Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We've been coming to The BU for several years. It's always had a few issues, but this trip it was significantly worse than all the previous years combined. The handrails were filthy, grimy, and sticky with a thick layer of filth on each. We bought scubbers and ****-n-Span, then cleaned the railings OURSELVES. A toilet seat was broken, some lights/fans were inoperable, the ice-maker mad ice alright, but trying to obtain ice through the refrigerator door resulted in a complete dump of ALL THE ICE in the tray. The Harmony universal remote NEVER charged - an issue from previous years. Several of the cooking pans were beyond disgusting, worn beyond all practical useThe floors throughout The BU remained covered with a layer of sand, especially on the lower level surrounding the pool table. Several of the pool cues were missing tips, but a set of tips in their package was by the pool table so we repaired some of the cues OURSELVES. The pool table covering is coming loose at one point, although the table remained functional. When we arrived there were NO SHEETS for two of the queen beds and couples had to sleep with blankets and bare pillows Saturday night. The sheets were finally delivered late Sunday. WE contacted Beach Realty Sunday morning by email(phones were down by Hermine). WE met Chris and Ken leaving Proteus Ct, two Beach Realty repair people who were doing storm damage appraisals, and they kindly agreed to help us out. They replaced the toilet seat, evaluated the refrigerator, and repaired a door screen. THEY did a great job, although they had not been told about our problems by anyone. It was a chance encounter. There were numerous other issues, moldy deck furniture, a water hose downstairs that was short and split, doors that wouldn't open due to sand collection(again we resolved the problem OURSELVES with a large pan and copious water), and sand, sand, sand. WE WILL NOT BE RENTING THE BU AGAIN UNDER ANY CIRCUMSTANCE. What a disappointment!