4/10 Poor
Julie H.
5 Sept 2024
Disliked: Cleanliness
Disappointing Anniversary Stay
Were to begin...no carts anywhere to be found to haul our luggage. Parking was convenient but a wall blocked access to room, so it was a long walk around to haul everything. Upon entering the room, we saw a dead Palmetto bug in the middle of the floor and found out later the room had not been cleaned for 2 weeks prior to our arrival. Room was too crowded with furniture, broken pictures on the wall, and cracked tiles on floor. Bathroom light sometimes worked and sometimes not. Bathroom fan was struggling to work because it was loaded with dust. The toilet was low flush and frequently needed plunging to make it operational. Shower handle was also needing maintenance as it was falling off the wall. That night we found bedbugs in our bed which were quickly taken care of by the exterminator 2 DAYS LATER (no reimbursement or compensation was offered). The indoor pool was closed for repairs (not mentioned until after payment was made). Plus side, Beach was convenient and only steps away. This was a main floor apartment and gave access to a nice yard & hammocks. A lot of beach toys and chairs in the closet (but don't plan on hanging clothes in there - no room with all the other items). Owner was responsive and seemed courteous, but we had no personal contact with him. We will not be back to this hotel.
Julie H.
Stayed 4 nights in Aug 2024