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Guest reviews

2.9/5
15 reviews
Guests rated this property 3.1/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Restaurant
Bar
Laundry
Housekeeping

Map

Explore the area

Popular LocationHappo-one Adam Gondola1 min walk
Popular LocationHakuba Mini Train Park4 min walk
Popular LocationHakuba Ski Jumping Stadium10 min walk

Choose dates to view prices

  • Double or Twin Room, Shared Bathroom

    Room amenities

    • Sleeps 2
    More detailsDouble or Twin Room, Shared Bathroom
  • Standard Double or Twin Room

    Room amenities

    • Sleeps 2
    More detailsStandard Double or Twin Room
  • Double or Twin Room

    Room amenities

    • Sleeps 2
    More detailsDouble or Twin Room
  • Shared Dormitory

    Room amenities

    • Sleeps 1
    More detailsShared Dormitory
  • Family Room

    Room amenities

    • Sleeps 5
    More detailsFamily Room
  • Quadruple Room, Shared Bathroom

    Room amenities

    • Sleeps 4
    More detailsQuadruple Room, Shared Bathroom
  • Triple Room

    Room amenities

    • Sleeps 3
    More detailsTriple Room
  • Triple Room, Shared Bathroom

    Room amenities

    • Sleeps 3
    More detailsTriple Room, Shared Bathroom
  • Family Room, Multiple Beds

    Room amenities

    • Sleeps 5
    More detailsFamily Room, Multiple Beds

About this area

Hakuba

Located in Hakuba, Hakuba Gondola Hotel is in a walkable area with good shopping. Hakuba Valley Ski Area and Happo-one Adam Gondola are worth checking out if an activity is on the agenda. Spend some time exploring the area's activities, including skiing and ski lifts.
Visit our Hakuba travel guide
View map
Popular Location

What's nearby

  • Happo-one Adam Gondola - 1 min walk
  • Hakuba Mini Train Park - 4 min walk
  • Hakuba Ski Jumping Stadium - 10 min walk
  • Happo Information Center - 10 min walk
  • Hakuba Olympic Museum - 12 min walk

Getting around

  • Hakuba Station - 8 min drive

Restaurants

  • Hindi Momo - 17 min walk
  • Tomatito - 17 min walk
  • Nonjae - 2 min drive
  • Sounds Like Cafe - 3 min drive
  • Hie - 3 min drive

About this property

Hakuba Gondola Hotel

3-star hotel, walk to Hakuba Valley Ski Area
Along with ski-in/ski-out access, this hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas and a free ski shuttle are also provided. Other amenities include laundry facilities. Rooms offer hairdryers and free toiletries.
Hakuba Gondola Hotel offers 108 forms of accommodation. Bathrooms include complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free ski shuttle

Food and drink

  • Free continental breakfast available daily 7 AM–8 AM
  • 1 restaurant
  • 1 bar

Family friendly

  • Laundry facilities

Conveniences

  • Water dispenser

Guest services

  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Ski equipment hire
  • Ski-in/ski-out access
  • Ski storage

Room amenities

Bathroom

  • Free toiletries
  • Hairdryer

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
This hotel doesn't offer parking.
What time is check-in at Hakuba Gondola Hotel?
Check-in begins at 4 PM.
What time is check-out at this hotel?
Checkout is at 10 AM.
Where is Hakuba Gondola Hotel located?
Situated in Hakuba, this hotel is steps away from Happo-one Adam Gondola and Hakuba Valley Ski Area. Hakuba Mini Train Park and Hakuba Ski Jumping Stadium are also within 15 minutes.

Guest reviews

Overall score and ratings for Hakuba Gondola Hotel

2.9
Guest rating
5 - Excellent
3
4 - Good
3
3 - Okay
2
2 - Mediocre
3
1 - Poor
4
3.1
Cleanliness
3.1
Service and Staff
3.2
Amenities
2.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

An amazing location. Lovely helpful staff. Great bar. Our rooms were a good size with ensuite and lovely view of the mountain. Loved the small chub to relax in at the end of the day. English breakfast that was included in the price was perfect. Looking forward to returning one day.

Stayed 5 nights in Dec 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrific staff, forced room changes during stay and claimed they informed hotels.com of this.

Stayed 3 nights in Feb 2019

4/5 Good

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities

The building is beautiful, location amazing and the pub is great must try the mad cow burger. On the nagative the bed springs are shocking and the bathrooms are ancient bring shower sandals.

Stayed 5 nights in Mar 2019

1/5

  • Disliked: Staff & service, property conditions & facilities, room comfort

Just a simple youth hostel with 4-5 star hotel prices. We had the room with a bathroom but I had a better bathroom in camper van. The guys at reception were friendly enough (Aussie) but it almost felt like they were doing community service or out on parole. Our friends stayed in another hotel which was cheaper and that looked much better value for money. Don’t let the pretty pictures fool you. It was Very close to the Gondola and we hired or equipment from Woodys across the road - great service and very friendly. Not sure I will rush back. In fact the stay ended up with us having an average experience in Hakuba.

Stayed 6 nights in Jan 2019

3/5

  • Liked: Staff & service

Hotel met the basic needs. Really inconvenient for the hotel not to accept credit card. Breakfast was very basic (cereals and breads). Soft boiled eggs were good.

Stayed 1 night in Jan 2019