delicious cooked to order the burritos are fantastic! Just steps from the ocean. The pool is wonderful when the beach is to hot. Lots of shade and cool water. Very relaxing atmosphere. The room was clean and comfortable. The rooms are basic but your only in them to shower and sleep. It the AC works great we actually had to get blankets because the kids got cold. The staff was great very friendly and accommodating. Tranquilo is a great word to describe the stay!"