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PENSION & TRATTORIA Syo

Property class: 2.5
Nature surrounds this peaceful pension where guests can relax in the garden and enjoy authentic Italian cuisine just steps from Hakuba Valley Ski Area

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PENSION & TRATTORIA Syo offers a welcoming retreat near Hakuba Valley Ski Area. Enjoy Italian specialties at TRATTORIA Syo, relax in the garden, or use the BBQ grills. Free in-room WiFi keeps you connected. Guests love the helpful staff and convenient location.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar

About the area

Hakuba is home to PENSION & TRATTORIA Syo. Hakuba Happo-One Ski Area and Hakuba Goryu Ski Resort are worth checking out if an activity is on the agenda. Hakuba Mini Train Park and Yupuru Kizakiko are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing. Visit our Hakuba travel guide
View more Pensions in Hakuba
Map
2937-725 Hokujo Misorano, Hakuba, Nagano, 399-9301

What's nearby

  • A snowy mountain landscape with skiers and snowboarders.
    Hakuba Ski Jumping Stadium
    6 min walk - 0.5 km
  • A snow-covered mountain range with clear blue skies.
    Hakuba Happo-One Ski Area
    3 min drive - 1.4 km
  • Hakuba Saegusa Art Museum
    1 min walk - 0.2 km
  • Hakuba Art Museum
    12 min walk - 1.0 km
  • Happo-one Adam Gondola
    6 min drive - 2.7 km

Getting around

  • Hakuba Station
    7 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    87 min drive

Restaurants

  • トロイメライ
    5 min walk
  • 胡座屋 Aguraya
    5 min walk
  • Sounds Like Café
    8 min walk
  • とっつぁん
  • Penguin Cafe
    6 min walk

About this property

PENSION & TRATTORIA Syo

  • Pension near Hakuba Happo-One Ski Area
  • Take advantage of a garden, laundry facilities and a bar at PENSION & TRATTORIA Syo. The on-site Italian cuisine restaurant, TRATTORIA Syo, offers breakfast and dinner. Stay connected with free in-room WiFi.
  • Other perks at this pension include:
    • Free self-parking
    • Continental breakfast (surcharge), smoke-free property and tour/ticket information
    • Barbecues, a vending machine and a 24-hour front desk
  • Room features
  • All guest rooms at PENSION & TRATTORIA Syo boast comforts, such as air conditioning, as well as
  • Extra amenities include:
    • Free toiletries and hairdryers
    • LCD TVs with satellite channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available for a fee: JPY 1,000 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TRATTORIA Syo

Things to do

  • Ski passes
  • Ski storage

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 1 AM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before 1 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately JPY 1000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is PENSION & TRATTORIA Syo pet-friendly?

No, pets are not allowed at this property.

How much is parking at PENSION & TRATTORIA Syo?

Self-parking is free at this property.

What time is check-in at PENSION & TRATTORIA Syo?

Check-in start time: 1 AM; check-in end time: 9 PM.

What time is check-out at PENSION & TRATTORIA Syo?

Checkout is at 1 AM.

Where is PENSION & TRATTORIA Syo located?

Situated in Hakuba, this pension is within 1 mi (2 km) of Hakuba Saegusa Art Museum and Hakuba Happo-One Ski Area. Hakuba Ski Jumping Stadium and Hakuba Art Museum are also within 15 minutes. Hakuba Station is 24 minutes by foot.

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Reviews

PENSION & TRATTORIA Syo Reviews

10

Exceptional

9.8

Cleanliness

8.6

Location

10

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 21 out of 21 reviews
Rating 8 - Good. 0 out of 21 reviews
Rating 6 - Okay. 0 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

Reviews

Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will come back!

The owners provided excellent hospitality. It was really nice of them to pick and drop us off at the train station. There is a bus stop in front of the house which was very convenient to visit the snow resorts. The house is clean, homey, and great for the price. I highly recommend staying here! I hope to visit again in the future.
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, jun and hos family are so nice and helpful, would recommend to anyone
Stayed 8 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quaint little lodge located not far from the main street of Echoland and the Hakuba Base Camp bus terminal. Our ensuite room was spacious and cosy, and it came with floor heating. It could get a little noisy in the early morning if you're a light sleeper and late-riser, but it wasn't a huge deal for us. The property was clean and we really appreciated the water dispenser and free coffe & tea amenities located next to the reception for guests to help themselves to at anytime. There were also a coin-operated washer and dryer Best of all, the owner Jun was very responsive, helpful and hospitable! We had a good time here and we highly recommend this property to everyone!
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋に冷蔵庫があると嬉しい。可能ならトイレもシャワートイレだと尚いいと思いますが、困ることではないのであくまでできるならのレベルです。基本的には快適に過ごすことができたので問題はないです
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Great people! Thanks to Jun, Aki, grandma and other staff. You made our stay pleasurable!!!
Stayed 8 nights in Feb 2019
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Arigato!

Great place. The owner was incredibly hospitable. Drove me to the bus stop on my departure morning. Ensured I had enough food during breakfast. Staff was great. I would definitely stay again.
Stayed 4 nights in Feb 2019
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent! 10/10

Absolutley amazing!!!
Stayed 3 nights in Jan 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect stay, rooms are very clean, close and walking distance to bus stops and local shops, laundry service is available, heated ski storage to dry all your gear overnight. Rooms are perfect, bigger than expected for japan, heated flooring and a decent sized washroom. Staff is extremely kind, helpful and friendly, special thank you to Jun and Aki for everything. The restaurant inside the hotel offers an amazing breakfast that’s high quality and fresh every morning, highly recommend having breakfast or dinner here aswell! This is my second stay in the Hakuba Valley and this is by far the best place I’ve stayed yet, I will be back!
Stayed 4 nights in Jan 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very warm, great food in the restaurant
Stayed 3 nights in Jan 2019
Verified review

10/10 Excellent

Rainy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy place with great hospitality

Jun and family and his team took great care of us! A wonderful holiday for us in hakuba!
Stayed 4 nights in Dec 2018
Verified review

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience with friendly staff. The breakfast was good and the room was cozy.
Stayed 3 nights in Feb 2018
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal family owned residence!!

I can’t recommend this hotel more highly! Ideal setting, beautiful family run enterprise; nothing was too much or too hard for Jun and his incredibly hard working family!!! The attached restaurant is fabulous Italian!! Great value, high quality food!!
Stayed 5 nights in Feb 2018
Verified review

10/10 Excellent

Scott and Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Homely Experience

Lovely hosts, a warm and inviting room, an amazing restaurant and a hotel full of character. Our hosts were polite and friendly at all times and made our stay a very nice one. They weren't just our hosts, they were a family and they made us feel at home. Our room was spacious and comfortable and very close to the Hakuba snowboard and ski park. The hotel had a cute and charming styled exterior and it was very traditional and warm inside.
Stayed 1 night in Dec 2017
Verified review

10/10 Excellent

よう

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても清潔で雰囲気の良いペンションです

雰囲気もよく、清掃もきちんとされていてとても快適でした。 ただ客室に冷蔵庫があればなおよかったです。 また機会があれば今度はホテルのレストランで食事も利用したいと思います。
Stayed 2 nights in Jan 2018
Verified review

10/10 Excellent

Inah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay host are very friendly and nice

Explore during snow falling, enjoy the weather around Hakuba area and try their food.
Stayed 1 night in Jan 2018
Verified review

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice accom with super-friendly owners

- clean rooms - close to shuttle buses for most ski resorts in hakuba - great restaurant for breakfast and dinner - offers discount for lift tickets and rentals - accommodating and very friendly staff and owner
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

un accueil en or

excellentes
Verified review

10/10 Excellent

Alonso Cabezut

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wish We Could Stay Longer ❤️

Stayed 4 nights in Feb 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Feb 2020
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020