Overview of Hakuba Gondola Hotel

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Guest reviews

2.8 / 5
13 reviews


  • Free WiFi
  • Breakfast included
  • Restaurant
  • Bar


Explore the area

Popular LocationHappo-one Adam Gondola1 min walk
Popular LocationHakuba Mini Train Park4 min walk
RestaurantHindi Momo16 min walk
RestaurantTomatito17 min walk

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Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Double or Twin Room, Shared Bathroom

    Double or Twin Room, Shared Bathroom

    Room amenities

    • Sleeps 2
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  • Standard Double or Twin Room

    Standard Double or Twin Room

    Room amenities

    • Sleeps 2
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  • Double or Twin Room

    Double or Twin Room

    Room amenities

    • Sleeps 2
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  • Shared Dormitory

    Shared Dormitory

    Room amenities

    • Sleeps 1
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  • Family Room

    Family Room

    Room amenities

    • Sleeps 5
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  • Quadruple Room, Shared Bathroom

    Quadruple Room, Shared Bathroom

    Room amenities

    • Sleeps 4
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  • Triple Room

    Triple Room

    Room amenities

    • Sleeps 3
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  • Triple Room, Shared Bathroom

    Triple Room, Shared Bathroom

    Room amenities

    • Sleeps 3
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  • Family Room, Multiple Beds

    Family Room, Multiple Beds

    Room amenities

    • Sleeps 5
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About this area


Located in Hakuba, Hakuba Gondola Hotel is in a walkable area with good shopping. Hakuba Valley Ski Area and Tsugaike Ski Resort are worth checking out if an activity is on the agenda.

Popular Location

What's nearby

  • Happo-one Adam Gondola - 1 min walk
  • Hakuba Mini Train Park - 4 min walk
  • Hakuba Ski Jumping Stadium - 10 min walk
  • Happo Information Center - 10 min walk
  • Hakuba Olympic Museum - 12 min walk

Getting around

  • Hakuba Station - 9 min drive


  • Hindi Momo - 16 min walk
  • Tomatito - 17 min walk
  • Nonjae - 2 min drive
  • Sounds Like Cafe - 3 min drive
  • Hie - 3 min drive

About this property

Hakuba Gondola Hotel

3-star hotel, walk to Hakuba Valley Ski Area
Along with ski-in/ski-out access, this hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas and a free ski shuttle are also provided. Other amenities include laundry facilities. Rooms offer hairdryers and free toiletries.
Hakuba Gondola Hotel offers 108 forms of accommodation. Bathrooms include complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.

Property amenities


Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
Free ski shuttle

Food and drink

Free continental breakfast available daily 7 AM–8 AM
1 restaurant
1 bar

Family friendly

Laundry facilities


Water dispenser

Guest services

Daily housekeeping
Laundry facilities
Luggage storage
Ski equipment hire
Ski-in/ski-out access
Ski storage

Room amenities


Free toiletries



Check-in time starts at 4 PM
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

  • There is no front desk at this property. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.


  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types


Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, accommodation proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
All reviews

Guest reviews


Guest rating

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

An amazing location. Lovely helpful staff. Great bar. Our rooms were a good size with ensuite and lovely view of the mountain. Loved the small chub to relax in at the end of the day. English breakfast that was included in the price was perfect. Looking forward to returning one day.

Stayed 5 nights in Dec. 2019


  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrific staff, forced room changes during stay and claimed they informed hotels.com of this.

Stayed 3 nights in Feb. 2019

4/5 Good

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities

The building is beautiful, location amazing and the pub is great must try the mad cow burger. On the nagative the bed springs are shocking and the bathrooms are ancient bring shower sandals.

Stayed 5 nights in Mar. 2019


  • Disliked: Staff & service, property conditions & facilities, room comfort

Just a simple youth hostel with 4-5 star hotel prices. We had the room with a bathroom but I had a better bathroom in camper van. The guys at reception were friendly enough (Aussie) but it almost felt like they were doing community service or out on parole. Our friends stayed in another hotel which was cheaper and that looked much better value for money. Don’t let the pretty pictures fool you. It was Very close to the Gondola and we hired or equipment from Woodys across the road - great service and very friendly. Not sure I will rush back. In fact the stay ended up with us having an average experience in Hakuba.

Stayed 6 nights in Jan. 2019


  • Liked: Staff & service

Hotel met the basic needs. Really inconvenient for the hotel not to accept credit card. Breakfast was very basic (cereals and breads). Soft boiled eggs were good.

Stayed 1 night in Jan. 2019